Administrative Assistant Customer
Resume:
CONTACT
PHONE:
EMAIL:
************@*****.***
INTERESTS
Travelling
Skydiving
Photography
NADIN IKUMAPAIY
EDUCATION
National Pharmaceutical University – Kharkov/Ukraine 08/2008 - 06/2013
Clinical Pharmacy
WORK EXPERIENCE
Skydive Dubai – Manifest
10/2018 – 07/2020
Being responsible for processing cash and card payment. Dealing with customer refunds.
Helping customers to check-in, afforming insurance. Replying to emails and answering incoming calls.
Making sure skydivers have all documents up to date. Assisting in manifest with taking payments for jumps. Manifesting planes.
Liaising with skydivers.
Maintaining detailed records.
Trump International Golf Club – Guest Relation
06/2018 – 08/2018
Ensured guests were properly greeted upon arrival. Actively listen to and resolve complaints.
Managed special requests for customers.
Analyze customer feedback.
Coordinate with event coordinator in organizing meetings and special events.
Rock Bottom Café - Hostess
11/2016 – 05/2018
Welcoming guests and making them comfortable while they wait for their tables.
Informing guests of current promotions.
Answering incoming calls and providing appropriate services. Making reservations and seating the guests accordingly. Tend to special guest needs and requests.
SKILLS
Burble
Microsoft Office
Organization and planning
Attention to detail
Multitasking
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