P R O F E S S I O N A L E X P E R I E N C E
ADMINISTRATIVE ASSISTANT
Phoenix Children's Hospital 2019 - 2020
Support for Trauma Services, Children’s Surgery, and Injury Prevention Director, Trauma nurse practitioners, Trauma Research coordinators and program managers. As well as ensuring credentials are up to date and assigning courses for new credentials if said credentials are expiring soon. Coordinated internal and external Trauma conferences and outreach events, lectures, employee outings, and educational courses. Used social media and marketing to promote topics and events.
KRONOS management: managing timecards, leaves of absences, PTO and corrections
Bank reconciliations, enter life events, track and update budgets, prepare and code requests to ensure proper accounting of funds
Establish, source and maintain communication: vendor relations, employee and hospital relations via Outlook, telephone/zoom, in-person
Maintain organizational charts
Data Entry: Processing invoices, entering check requests, submitting travel authorizations and calculating CME hours and money left over for physicians
Calculating physician (internal and external physicians) pay as per their contracts and submitting them to accounts payable
Prepare agendas, take minutes in a variety of departmental meetings, maintain calendars and schedules
Itinerary management: flights, hotels, schedules
Initiating and maintaining the expense reimbursement process and ensuring proper document is acquired
Assist in addressing employee concerns
Create and maintain employee files: physical and electronic copy
Sourcing vendors and processing requests for new contracts
Assisting with organizing and submission for Children’s Surgery Program Verification application and site visit
Assist with organizing and maintaining Trauma research binders to ensure IRB requirements
Assist with various projects
Maintain strict confidentiality
PAYROLL TAX ADMINISTRATOR
Jorge L. Paneque Accounting 2017 - 2019
Support implementation for new businesses and guide owners on how to commence payroll. I was in charge of troubleshooting and resolving questions regarding business, payroll, and tax. During tax season, I was a key person in acquiring confidential information and following up on missing information.
Accurately calculate, prepare, file and pay remittance of payroll and corporate taxes
Issuing and distributing paychecks
Bank reconciliations and accountability
Establish TIN by issuing w-7 applications and commencing in process to gain EIN numbers
W-2 and W-2C processing
Deliver correspondence to appropriate state and federal department
Investigate and resolve tax notices
Handle IRS claims and penalties
Research to stay current on tax and labor laws
Maintain strict confidentiality
E D U C A T I O N
BA / PSYCHOLOGY
Seton Hall University
2011 - 2015
S K I L L S
// P R O F E S S I O N A L
Empathetic
Hunger to learn
Goal-oriented
Adaptability
Ability to work under
pressure
Bilingual: Spanish and
English
B E T T Y R O M E R O
A D M I N I S T R A T I V E A S S I S T A N T
C O N T A C T
************@*****.***
Tempe, AZ
P R O F E S S I O N A L E X P E R I E N C E ( C O N T I N U E D ) OPERATIONS MANAGER
LAFITNESS 2016 - 2017
Restructured and motivated staff to reach to their full potential. Was in charge of scheduling hours and budgeting. Implemented weekly meetings with sales and training managers to enforce corporate visions and enhance production. Advocated on gym improvement and suggested ideas to corporate and vendors.
Recruitment and sourcing via ATS and job posting, conducting job fairs, interviewing, processing new hires/onboarding, terminations and training of staff
Promptly and effectively help with member service issues
Oversee equipment maintenance, creating supply and equipment orders
Establish and maintain vendor relations
Achieved daily goals by updating billing information onto delinquent accounts
Recognized for being a two time 1st place (score of 100%) in Lafitness’ quarterly perfect product competition in district of over 30 gym locations (Only manager in district with a 100% in 4th quarter). Participated in 3 of 4 quarters.
ADMINISTRATIVE ASSISTANT
Nuinks Inc. 2010 - 2016
Focal point of all scheduling, billing, and clerical matters. I also researched new trends and helped clients with their social media and emailing.
Screen incoming calls and direct to appropriate personnel
Assist in obtaining information, researching new trends and materials
Maintain and organize daily inquiries and create deadline calendars
Create invoices and collect payments (A/R and A/P)
Provide pricing for clients and take inquiries
Manage social media
S K I L L S
// T E C H N I C A L
Microsoft Word
Microsoft Excel
Adobe Photoshop
QuickBooks
Powerpoint
eDrawer
Zoom
Kronos
AME
Applicant Tracking System
Outlook
Social Media
HRIS
I N T E R E S T S
Travel
Petting animals
Reading
Trying new foods
Cooking
B E T T Y R O M E R O
A D M I N I S T R A T I V E A S S I S T A N T