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Customer Service Engineer

Location:
Houston, TX
Salary:
70000
Posted:
July 07, 2020

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Resume:

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ADRIAN O. SEYMOUR

FIELD ENGINEER CONSULTANT

CONTACT

**** ******* ******, *******

Texas 77036

281-***-****

adeew3@r.postjobfree.com

adrianseymour_1

PROFILE

A Petroleum Engineer with Technical Course Development and Project Management experience. An Enthusiastic Learner, Team Player, and Teacher. An experienced Course Developer/Petroleum Engineering Specialist with a demonstrated history of working in the oil & gas industry. Skilled in Statistical Analysis, Mathematics, Computer Coding, Planning, Drilling, Geology and Reservoir Engineering. Experienced in training and initiating process improvements. An industrious and detail oriented professional with a strong desire to contribute to global development. INTERESTS

OBJECTIVES

To be part of an innovative team in a reputable organization where diligence, excellence, initiative, and integrity are recognized and rewarded.

To secure a challenging position with an organization where my skills will be utilized for development and advancement.

To be an effective and diligent team worker, readily available to accept challenges and constructively interested in proffering solutions.

Aspiring to contribute to the success of a winning team in a reputable organization, while in the same vein working towards getting to the peak of my career.

SKILL-SPECIFICATION

Mathematics

Project Management

EDUCATION & CERTIFICATIONS OBTAINED

THE UNIVERSITY OF TEXAS, AUSTIN.

Bachelor’s Degree Certificate (BSc.) In in Petroleum Engineering December 2015

Statistical Analysis

Reservoir Engineering

Drilling & Production

Geology

Computer Operation & Microsoft

ENGINEERING DESIGN PROJECT

PETROLEUM AND GEOSYSTEMS ENGINEERING DESIGN PROJECT, THE UNIVERSITY OF TEXAS, AUSTIN.

Aug. 2015 – Dec. 2015

• Created decline curves to determine estimated ultimate recovery for each producing well in a field

• Determined most effective well trajectory for a new well location

• Analyzed well-log data of exploratory wells to determine optimum N-2 sands location

• Collaborated with professors and students on finding new ways to increase forecast accuracy

CAPABILITIES

Excellent management skills

Good leadership skills

Excellent customer service skills

Ability to develop ideas and improve

strategies.

Time management and problem-

solving skills

Ability to teach and operate

computers.

Strong verbal and personal

communication skills.

Capacity to work independently.

Critical thinker and excellent

multi-tasker.

COMPUTER SKILLS

Microsoft Excel

Adobe Acrobat

Microsoft PowerPoint

Computer Programming

Typing & Printing

HONORS & ACTIVITIES

Ramshorn Retreat for Leadership

and Ethics

Volunteer technician for the Harris

County Clerk’s Office

Volunteer computer trainer at Austin

Free-Net

LANGUAGE

English

WORKING EXPERIENCE

RST GLOBAL SOLUTIONS.

Oct.2019 – Present

Post: Consultant

Duties:

• Reviewed and updated offshore production courses as needed to maintain high quality standard.

• Created effective On-The-Job Training (OJT) Programs to supplement advanced technical courses.

• Developed an offshore and onshore drilling maintenance program for drilling crew of various experience.

• Designed standard procedures to increase efficiency and quality of course development.

• Successfully managed and completed multiple course development projects.

• Provided exceptional customer service via phone, emails and walk-ins to RST Global Solutions customers.

Mar.2018 – Oct.2019

Post: Lead Course Developer / Engineering Specialist Duties:

• Supervised the development of E&I, HSE, Cargo and Utility technical courses for offshore vessels.

• Presented technical reports in conferences with lead engineers and project managers.

• Trained new course developers and led course development overview meetings.

• Initiated new methods to increase the efficiency and quality of course development.

• Collaborate with Subject-Matter- Experts (SME) to develop world-class training course materials.

DELL SETON MEDICAL CENTER AT THE UNIVERSITY OF TEXAS. Dec.2016 – Aug.2017

Post: Technical Consultant

Duties:

• Installed and performed quality assurance on computers for the Dell Seton Medical Center.

• Communicated with Project Managers, IT Directors, Network Staff, and Customers.

• Mapped and configured network printers to assigned computer systems.

• Supervised and trained new technical support contractors.

• Deployed devices to end-user locations and created daily reports on device inventory.

• Provided helpdesk support to end-users of proprietary software.

• Utilized Active Directory to install software and change organizational unit.

• Assisted in maintaining computers and providing Tier 1 computer support. REFRENCES

Available Upon Request.



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