Front telphone operator

Stephanie M. Padilla

E-mail: *******************@*****.***

Mobile # : +971*********/+971*********

OBJECTIVES

To be part of company that offers challenging and motivating career that will encourage me to fully utilize and apply my skills and capabilities in achieving the company’s goals and objectives.

QUALIFICATIONS

•Computer Literate

•Microsoft Office Program

•English Language Fluency

•Fluent in both Written and Oral Communication

POSITIVE VALUES

Hard working, Optimistic, Reliable, Flexible, Empathetic, Patient, Friendly and with Exceptional Customer Satisfaction

WORK EXPERIENCE

HEAD TO TOE BEAUTY CENTER ABU DHABI UAE (HAIR STYLIST, MANICURIST)

(March, 2016 TO April, 27 2020) Finish Contract

Duties and Responsibilities

•Performed full-services salon duties, such as hair care, styles, and cut and chemical services.

•Performed manicures, pedicures, nail polishing, nail designing and sculpted nails.

•Perform gel nails, manicures, pedicures, nail polish changes, some nail designing, and foot massages.

•Create promotion for the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discount available.

•Soften nail cuticles with water and oil, push back cuticles, using cuticle tools, and trim cuticles, using scissors or nippers.

•Demonstrate new products and techniques of manicure/pedicure/massages to clients.

•Examine hair texture and condition to determine appropriate treatment.

•Set up workstation and treatment room with necessary products, equipment, and supplies.

•Promptly fielded all incoming phone calls and scheduled appointments.

•Operated cash register to receive payments for the costumer.

•Employed a variety of hair techniques, including curling and straightening.

•Used state of the art techniques in coloring and treatment hair.

SUNITHAS BEUATY SALON ABU DHABI UAE (HAIRSTYLIST/MANICURIST)

(Nov.-2014 TO Feb-2016)

Duties and Responsibilities:

•Trim and style hair for clients wants.

•Fulfill all reasonable requests from clients, to ensure their comfort, satisfaction and safety

•Maintain personal knowledge by completing in-hour training and salon.

•Create and work to daily status list, expiration date list

AL BAHEYA HOTEL AND APARTMENT ABU DHABI UAE (RECEPTIONIST)

(SEPT-2012 TO DEC.-2013)

Duties and Responsibilities:

•Managing the Front of House reception area, maintaining cleanliness in line with all company guidelines.

•Handling all calls both internally and extremely for booking of conferences/meeting rooms.

•Meeting and Greetings all guest, signing them in/out of the Guest Net Book, issuing guest badges and informing relevant staff promptly of their arrival.

•Maintaining a detail Log of all Guest in case of security breaches or emergency evacuations.

•Handling all post, courier deliveries and resolving infrastructure issues via close liaison with building maintenance.

•Covering for other receptionist for sickness and annual leave.

•Performing regular checks of meetings rooms ensuring correct lay outs. Sufficient stationary and catering is in place.

•The trained first aider if a guest should fall all or have an accident and completing all the necessary paper work.

AL BAHEYA HOTEL AND APARTMENT ABU DHABI UAE (SUPER VISOR 1 RECEPTIONIST)

(DEC-2013 TO DEC.-2014)

●Ensure the training and execution of brand standard of front office personnel.

●Demonstrate to leader ship the ability to act as manager on duty in the absence of management.

●Engage and prioritized all guest relations to benefit overall guest satisfaction.

●Provide one on own training for night audit staff.

●Strategically organize room blocks according to guest needs routinely ensure hotel policies are being followed.

●Ensure correct routing and payment methods for business clientele.

●Support nter department communication in seamless manner.

EDUCATIONAL BACKGROUND

COLLEGE

Bachelor Science of Nursing (2005-2008)

Under Graduate

SECONDARY

Rosario Integrated School Rosario La Union Year Graduate 2005

ELEMENTARY

Central Rosario La Union Year Graduated 2001

PERSONAL INFORMATION

Birth date : December 2, 1988

Civil Status : Married

Sex : Female

Religion : Muslim

Nationality : Filipino

Languages Known : English, Basic Arabic

STEPHANIE M.PADILLA

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