CHRISTY L. VILLAVICENCIO
AL RASHIDIYA, DUBAI, UAE
CONTACT NUMBER: +971*********
EMAIL ADD: **************@*****.***
PERSONAL INFORMATION
Birthday : November 7, 1985
Gender : Female
Civil Status : Single
Nationality : Filipino
SKILLS
P·roficient in Microsoft Office (Word,
Excel, PowerPoint) Software (SAP
CRM, FinnOne Cas, Dolphin,Shedul )
C·ustomer Service Oriented &
Administrative Services
E·xcellent Interpersonal,Oral and
Written Communication Skills
Ability to prioritize tasks and work
under pressure
Teamwork Capability & Creativity
EDUCATIONAL BACKGROUND
TERTIARY
To apply for a job in your prestigious company so I can share my wide knowledge gained through my schooling, skills, and training to contribute my service to help achieve your company’s mission and vision. Business Center Coordinator/Administrative Officer/Receptionist Dubai International Financial Center (DIFC) Assigned project GV3 L1, Dubai UAE
November 2015 - February 2019
EMPLOYMENT HISTORY
Maintain a systematic and organized filing system and regularly check of documents on an everyday basis such as No Objection Certificates, Check in & out Forms, Commercial License, Lease Renewal Memo, Signage Forms, IT Request Form, Data Base Report SLA, Inspection Reports,Visa/Passport Copies and etc.
Coordinate and maintain close working co-operation with other departments as well as all sections of business center in daily operation.
Coordinating office activities and operations to secure efficiency and compliance to company policies. Supervising administrative staff and dividing responsibilities to ensure performance.
Conduct training, developing knowledge and skills for new joiners at the work field. Perform general secretarial duties, e.g. – answering, screening and redirecting phone calls meetings, scheduling, setting-up appointments and queries, faxing and mailing. Assisting clients request and provide information, portal application, receiving, sorting emails, electronic deliveries and maintain meeting diary - manually or electronically accordingly.
Handling delicate situations, such as – client’s requests, special needs and complaint. Ensure appearance, hygiene, courtesy and manners are in good order. Document Controller / Help Desk Coordinator
First Gulf Bank Dubai, UAE
March2014 – November 2015
Coordinating with sales department as well as Help Desk regarding physical files. Collecting files, checking briefly and distribute among the DE for data entry purpose. Ensuring distribution for everyone must be equal.
Distribute files among Level1 equally after DE done for further process on the same day. Update everyone’s productivity and send to managing department by end of the day. Update sales and Data entry errors on daily basis to improve working efficiency and send to concern department by end of the day.
Mailing, scanning, usage of internet, printing, processing etc. Distribute only those cases to the staff which are meeting the criteria of bank’s current policies.
Completion of in-hand work, disregarding the working hours. Central Philippine University, Iloilo City,
Philippines
B. S in Nursing : 1st - 2nd Yaer College
2004-2006
Saint Gabriel College Kalibo, Aklan,
Philippines
B. S in Nursing : 3rd - 4th Year College
2006 - 2009
SECONDARY
Lemery National High School, Lemery, Iloilo,
Philippines
1999- 2003
Pharmacy Assistant
Tropical Hut Drugstore Taguig Branch
2011-2012
Taking in and handling out prescriptions
Dispensing prescriptions
Answering queries on the supply and availability of medicines, where this is within their competence
Helping to maintain reasonable dispensary stock levels and checking the expiry Preparing medicines aseptically (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met Private Nurse / Health-care assistant
Manila Doctors Hospital
2010-2011
Regular monitoring and assisting nursing needs of the client. Provide Nursing services as needed and in accordance with the service plan. Administration of medication and treatments (as pre ordered by physician). Documentation of patient’s condition and pointing out significant changes, to be reported to the physician and to the families.
Maintains optimum health and well-being of the patient Receptionist/ Medical Secretary
Dr. Agnecio Listano's Clinic, Iloilo Medical Center 2008-2009
Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers. Produces information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence. Maintains patient confidence and protects operations by keeping information confidential. Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt
SEMINARS, TRAININGS AND
EXHIBITIONS ATTENDED
Arab Health 2014 Exhibition
January 27-30, 2014 @ Dubai World Trade
Center
Alexandave Co. Ltd. Exhibitor of
Rehabilitation & Healthcare equipment
Abu Dhabi Medical Congress and Exhibition
October 27-29, 2013 @ Abu Dhabi National
Exhibition Center UAE
Health & Health Exhibitor of Healthcare
Products
Finishing Course for Call Center Agents NC II
at Right Computer System Inc.
Accredited by TESDA for work scholarship
program
Dated attended: April 11 – April 24, 2012
Prepare income statements and assist with preparation of the budget, Takes payment/billings for health services and products
Administer employee records to ensure accurate payment of benefits payroll and allowances
Accountable for the monthly physical inventory of all stocks. Fill and transact work orders, purchase orders and sales order. Assuring product quality to obtain customer’s need and satisfaction. Promotes, sales, secure orders from prospective customers through a relationship- based approach.Participate in trade shows and conventions. Develops clear and effective written proposals/quotations for current and prospective customer.
Expedites the resolution of customer problems and complaints. Medical Sales Representative / Cashier Health and Health Physical Medicine and Rehabilitation Center
Jumeirah,Dubai UAE
October 2012 – October 2014