OBJECTIVES
To work in an environment which
encourages me to succeed and grow
professionally where I can utilize my
skills and knowledge appropriately.
EXPERIENCE
EZDAN TOURS AND TRAVELS
**/**/*019 –Presently Working
Ticketing agent
Handling ticketing process using
computers and customized
application.
Answer telephone in enquiries to
book reservation on multiple
airlines.
Passport Documentation & Visa
Information.
Maintain calm and collected
attitude in all situations.
Akbar Travels
10/07/2019 - 31/10/2019
Ticketing agent
Provided domestic and international
air tickets on Galileo and sabre
Handled visa applications and
Passport documents Worked to
receive passenger booking issues
EDUCATION
Akbar academy
20/05/2019
IATA/UFTAA Foundation
Bharathiar University
02/06/2019
Bachelor of arts in English
GHSS Athavanad
2011
Higher secondary
ADDITIONAL INFORMATION
• Certification in IATA/UFTAA
Foundation
• Certification in GDS Software
(Galileo,Sabre, Amadeus)
• Ms office
• Iboss Accounting software
SKILLS
• Ability in fare calculation and
ticket reservation
• Customer support experience
• Inter personnel communication skills
• Having good experience in
verbal as well as email
communication
LANGUAGE KNOWN
• ENGLISH
• HINDI
REFERENCE
Khamarudheen Parangodath -
"Akbar Academy Of Airline Studies"
Principal
***************@*****.***
FARSHANA. A
Adiyattil House
Athavanad P O,Malappuram
Mob: +971*********
Email: ************@*****.***