Customer Service Care

ZAINAB OLABISI

MAKANJUOLA

**, ***** ******, ******, *****, Nigeria.

081********, 080********

******************@*****.***

OBJECTIVE

Looking to work as a fresh graduate in a dynamic organisation seeking an individual with the ability to prioritize work in a challenging entry level capacity; where I can also put my skills to work according to the organisation standard of operation.

EDUCATION

B.Sc (Hons.) Plant Biology and Biotechnology University of Benin, Edo state, Nigeria.

2014 – 2018

SSCE Ade-Osho Comprehensive College, Bariga, Lagos.

2008 –2014

EXPERIENCE

Lecturer NYSC

2019 – 2020

Taught Biology in Suleiman Bogoro College of Education, Bauchi State

I also acted in capacity of the Corper Liaison Officer for the Local Government I was posted to serve.

Customer Service Agent Health-Glow Medical Aesthetics Clinic, VGC, Lagos.

2018 – 2019

I handled Administrative department duties and inquiries

I ensure Customer Satisfaction and assisted them with concerns related to their health

I managed incoming call And Customer complaints by providing solutions within the time limits; followed up to ensure resolution of the complaints

SKILLS

Excellent communication skills, spoken and written.

Public speaking

Computer literacy: MS Word, MS Excel

Analysis and Researching Skills

High Level of Customer Service

Problem Solving skill

ACTIVITIES

Researching, Reading, Meeting People, Solving problems

REFERENCES

Nehemiah Giftson

HOD (Biology), Bogoro College of Education, Bauchi State

070********

Dr. Akinnibosun

Lecturer of Biology and Biotechnology, University of Benin, Edo State, Nigeria

070********

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