Administrative Assistant, Personal Assistant, Customer Service, Leader

Lily E. Garnett

478-***-**** / ***********@*****.***

Education: Rollins College, Winter Park, FL, May 2017

Bachelor of Arts in Theatre Performance and Musical Theatre

Employment History:

Dragonfly Studio & Production, Studio Assistant and Bartender, August 2018-Present

● Booking lessons for the studio’s clientele and handling venue communication

● Assisting with venue set-up, post-show cleanup, and breakdown for studio events

● Managing social media and publicity for the studio upon request

● Bartending and running front of house operations during events

Smoothie King #1760, Team Member, May 2019- February 2020

● Managed and cleaned the food prep line

● Assembled and served smoothies for guests

● Interacted with guests as a liaison between the store and customer service needs

Victoria’s Secret (Store #103), Sales and Support Generalist, July 2017-Sep. 2018

● Assisted in multiple roles throughout the store on a regular basis, including: working the cash register, restocking and organizing merchandise, in-store selling, store cleanup, and customer service.

AmericanTours International-Orlando Office, Operations Agent, March-April 2018

● Booking, confirming, and cancelling hotel reservations for clients.

● Operating as the midpoint between clients and hotels to communicate personal needs, submit special requests, and other related information Rollins College Office of Admissions, Student Diplomat, April 2014-May 2017

● Led campus tours for college visitors and was knowledgeable in college history and student information in the event that questions were asked

CAPA The Global Education Network, Campus Ambassador, August-December 2016

● Ran a social media campaign promoting CAPA on Facebook, Twitter, Instagram, and LinkedIn

● Arranged information sessions, cultural events, presentations, and tabling sessions as efforts to recruit college students to apply to study abroad with CAPA

Internships:

Bewley’s Cafe Theatre, Dublin, Ireland, June-July 2016

● Prepared the theatre for performances

● Assisted with reservations, guest relations, and general housekeeping

● Facilitated PR/marketing strategies, and carried them out

● Gave a pre-show speech, wherein I welcomed patrons to the shows and presented them with safety procedures and theatre etiquette reminders

Beaten Track Productions, Dublin, Ireland, June-July 2016

● Researched new publicity and promotional opportunities for the company

● Communicated with organizations in Dublin about potential partnerships and opportunities between our companies

● Managed the social media accounts and took production photos

Skills: Proficient in Microsoft Word, Powerpoint, and Excel. Knowledgeable of Robert’s Rule of Order and business protocol. Cash Register trained, skilled in public speaking, SafeZone-Ally certified, and past CPR certified.