Customer Service Care
Resume:
ZAINAB OLABISI
MAKANJUOLA
**, ***** ******, ******, *****, Nigeria.
adee83@r.postjobfree.com
OBJECTIVE
Looking to work as a fresh graduate in a dynamic organisation seeking an individual with the ability to prioritize work in a challenging entry level capacity; where I can also put my skills to work according to the organisation standard of operation.
EDUCATION
B.Sc (Hons.) Plant Biology and Biotechnology University of Benin, Edo state, Nigeria.
2014 – 2018
SSCE Ade-Osho Comprehensive College, Bariga, Lagos.
2008 –2014
EXPERIENCE
Lecturer NYSC
2019 – 2020
Taught Biology in Suleiman Bogoro College of Education, Bauchi State
I also acted in capacity of the Corper Liaison Officer for the Local Government I was posted to serve.
Customer Service Agent Health-Glow Medical Aesthetics Clinic, VGC, Lagos.
2018 – 2019
I handled Administrative department duties and inquiries
I ensure Customer Satisfaction and assisted them with concerns related to their health
I managed incoming call And Customer complaints by providing solutions within the time limits; followed up to ensure resolution of the complaints
SKILLS
Excellent communication skills, spoken and written.
Public speaking
Computer literacy: MS Word, MS Excel
Analysis and Researching Skills
High Level of Customer Service
Problem Solving skill
ACTIVITIES
Researching, Reading, Meeting People, Solving problems
REFERENCES
Nehemiah Giftson
HOD (Biology), Bogoro College of Education, Bauchi State
Dr. Akinnibosun
Lecturer of Biology and Biotechnology, University of Benin, Edo State, Nigeria
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