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Manager Customer Service

Location:
Wyoming, MI
Salary:
65000
Posted:
July 07, 2020

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Resume:

Kevin Blair

*** ********* **. *.*. Phone: 616-***-****

Wyoming, MI 49509 Email: **********@*****.***

Manufacturing and Production Specialist

Experienced manufacturing and production specialist who possesses strong interpersonal skills and effective organizational ability. 25 years of industrial manufacturing production and supply chain strategies based on hard data and industry best practices. Collaborative problem-solver who effectively prioritizes and manages multiple job duties in fast-paced environments. Proven leader who is routinely recognized for quality team building and job mentoring abilities.

Areas of Expertise

Automotive Manufacturing

Customer Service

Employee Supervision

Microsoft Office

Industrial Manufacturing and Welding

Inventory Management

Mig and Tig Welding

Production Scheduling

Supply Chain Management

Transportation and Shipping Logistics

Professional Experience

EPC, Grand Haven MI Nov2019- Present

Production Shift Supervisor

Manage all second shift production

Handle all incoming and outgoing Freight

Work with Quality to make sure all part meet Customer standards

Assign personnel to critical jobs

Enter all work Job Cards into the ERP System ( Workwise)

Meet with other shift to discuss shift schedule changes and production planning

MEC, Byron Center, MI Oct 2008 – June 2019

Shipping/Receiving Supervisor

Serve as manager for multiple plant and shift supply chain operations.

Meet customer and production demands with unique production scheduling system thru ERP system

Coordinate both domestic and foreign shipping logistics.

Identify time critical material requirements.

Attend and contribute to regular production meetings.

Help with Bin Audits /Cycle Count as required

Mentor and train employees to help them reach there own personal and company goals

Fuel Systems, Grand Rapids, MI MAR 1995 – SEP 2008

Business Unit Manager

Led all plant hiring and management of employee work hours.

Managed Company’s financial goal

Monitored various quality assurance aspects of manufacturing production processes.

Assist with production control activities including tracking work orders and updating orders.

Directed and adjusted production schedules based on customer demand and changes in EDI .

Lean Manufacturing and 5 S Certified

Setup and train new employees on new Powder coat paint system in two plants

Welder APR 1985 – MAR 1995

Certified in Mig and Tig Welding.

Education & Training

Associate Degree

Business Management & Industrial Manufacturing Technology

Grand Rapids Community College, Grand Rapids, MI



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