Director

TIMOTHY HIPSHER

816-***-**** • **********@*****.*** • Olathe, KS 66062 • LinkedIn Profile

Director

~ Defining and guiding organizational strategy to achieve optimal performance and results ~

Business trailblazer with 20+ years of excellence in service, technology, manufacturing, and retail industries. Dedicated leader recognized for exemplary work ethic and repeatedly promoted to roles of progressive responsibility. Able to leverage analytical skills to gauge success of business and usher in process improvements boosting business growth.

Core Competencies/Areas of Expertise

Change Management Contract Negotiations Account Management Policy Development

Business Development Forecasting Budgeting Performance Management Business Negotiations

Creative Problem Solving Team Leadership Relationship Management Product Launches

Career Highlights

ZTEUSA 2014–2020

Supply Chain Director

Managed Oracle system to direct China operations teams to ensure punctual delivery and minimal inventory. Reported to senior management while conducting weekly examinations of business processes.

Fostered partnerships with all customer’ Supply Chain organizations to attain customer scorecard ratings of +95% while providing $300M+ worth of product.

Increased launch channel by 25% over previous launches and attained highest volume product launch for sales office (1M+ devices) by aggressively achieving internal approvals to invest in new marketing channels.

Received purchase orders two weeks earlier to aid Sales Team in attaining new product placements by contacting all Supply Chain touchpoints to ensure smoother interactions and resolve any issues.

Marketing & Mobile Broadband Director

Directed go-to-market teams for 25 devices launch. Guided internal teams allying with 3rd parties to devise product videos for social media on device and in-store TV channels. Diplomatically negotiated with customers while leading internal legal teams on contract dialect. Captured roadmap placement of Mobile Broadband products with carrier customers.

NETGEAR 2013–2014

Senior National Account Manager

Preserved relationships with all customers through transition from Sierra Wireless to Netgear. Headed change process with customers to devise new work teams.

Successfully obtained placement in Sprint device portfolio for four new Netgear Mobile Broadband devices; three of those devices between Netgear and customers for Marketing, Development, Sales, and Supply Chain.

Maintained product leadership position with current customers to maintain market share of +75%.

TIMOTHY HIPSHER

Page 2 of 2 – Professional Experience Continued

SIERRA WIRELESS 2008–2013

Account Director

Deliberated over MSAs and updated changing needs through addendums. Headed internal teams to facilitate 15 product launches across various customer brands. Displayed bi-weekly customer updates to senior management. Orchestrated field teams supporting region, district, and store events.

Nurtured partnerships with Sprint teams, which yielded growth in market share from ~50% to 75% of Sprint’s Mobile Broadband customer base; decreased competition from 4 manufacturers to 2.

Leader of talented team collaborating with Sprint to demonstrate industry’s 1st mobile broadband hotspot with LTE and CDMA at CES.

Solidified new coalitions with Time Warner Cable, Clear, and Comcast.

SPRINT 1998–2008

Business Manager

Administered seven-person team facilitating Customer Equipment Business Unit regarding OEM contracts to reconcile accounts past due receivable and payable, internal meetings with all functional groups delivering updates on device launches, and supplied OEMs with different reports on their devices. Issued data accuracy audits during new point of sale system installation. Member of team maintaining OEM affiliations and negotiated terms to funnel OEM devices into Sprint roadmap, including pricing, certification schedule, features, colors, and marketing support.

Established Sprint Device Buyback Program, which produced 12% take rate on direct mail program to recapture customers' unused devices; pushed positive budget impact of $50M+ in Equipment Replacement Program.

Gathered marketing funds of $100M+ from OEMs and delivered senior management recommendations on use of funds.

Settled contract for Device Extended Warranty Program, which integrated Equipment Replacement Program and rolled out Total Equipment Protection.

Other Experience

Toys R Us 1998–2008

Inventory Control Manager Assistant Store Manager

Education

Master of Business Administration (Marketing Emphasis)

Bachelor of Science in Business, Finance & Business Administration Major, Accounting Minor

EMPORIA STATE UNIVERSITY

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