Manager Office

M O H A M E D I S M A I L A B D E L A Z I Z

************@*******.***; Mobile: +971-**-*******

Office Manager

Over 20 years’ experience in all aspects of executive office administration Proven managerial ability developed through first-hand experience in a number of capacities, ranging from office manager, executive secretary and administrative assistant. Excellent team player with people-oriented managerial skills. Experience

Al Shahad Foods LLC April 2019 to Present

Administration Manager – Dubai

Plan and coordinate administrative procedures and systems and devise ways to streamline processes

Recruit and train personnel and allocate responsibilities and office space

Assess staff performance and provide coaching and guidance to ensure maximum efficiency

Ensure the smooth and adequate flow of information within the company to facilitate other business operations

Manage schedules and deadlines

Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

Monitor costs and expenses to assist in budget preparation

Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

Organize and supervise other office activities (recycling, renovations, event planning etc.)

Keep abreast with all organizational changes and business developments Abu Dhabi Retirement Pensions & Benefits Fund – UAE (government entity) Sep 2004 to Mar 2019 Office Manager/ Chairman Advisor, 2012 to present

Provide efficient office management support to the offices of the Director General and Chairman.

Be a focal point of contact for office related matters with the Chairman and Director General

Manage relationship with external entities and customers approaching the executive office.

Follow up on actions/circulars issued by the Executive council and ensure submissions completed on time.

Serve as Board secretary and make necessary arrangements for executive committee meetings.

Prepare and minute board meetings.

Conduct interviews and assist in recruitment procedures

Assign and monitor clerical, administrative and secretarial responsibilities among office staff

Organize and coordinate office operations and procedures

Co-ordinate business trips and accompany Director General in international business missions Executive Secretary, 2004 to 2012

Manage and coordinate meetings with department heads and the higher management

Manage the Director General’s calendar on a day to day basis

Filter calls/emails to the DG and deal with customer complaints

7Follow up on approvals and signatures on official letters and internal administrative forms

Actively follow up correspondences with internal department directors, heads and managers

Ensure filing procedures are maintained and up to date

Served as a committee member in welfare committee and actively participated in organizing employee events.

EMPOST - UAE Oct 2001– Sep 2004

Administrative Assistant to the Manager Finance, Administration & HR

Prepare, format and produce documents, materials, reports, meeting agendas, correspondence and spreadsheets.

Screen all incoming mail and deliver outgoing mail.

Receive visitors, arrange for hotel reservations, and travel arrangements.

Create & update filing system.

Update employee’s files.

Follow up employment procedures.

Supervise equipment purchases and evaluate quotations.

Review and check the administrative contracts with other organizations (maintenance contracts).

Record minutes of meetings.

Education/Skills

Cairo University, Egypt 1993

B. Sc. In Commerce (Major in Business Administration) Computer skills

Well versed with MS Office applications

Trainings & Seminars attended

TRAININGS

Certified Admin & Office Management

Professional

Certificate in Administrative

Management Certified Customer

Service Executive

Management Skills for Executive

Secretaries

The Middle Manager

Development

Program: Creating Future Leaders

Management Skills for administrative

professional

Supervisory Skills/ Office Manager

Management Fundamentals: Developing

Management Skills

Creative Problem Solving and Decision

Making

Effective Coaching Skills

Negotiation and Conflict Management in

Organizations

Emotional intelligence : Strategies for

Success

Multinational Pensions Forum, Paris-

2012

World Pensions Summit, Netherlands-

2012 & 2013

Swiss Investment Manager Circle Event

Program, Switzerland-2013 & 2014

Technical seminar on the extension of

social security coverage in the Arab

World, Morocco, 2013

Investor Forum, GAW capital- Hong

Kong-2013

The Oxford Leadership Seminar, London

2015

MILKEN Institute Global Conference,

London 2015

Investment Manager - Primavera Annual

Conference, China-2015

Retirement Seminar for Social Coverage,

Investment Growth Generator,

Morocco2016

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