S H A N E G. L E S T E R
**** **** ***., ******* ******, IA 51501 Phone: 712-***-****, Email: ********@*****.***
Senior Leadership / Business Development / Team Building Leadership / Strategic Planning / Customer Acquisition & Market Penetration / Management Best Practices Recognized executive with an ability to lead initiatives and activities that fulfill strategic objectives and sales goals
Growth results-driven senior sales executive offering over 16 years of experience and success in driving operational growth and sales, leading start-up and turnaround efforts, and maximizing business opportunities
Professional Experience:
Director of Sales and Business Development Non-Profit – Cross Electronic, 06/01/2020 Primary job function was to recruit, train and manage the Inside Sales team as well as the outside Account Managers’ day-to-day activities and assist in hunting and discovering quality promoting products and services as well as coordinating interactions with the Outside Account Managers. Also handling HR as well as payroll responsibilities.
Business Development Director – OYO Hotels, 10/21/2019 – 1/31/2020 Dedicated outside sales manager and producer responsible for driving new revenue growth throughout the Omaha metro / Sold OYO’s unique artificial intelligence that is designed to increase occupancy / Managed all OTA platforms as well as providing an enormous financial investment to the hotel owner / Reviewed company HMS/revenue reports to design a custom solution for each unique location
Director of Sales and Business Development – IP Pathways, 3/16/2016 – 6/19/2019 Recruited, trained, and managed a team of 4-6 New Business Development Reps to eventually graduate into outside Account Managers / Responsible for outbound prospecting to all verticals: SLED, Commercial and Healthcare, creating and cultivating new IT engineering opportunities for the team of outside account managers / Leading role in project management, project coordination and architecture on new opportunities, including hardware, software, cloud, virtualization, storage, security, off-site backup, and managed services / Primary job function was to recruit, train and manage the Inside (4-6) as well as the Outside (16-20) Account Managers’ day-to-day activities and assist in hunting and discovering quality opportunities by conducting thorough IT needs analysis, promoting products and services as well as coordinating interactions with the 16-20 Outside Account Managers (See technology certifications below)
Merchant Advocate – TSYS Merchant Solutions, 04/14/2014 – 11/17/2015 Outbound calling to business owners / Made contact with decision makers to review their current credit card processing platform and rates / Ran cost comparisons and reduced the processing fees as well as updating customer technology / Set up new businesses with credit card processing as well as updating equipment for existing merchant to become compliant with the EMV conversion / Worked with merchants on best practices and fraud protection.
Senior Account Manager – US Data Corporation, 2013 – 2014 Outbound calling to prospects, providing data solutions via email deployment and management / Maintained, managed and grew client book / Developed and built new and existing portfolio / Proficient in CRM programs, Excel, Email campaigns, Market research and data compilation management, Data hygiene and list fulfillment
Senior Sales Executive – GoLeads.com, 2010 – 2013 Provided customer leads / Built revenue / Account-database management / Marketing plan coaching / SEO & SEM content / Digital services including email deployment and management / Maintained, managed and grew client book/ Outbound calls to past and existing customer base / Developed and built new and existing portfolio / Proficient in CRM programs, Excel, Email campaigns, Market research and data compilation management, Data hygiene and list fulfillment.
Senior Account Manager – InfoGroup, 2006 – 2010 Dedicated sales manager and producer responsible for driving new revenue growth throughout the US / Client install of the Sales Genie online CRM data tool providing prospecting leads targeting all B2B, B2C verticals / Outbound calling to previous and new prospective clients / Developed cross-sell and up-sell existing customer base / Utilized new online CRM data technology integrating existing proprietary customer files overlaying business and consumer data compilation
Education:
1994 Graduate of Winner High School Winner, SD Firefly Aviation (1992-1994) Winner South Dakota Private pilots Certificate Sky Harbor (1994-1996) Omaha Nebraska Instrument and Commercial Certificate Millard Hanger One (1996-2000) Millard Nebraska Multiengine Instrument, and Commercial, Flight Instructor and Instrument Instructor Certificates Cessna Learning Center - Wichita, KS Licensed Private and Pro Pilot Certification FAA 2000 Certified Flight Safety International simulator training in Cessna 300 and 400 series aircraft achieving pro pilot certification Proficient: Sales Force, ACT, Microsoft Word, Excel, Power Point, CRM
Technology Certifications:
Cisco Certified Sales Professional
Western Digital Sales
Aruba CPSS
Kemp Certified Sales Professional
NetApp Certified Sales Professional
VMware Certified Sales Professional
Zerto Certified Sales Professional
Sophos Certified Sales Professional
Dell/EMC Certified Sales Professional
Meraki Certified Sales Professional
Tegile Certified Sales Professional
Advanced Computer Skills