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Seeking a challenging suitable position in an organization where I can utilize my experience to carrying out assigned duties effectively and efficiently and add value to the current services offered to customers. WWOORRKKIIN
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Position: Sales and Customer Service
Duties & Responsibilities:
Greeting customers entering the shop
Properly advise and assist customers in select the right shoe suiting their requirements
Representing the company in a professional manner
Understanding and applying the mandate of the service depending on customer demand.
Provide professional, prompt and courteous client support by listening to clients and responding in a way that meet their expectations.
Identifying customer needs and if technical, redirect the customer to technical department.
Resolve customer complaints during service
Stocking and Merchandizing company products
Ensure that customers are satisfied with the sales and service of company products.
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Position: Sales Executive
Duties & Responsibilities:
Greeting customers coming to the shop warmly with a smile
Demonstrate product warrantee information
Assist customers in selecting shoe products
Provide information regarding product features and prices
Provide customers with information regarding discounted or promotional products
Assist in packing purchases and ensuring that they are delivered in a time-efficient manner
Assist in replacing, exchanging or returning products
Process sales reports and related records
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Completed Secondary School
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Knowledge of Excellent MS Office Applications (Word, Excel, Power Point, Outlook)
PERSONAL DETAILS
Date of Birth
November 19
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1996
Gender
Male
Marital Status
Single
Nationality
Ethiopian
Visa Status
Employment Visa
Languages Known:
English, Arabic, Amharic
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Able to work as part of a team or independently with little or no supervision
Flexible and can be able to work in a multicultural environment
Superb interpersonal skills and exceptional ability towards greater customer satisfaction
Excellent communication skills
Computer literacy
Ability to work under pressure
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Self motivated and ability to communicate with other staff and motivate them
Problem solving and decision making
Good Analytical skill and a Quick Learner
Focused on minute details
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Can be provided upon request
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I declare that the information provided above is true and correct to the best of my knowledge. Rami Faissel Ahmed