Customer Service Engineer
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ADRIAN O. SEYMOUR
FIELD ENGINEER CONSULTANT
CONTACT
Texas 77036
***************@*****.***
adrianseymour_1
PROFILE
A Petroleum Engineer with Technical Course Development and Project Management experience. An Enthusiastic Learner, Team Player, and Teacher. An experienced Course Developer/Petroleum Engineering Specialist with a demonstrated history of working in the oil & gas industry. Skilled in Statistical Analysis, Mathematics, Computer Coding, Planning, Drilling, Geology and Reservoir Engineering. Experienced in training and initiating process improvements. An industrious and detail oriented professional with a strong desire to contribute to global development. INTERESTS
OBJECTIVES
To be part of an innovative team in a reputable organization where diligence, excellence, initiative, and integrity are recognized and rewarded.
To secure a challenging position with an organization where my skills will be utilized for development and advancement.
To be an effective and diligent team worker, readily available to accept challenges and constructively interested in proffering solutions.
Aspiring to contribute to the success of a winning team in a reputable organization, while in the same vein working towards getting to the peak of my career.
SKILL-SPECIFICATION
Mathematics
Project Management
EDUCATION & CERTIFICATIONS OBTAINED
THE UNIVERSITY OF TEXAS, AUSTIN.
Bachelor’s Degree Certificate (BSc.) In in Petroleum Engineering December 2015
Statistical Analysis
Reservoir Engineering
Drilling & Production
Geology
Computer Operation & Microsoft
ENGINEERING DESIGN PROJECT
PETROLEUM AND GEOSYSTEMS ENGINEERING DESIGN PROJECT, THE UNIVERSITY OF TEXAS, AUSTIN.
Aug. 2015 – Dec. 2015
• Created decline curves to determine estimated ultimate recovery for each producing well in a field
• Determined most effective well trajectory for a new well location
• Analyzed well-log data of exploratory wells to determine optimum N-2 sands location
• Collaborated with professors and students on finding new ways to increase forecast accuracy
CAPABILITIES
Excellent management skills
Good leadership skills
Excellent customer service skills
Ability to develop ideas and improve
strategies.
Time management and problem-
solving skills
Ability to teach and operate
computers.
Strong verbal and personal
communication skills.
Capacity to work independently.
Critical thinker and excellent
multi-tasker.
COMPUTER SKILLS
Microsoft Excel
Adobe Acrobat
Microsoft PowerPoint
Computer Programming
Typing & Printing
HONORS & ACTIVITIES
Ramshorn Retreat for Leadership
and Ethics
Volunteer technician for the Harris
County Clerk’s Office
Volunteer computer trainer at Austin
Free-Net
LANGUAGE
English
WORKING EXPERIENCE
RST GLOBAL SOLUTIONS.
Oct.2019 – Present
Post: Consultant
Duties:
• Reviewed and updated offshore production courses as needed to maintain high quality standard.
• Created effective On-The-Job Training (OJT) Programs to supplement advanced technical courses.
• Developed an offshore and onshore drilling maintenance program for drilling crew of various experience.
• Designed standard procedures to increase efficiency and quality of course development.
• Successfully managed and completed multiple course development projects.
• Provided exceptional customer service via phone, emails and walk-ins to RST Global Solutions customers.
Mar.2018 – Oct.2019
Post: Lead Course Developer / Engineering Specialist Duties:
• Supervised the development of E&I, HSE, Cargo and Utility technical courses for offshore vessels.
• Presented technical reports in conferences with lead engineers and project managers.
• Trained new course developers and led course development overview meetings.
• Initiated new methods to increase the efficiency and quality of course development.
• Collaborate with Subject-Matter- Experts (SME) to develop world-class training course materials.
DELL SETON MEDICAL CENTER AT THE UNIVERSITY OF TEXAS. Dec.2016 – Aug.2017
Post: Technical Consultant
Duties:
• Installed and performed quality assurance on computers for the Dell Seton Medical Center.
• Communicated with Project Managers, IT Directors, Network Staff, and Customers.
• Mapped and configured network printers to assigned computer systems.
• Supervised and trained new technical support contractors.
• Deployed devices to end-user locations and created daily reports on device inventory.
• Provided helpdesk support to end-users of proprietary software.
• Utilized Active Directory to install software and change organizational unit.
• Assisted in maintaining computers and providing Tier 1 computer support. REFRENCES
Available Upon Request.
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