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Sales Executive Customer Service

Location:
Dubai, United Arab Emirates
Posted:
July 08, 2020

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Resume:

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Seeking a challenging suitable position in an organization where I can utilize my experience to carrying out assigned duties effectively and efficiently and add value to the current services offered to customers. WWOORRKKIIN

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Position: Sales and Customer Service

Duties & Responsibilities:

Greeting customers entering the shop

Properly advise and assist customers in select the right shoe suiting their requirements

Representing the company in a professional manner

Understanding and applying the mandate of the service depending on customer demand.

Provide professional, prompt and courteous client support by listening to clients and responding in a way that meet their expectations.

Identifying customer needs and if technical, redirect the customer to technical department.

Resolve customer complaints during service

Stocking and Merchandizing company products

Ensure that customers are satisfied with the sales and service of company products.

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Position: Sales Executive

Duties & Responsibilities:

Greeting customers coming to the shop warmly with a smile

Demonstrate product warrantee information

Assist customers in selecting shoe products

Provide information regarding product features and prices

Provide customers with information regarding discounted or promotional products

Assist in packing purchases and ensuring that they are delivered in a time-efficient manner

Assist in replacing, exchanging or returning products

Process sales reports and related records

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Completed Secondary School

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Knowledge of Excellent MS Office Applications (Word, Excel, Power Point, Outlook)

PERSONAL DETAILS

Date of Birth

November 19

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1996

Gender

Male

Marital Status

Single

Nationality

Ethiopian

Visa Status

Employment Visa

Languages Known:

English, Arabic, Amharic

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Able to work as part of a team or independently with little or no supervision

Flexible and can be able to work in a multicultural environment

Superb interpersonal skills and exceptional ability towards greater customer satisfaction

Excellent communication skills

Computer literacy

Ability to work under pressure

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Self motivated and ability to communicate with other staff and motivate them

Problem solving and decision making

Good Analytical skill and a Quick Learner

Focused on minute details

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Can be provided upon request

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I declare that the information provided above is true and correct to the best of my knowledge. Rami Faissel Ahmed



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