Customer Service
Resume:
Sharon Davis
Enchanted Oaks, TX *****
**************@*****.***
I have been self employed for 28 years. I have started 2 successful businesses. I did also accomplish to to start off as a file clerk and receptionist and became a Secretary. But unfortunately that company went out of business. I then became a customer service clerk for a truck line. I finally became pregnant but it became complicated and was bed ridden for the remainder. That is when I started my home daycare when our daughter turned 6 months have experienced many different tasks through all my experiences.
Authorized to work in the US for any employer
Work Experience
Housekeeper
Town & Country House Cleaning - Midlothian, TX
1997 to Present
Transferred business to Enchanted Oaks, TX in 2004.
• Started off the company by cleaning for a Custom Home Builder, Marty Griffin Custom Homes. Removed paint and plaster off Windows, kept the home swept out during all phases. Vacuumed out cabinets, cleaned floors and vacuumed carpets.• Cleaned windows
• Washed dishes
• Sanitized (area or item rooms bathrooms counters equipment)
• Helped with laundry
• Removed trash
• Worked as housekeeper in a home and new home construction Child Care Provider/Childhood development
My Home Preschool - Duncanville, TX
1990 to 1997
• Had to Register with the State and maintain Childhood Development Classes
• Cared to Children from the ages of newborn to 12 on a daily bases.
• Provided transportation to and from School.
• Classroom activities for 3 year old to 5 years of age. Customer Service/tracking shipments
SMT Transportation - Dallas, TX
1987 to 1990
tracing• Assisted customers with questions
• Assisted customers with a warm and professional attitude
• Handled emails, inbound calls, and outbound calls Secretary
Buddy Schoellkopf Products - Dallas, TX
March 1982 to September 1987
• Started as a Receptionist and moved to a file Clerk then promoted
• To 2 Product Manager's Secretary
• Constructed and typed business letters.
• Handled making flight and Hotel accommodations to Overseas.
• Constructed charts.
• Ordered Items for Inventory
Education
G.E.D.
Mountain View College - Dallas, TX
1980
High school or equivalent
MacArthur High School - Irving, TX
1976 to 1979
Skills
• Customer Service (3 years)
• Cleaning
• Filing
• Housekeeping
• Microsoft Office
Certifications and Licenses
driver's license
Assessments
Verbal Communication — Proficient
February 2020
Speaking clearly, correctly, and concisely.
Full results: https://share.indeedassessments.com/ share_to_profile/1fd3b2b2fd5032125ba2ba95c1d26099eed53dc074545cb7 Mechanical Skills: Monitoring — Familiar
February 2020
Monitoring machine indicators to determine appropriate functioning. Full results: https://share.indeedassessments.com/share_to_profile/ ef6e7a31878faa23fbcbf6fdef87b21feed53dc074545cb7
Call Center Customer Service — Completed
February 2020
Applying customer service skills in a call center setting. Full results: https://share.indeedassessments.com/share_to_profile/ e569a7b5485e44e33d1db7fee77c6ebeeed53dc074545cb7
Customer Focus & Orientation — Proficient
February 2020
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ eb1bf20ce8de6dc40faa8c518d8d89ebeed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a self motivated person and love for things to be organized. Learn and pick up on new task quickly. Dedicated, reliable, trustworthy and very dependable. I have been married for 39 years and we have a Daughter that is 30 years old.
Contact this candidate