Director of Enterprise Risk Management

Ref.: CV- Last Update: ****-**-**

Ahmed AL-Rashed Risk Management /

Banking, Telecommunications and Business

Support

Riyadh, Saudi Arabia Email Address: **********@*******.*** Day Phone Number: +966.506221255 Mobile Phone Number: +966. 506221255 Career

Objective:

A highly skilled Banking & Operational Risk Management with + 16 years of exceptional track record in handling key operational issues in the banking and Telecommunications industry as well as experience in Consumer Credit, Compliance and Corporate Governance.

As experienced banking & Telecommunication member, I would like to utilize my earlier experience and knowledge in business by contributing to the improvement as well as progress of the organization. I will be putting my best efforts in terms of time and learning techniques and methods that would implemented in my tenure as director.

Target

Industry:

Banking; Telecommunications; Economics; Financial Services; Business Support and Planning

Employment

Type:

Employee

Employment

Status:

Full time

Personal Information

Birth Date: 25 February 1984

Gender: Male

Nationality: Saudi Arabia

Visa Status: Citizen

Residence Location: Riyadh, Saudi Arabia

Marital Status: Married

Professional Experience:

January

2019-Prese

nt

Director of Enterprise Risk Management & Business Continuity at Zain –KSA Key Responsibilities:

Contribute to the formulation and implementation of Directorate Strategy and Plans as befitting the Sector and overall strategic objectives.

• Formulate and communicate the performance objectives and continuously monitor progress and alignment towards overall objectives.

• Manage the implementation of policies and procedures in order to ensure the fulfilment of organizational requirements whilst delivering high-quality services.

• Manage the operations, deliver expertise, encourage teamwork and align work processes to achieve high performance standards, meet established targets and engage employees.

• Monitor implementation of the yearly budget and control costs in order to respect allocated budget.

• Oversee risk assessment activities to identify risk factors within the company, quantify impact and prioritize in order to develop mitigation strategies.

• Identify operational and physical risks (using vulnerability scanning and other forms) that could affect the business continuity of company and ensure mitigation plans are set.

• Develop and monitor Organization’s Risk Management approach and strategy to Include identification of internal and external business risks and mitigation actions.

• • Monitor compliance to mitigation initiatives for identified risk factors and take appropriate action in case of non-compliance.

• Manage the selection of insurance parties and contracts related to risk management as per the organization requirements.

• Manage training sessions to educate and train employees of risk awareness within the organization.

• Develop reports highlighting all risk assessment and business continuity activities for decision-making purposes.

• Monitor employee performance and submit continuous feedback to encourage and support employees’ professional development and guide training programs implementation January

2018-Dec-

2018

Executive Manage-Operational Risk at AlRajhi Bank

Key Responsibilities:

• Being a Key player in the set-up of the operational risk management function for the bank.

• Develop and maintain an overall operational risk management policy that is in line with the bank's enterprise-wide risk and strategic policies

• Develop, implement and oversee operational risk management framework and processes for the bank in line with the Operational Risk Management Policy, BIS and SAMA guidelines.

• Design & develop (where applicable) and deploy operational risk management systems for the bank

• Collect and report OpR MIS to senior management

• Stress-test, update and monitor RCSA data to keep the risk profiles current.

• Coordinate with regulators, external / internal auditors and other interested parties on operational risk related matters

• Coordinate internal queries and operational risk issues. January,

2017

–Dec

-2017

Senior Manager-Operational Risk ( ORM ) at AlRajhi Bank Key Responsibilities:

•Develop a risk awareness culture & supporting framework in the organization.

• Assist Management to minimize Operational Risk losses to maximize revenues and shareholder benefits.

• Build and manage a best-of class Operational Risk function under the oversight of AGM of Operational Risk

• Achieve Basel regulatory compliance for the Bank's Operational Risk Management Report to the senior management, the board of directors and/or audit committees as required.

• Integrate operational risk management between the various entities in the bank's international operations

• Identify, share and promote best practices in operational risk management across the bank.

• Identify, recruit, train, manage, motivate and retain a team of Operational Risk Managers at various levels.

January,

2014 –Dec

-2016

Operational Risk Control Manage at AlRajhi Bank

Key Responsibilities:

• Responsible for implementation of OpR loss policy and incident reporting framework for the identification, collection and analysis of operational loss / OpR Incident related information.

• Conduct in-depth ( root cause) analysis and risk assessment of all reported OpR incidents and OpR losses in order to assess adequacy of controls implemented.

• Provide guidance / recommendation, if control improvement is required and to obtain management agreement for it.

• Follow up on control recommendations as per the resolution target date and escalate in case of no response.

• Capture, evaluate and maintain data concerning operational losses through Loss Data Collection system.

• Conduct ongoing and periodic analysis to loss & incident events, then report up the reporting line as appropriate on the loss analysis and trends accompanied with the appropriate recommendations to improve the control environment in the bank. Reports.

August,

2009 -

Dec -2014

Consumer Credit Acting Manager at Saudi Hollandi Bank Key Responsibilities:

● Resolve complaints using reconciliation techniques, including participating in reconciliation meetings and drafting conciliation agreements and reports.

● Ensure that all documentation regarding complaints is recorded and is submitted accordingly.

● Improve the service speed and service quality.

● Attend & participate in SAMA monthly meeting.

● Ensure that the Customer management receives service performance reports and / or other reports applicable to the service.

● Work closely with different departments and plans to achieve the Bank's objectives.

● Monitors performance and takes appropriate steps to coordinate, support or resolve.

● Monitor the day to day activities of Unit and determine their effectiveness.

● Participate in formal training activities

July 2006 -

2009:

Consumer Credit Assistant Manager at Saudi Hollandi Bank Saudi Hollandi Bank Riyadh, Saudi Arabia

Key Responsibilities:

● Ensure proper functioning of day today controls, periodic monitoring activities and timely resolution of risk issues.

● Ensure that all activities related to reconciliation are fully applied and accurate, and that they comply with SHB & SAMA Policies & Procedures.

● Ensure that all business accounts are settled on daily basis with a close overlook on them frequently and assist Merchants Unit to settle their day to day merchants' requirements.

● Responsible for the performance of Consumer Operations MIS Data .

● Ensure that the cost of providing services are tracked and controlled in relation to the budgets set for these activities.

● Coordinate with Customer Service and other units for resolution of day to day queries.

● Review of customer’s complaint and ensure timely resolution.

● Responsible for UAT before implementation any data extraction logic change / implementation.

April

2003 -

2006:

Operation Services Senior Officer.at Saudi Hollandi Bank Riyadh, Saudi Hollandi Bank Riyadh, Saudi Arabia

Key Responsibilities:

● Preparing daily, weekly and monthly MIS Reports.

● Improve the service speed and service quality.

● Ensure that the Customer management receives service performance reports and / or other reports applicable to the service.

● Coordinate with other units to resolve SAMA complaints.

● Work closely with different departments of the Operation in coordination with the head office in the -development and execution of appropriate marketing tactics and plans to achieve the organization objectives.

● Monitors performance and takes appropriate steps to resolve if any.

● Attend & participate in SAMA monthly meeting.

Education:

2001-

2003

High diploma in Banking from Institute Of Public Administration Riyadh, Saudi Arabia

2004-

2009

Bachelor degree in Business Administration (MIS),Riyadh, Saudi Arabia Dec/

2016

Certified Operational Risk Professional / International Academy of Business and Finance.

2018-

2020

Master of Business Administration ( MBA ),AlYamamma University, Riyadh, Saudi Arabia

Languages

Language Skill Level Years of Experience Last Used Arabic Expert More than 10 years 1 month or less

English Expert More than 10 years 1 month or less

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