Customer service
Resume:
Work Experience
Panda Retail, Riyad ( Saudi Arab)
Store Section Supervisor
MAHESH
• Manage retail staff, among which includes people working on the floor.
• Make sure pricing is correct
• Work on store displays
• Coach, discipline and train employees
• Ensure products are clean and ready to be displayed
• Maintain inventory and ensure items are in stock
• Maintain health and safety measures and store’s cleanliness
• Organize and distribute staff schedules
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• Handle customer complaints, issues and questions. PAUDYAL
Panda Retail, Riyad ( Saudi Arab)
Receiving Clerk
2012-2015
Contact
Address
Bur Dubai, Dubai (UAE)
Phone
************@*****.***
Additional Skills
• the ability to lead and motivate a
team.
• excellent communication and
'people' skills.
• the ability to work under
pressure and handle challenging
situations.
• confidence, drive and
enthusiasm.
• decision-making ability and
sense of responsibility.
• the ability to understand and
analyse sales figures.
• Comparing purchase orders with invoices and packaging lists.
• Inspecting deliveries to ensure they match order and invoice criteria.
• Receiving and signing for deliveries.
• Unloading deliveries from trucks.
• Processing returns for incorrect or unsatisfactory items.
• Organizing and storing received items in appropriate areas.
• Updating inventory with received items.
• Communicating with vendors regarding delays or problems.
• Maintaining records of orders, delivery details, etc. 2010-2012
Panda Retail, Riyad ( Saudi Arab)
Retail Sales Associate
• Greets and receives customers in a welcoming manner.
• Driving sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Displaying of products and putting the price tags
• Directs customers by escorting them to racks and counters. 2008-2009
Nobel Medical Collage, Biratnagar (Nepal)
Senior Assistant in Medical Record Department
• Support senior managers and executives with daily clerical tasks
• Typing, filing, keeping medical records, and sorting checks.
• Prepare documents and answer telephones.
• Greet and provide general support to visitors
2006-2007
Sharma international Trading Pvt. Ltd., Kathmandu (Nepal) Sales Executive
• Organising sales visits.
• Demonstrating and presenting products.
• Establishing new business.
Education
2007
Mahendra Morang Adarsha Multiple Campus, Biratnagar (Nepal) Bachelor in Humanities & Social Sciences
Tribhuvan University
Private, Biratnagar (Nepal)
Proficiency Certificate Level - Management
Tribhuvan University
2002
Saraswoti Secondary School, Morang (Nepal)
High School
School Leaving Certificate (SLC)
Languages
English — Fair
Hindi — Fair
Nepali — Native
Arabic Fair
Personal Details
Date of Birth 24-01-1982
Sex - Male
Marital status - Married
Nationality - Nepalese
Visa Status - Visit Visa (Valid till May 20th, 2020) 1997
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