Executive Assistant Manager

LYNDA FLETCHER

**** ***** ****** *** ******, CO *0015 home: 303-***-**** cell: 303-***-****

************@*****.*** www.linkedin.com/pub/lynda-fletcher/1b/229/53/

QUALIFICATIONS SUMMARY

Accomplished executive assistant offering 25+ years of administrative experience reporting to a CEO and other C-level executives, as well as Senior Vice President’s and Vice President’s

Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; travel arrangements; Board Meetings; Conference Calls (including Video/Web-Ex Conferencing); as well as efficiently handle daily office tasks; keep Executives on time

Proficient user of MS Office (Word, Excel, PowerPoint, Visio, Confluence, Sharepoint, Concur, Ariba and Outlook) Type 99 wpm

Team Player; friendly; excellent work ethic

Detail oriented

Innovative

Accounts Payable / Accounts Receivable

Fast Learner

PROFESSIONAL EXPERIENCE

Charles Schwab – 4/2014 – 9/18/19 (lay-off)

Executive Assistant to 3 Vice President’s in Technology (CSRT, Global Data and Brokerage Services)

Heavy calendaring

Office supply inventory/ordering

Prepare meeting agendas and correspondence

Minutes

Onboarding new employees

Meeting planning/coordination/catering

Providing support to other members of the teams, as needed.

Inputting vendor contracts

Managing expense reports through Concur

High level of confidentiality

Ensure office equipment is working

Greet and escort visitors

Travel arrangements

Setting up interviews

Provide assistance and maintain good communication to internal and external customers

Assist traveling Executives

Call screening

Preparing presentations

Working with facilities for preparation of conference room set-up’s

Party Planning

Keeping distribution lists up to date

Creating organizational charts and keeping them updated

Oncure Medical Corp. / 21st Century Oncology Englewood, CO 10/13 – present (office closing 3/31/14)

Executive Assistant to CFO

Provide high level executive support for the Chief Financial Officer (CFO) and the Finance team. Conduct research, prepare statistical reports, handle information requests and perform functions such as preparing correspondence, receiving visitors, arranging conference calls, scheduling meetings and making travel arrangements.

Prepare correspondence, reports, presentations and other documents for the CFO and for others as required.

Coordinate and prepare agendas, materials, and pre-reads for board, Leadership Team, committee meetings and other meetings as requested.

Provide support to other members of the Team as needed. Schedule, plan, and coordinate meetings, conferences, and events for the Finance Team. Onboarding new employees.

Manage and maintain executives’ schedules. Implement travel schedule and make travel arrangements for CFO and for others as required.

Develop, provide assistance and maintain good communication to internal and external customers, including board members, customers, and vendors.

Receive, scan and categorize incoming correspondence for CFO and others as required

Develop and maintain secure files (both electronic and hard copy) for CFO and others, updating as necessary. Manage confidential data as appropriate.

Greet visitors and determine whether they should be given access to specific individuals.

Answer telephone; taking and distributing messages for CFO and for others as necessary

Assist various teams within the company as needed, including providing backup administrative support to the President’s office.

Prepare and report payroll exceptions, requisitions, expense reports, purchase orders and AFEs for CFO and for other areas

Analyze and monitor recurring budget through monthly reporting and forecasting. Provide support to the capital budgeting process. Assist with CFO cost center analysis.

Perform general office duties such as ordering supplies, maintaining records management systems, performing basic bookkeeping and ensure the function of office equipment (network printers, copiers, fax machine, etc.)

Charter Communications Greenwood Village, CO 8/12 – 9/13

Executive Assistant to Senior Vice President of Human Resources, Senior Vice President of Financial Planning & Analysis, Vice President of Product Management, Vice President of Business Development, VP of Internet/Phones and VP of Business Development

Managed correspondence, including e-mails, phone calls, letters and visitors; answer routine and some complex inquiries and obtain and furnish information on behalf of executives; prioritizes executives' incoming communications to ensure they are aware of key issues.

Prepares executives for travel, public events and speaking engagements by compiling relevant information and contributing content to composition of presentations, speeches or other correspondence.

Organizes and prepares complex documents requiring the integration of multiple office technology and software applications.

Acts as the resource for Microsoft Word, Powerpoint, Excel, Outlook, Visio and Taleo.

Researches, compiles and analyzes information and data relating to the executives' area of the business.

On boarding, setting up interviews

Prepares and maintains confidential information and data.

Schedules and maintains calendar of appointments, meetings, travel itineraries and coordinate related arrangements.

Performs comprehensive event planning and coordination function, including determining attendees, flow of information to attendees, equipment, staffing, catering, location, etc.

Expense Reporting

Oncure Medical Corp. Englewood, CO 3/10 – 8/12

Executive Assistant to President/CEO

Manage calendar and independently schedule appointments

Screen incoming calls and correspondence and responds independently when possible

Arrange complex and detailed travel plans and itineraries, compiles documents for travel-related meetings

Roadshow coordination

Plan, manage and coordinate activities and major functions

Organize programs, events, or conferences by arranging for facilities and catering, issuing information or invitations and coordinating speakers, which include Board Meetings.

Prepare records such as agenda, notices, minutes and resolutions for corporate meetings. Act as custodian of corporate documents and records

Compose and prepare confidential correspondence, reports and other documents. Create and maintain database and spreadsheet files

Provide leadership to other Executive Assistants and Receptionist

Interaction with board members, investors, physicians and vendors

Abstracting Files

Monitor and assist with forecasting budgets

Expense reporting

Personal errands/assistance to CEO

YRCW (Yellow/Roadway Corporation Worldwide) Aurora, CO 04/97 – 02/10 (layoff)

Executive Assistant/Corporate Account Specialist 03/09 – 02/10

Assisted Corporate Account Executive’s and customer’s with company integration (Yellow/Roadway) including:

oInput Account Builder Files (pricing and bids)

oCollections and Rating

oLoad Management

oTracking shipments

oCustomer Service and Customer Relations

oHandled two top million dollar Corporate Accounts

oReports

Senior Executive Administrative Assistant for Western Region and Southwest Region of the U.S. Corporate Sales Group and two Senior Vice Presidents of Corporate Sales 01/02 – 3/09

Compiling Reports

Key communication between two Senior Vice Presidents that were located in other states

Meeting and Travel Arrangements

Assisting Customers and Corporate Sales Personnel with questions

Generate Job Reviews for Corporate Sales Personnel (17)

Assist Credit and Collections

Create Spreadsheets and Worksheets in Excel

Create Presentations and Bids on Power Point

Input Pricing Requests

Tracking of Shipments

Budgets

Approving Expense Reports

Work closely with both Corporate Sales Vice President’s

Generate and Revise Vice President’s Company-Wide Correspondence

Maintaining appropriate office supplies

Catering coordination

Calendar coordination

Expense Reports

Senior Administrative Assistant for Area General Manager and Distribution Center Manager 04/97 – 01/02

Compiled Reports

Meeting and Travel Arrangements

Assisting Customers, Branch Manager’s and Sales Personnel with questions

Generated Job Reviews for Branch Manager’s, Dock Supervisor’s, Linehaul, City Dispatch and Sales Personnel (25)

Tracking of Shipments

Budget’s

Approval of Expense Reports

Created Spreadsheets and Worksheets in Excel, as well as PowerPoint Presentations

Human Resource Filing

Bill Coding

Maintaining appropriate office supplies

Worked closely with Area General Manager and Distribution Center Manager

Member of I.A.A.P. (International Administrative Assistant Professionals) since 2002

Interests

Family, Floral Landscaping, Swimming, Dogs (Labs), Baking and Crafts, Marketing, Camping, Boating

Professional Accomplishments

At YRCW, I initiated “Answer’s Team” as one wasn’t in place, thus saving time, money and effort to the sales force, as well as increasing Customer Service relations and retention of clientele. It was then posted on company intranet.

At YRCW, on my own accord I initiated a collection system of overdue accounts that had been overlooked by the current collection process team netting the company an additional $17,000,000 quarterly in unpaid debt without disturbing customer relations, basically improving customer relations as they had a “go to” person at a personal level.

At YRCW, I chaired the original “Respect” program, which was implemented company wide.

1995 Employee of the Year at A.V.E.D./All American

1982 Spelling Bee Champion

At Charter Communications, I managed the company “Toys for Tots” program, as well as the “Food Bank of the Rockies” Canned Food Drive Campaign.

At Charles Schwab, I was on the “Move Team” to assist in moving 3000 employees to new campus.

Highly involved in the Schwab Technology Services Community “Connections” group, as well helping to create the “Buddy Program”. Instrumental in the Schwab Technology “Onboarding Program”. Initiated and started the Schwab Technology New Hire Breakfast and Quarterly New Hire Lunch.

Entered the “Schwinnovation” and presented my mobile phone idea, “Schroom” for conference room ease of booking or deleting conference rooms and a GPS system for those rooms, which is being engineered and created. I also entered the “Schwinnovation” and presented with 3 other team members, the onboarding program to roll out to all of Charles Schwab Technology and all of Charles Schwab company-wide and won second place.

Put together a “Celebration of Life Event” for VP at Charles Schwab that I worked for that passed away and was very well liked. 2,200 people attended.

Worked with the Vice President of Finance and was highly involved with the Charles Schwab Diversity Group (ERG) on my own accord and helped to plan events, manage the budget, creation of newsletter.

Instrumental in automating distribution lists.

Involved and coordinated the College for Careers program and initiated additional funding for the program with Charles Schwab.

Volunteer Activities

Assisted and participated in raising monies for the Leukemia and Lymphoma Society using a variety of individual fundraising strategies at Oncure Medical Corp. Winner two years in a row for T-Shirt design. Top participant in gathering funds/donations for Silent Auction.

Raised funds for Adams Camp Silent Auction. Assist in reading programs for the elderly, as well as helping the disabled while working at Oncure.

Helped to raise funds for the 2018 American Heart Association Walk at Charles Schwab and collected $10,000 for the team at Charles Schwab, and we were awarded a trophy.

Highly involved and Team Member of the 2019 American Heart Association walk, around the campus and at the official Heart Walk at Mile High Stadium and collected over $10,000 worth of donations at Charles Schwab.

Helped raise food/funds for the Food Bank of the Rockies several years in a row for Charles Schwab.

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