Store Manager Sales
Resume:
ALISTER D’SOUZA
: **********@*****.***
CAREER ASPIRATION
To work in a challenging and healthy work environment, where I can apply and enhance my skills and knowledge to serve the firm to the best of my efforts.
STRENGTHS
Effective Communicator
Approachable
Resourceful
Organized
Quick Learner
Team Player
SKILLS
MS OFFICE
Excellent time management
Retail Package: SAP
Proactive
PROFESSIONAL EXPERIENCE
KOTON (AL YASRA FASHIONS) DUBAI MALL- Office Administrator/ sales Associate – OCT 2019 -Till date
Updating files, Daily, Weekly and Monthly basis.
Preparing daily sales reconciliation and send to finance dept.
Maintain attendance for all employee (sick leave, loss of pay, annual leave).
Preparing weekly scheduling of all staff and daily deployment.
Maintaining stationeries, preparing petty cash statements.
Filing of all documents coming In and Out in the store.
Confirming of stocks in Microsoft Dynamics.
Additionally, having knowledge in SAP.
KOTON (Landmark Group) DUBAI MALL - Office Administrator/ sales Associate – JUNE 2015 - OCT 2019
Key Roles:
Updates files, Daily, Weekly and Monthly basis.
Preparing daily sales reconciliation and send to finance dept.
Maintain attendance for all employee (sick leave, loss of pay, annual leave).
Preparing weekly scheduling of all staff and daily deployment.
Prepare order of stationery.
Preparing petty cash statement.
Filing of all documents coming In and Out in the store.
Checking of delivery details in SIM (Store Inventory Management).
File copies of orders received, or post orders on records.
Train new staff in basic operations and procédures in administrative aspect.
To process inquiries by phone, fax, email.
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
Provide support to the Store Manager and Asst. Store Manager.
WNS – FLIPCART (BPO) NAVI MUMBAI, THANE
POSITION: BACK END PROCESSING
From August 2014 – January 2015
Key Roles:
Process Customer Service for all telephone calls, inquiry and Customer interactions.
Reforming all teams performance on operational Metrics
Handling Escalation calls of Customers and confirming Customer Satisfaction, track & ensure closure of complaints.
Constantly monitor & review performance metrics for achievement of objective
Effectively manage Contact Centre operations for constant performance achievements.
Contributing as a revenue Generator for the given project.
Update knowledge of all product training needs of agents
EDUCATIONAL QUALIFICATION
INSTITUTE
AFFILIATION
EXAMINATION
YEAR
St. Xavier’s College, Goa India
Goa University
Bachelor in Computer Application
2014
St. Francis Xavier’s Higher Secondary
School, Goa India
Goa Board
H.S.S.C
2011
Holy Cross High School, Goa India
Goa Board
S.S.C
2009
ADDITIONAL QUALIFICATIONS
Certified Fire Marshal, Web Designing and Photoshop, Cyber Security and Cloud Computing
PERSONAL DETAILS
Nationality
Indian
Date of Birth
March 5, 1993
Gender
Male
Civil Status
Single
Linguistic Proficiency
English, Hindi & Konkani
Hobbies / Interests
Playing football, Handball, Hockey, fishing, and listening to music
Passport Details
Passport No.: L4846087
Valid UAE Driving license
AUTOMATIC valid until 2026
Contact this candidate