Mohan Subramanian
Address: *** ****** *****
Youngstown, Ohio 44511
Phone: (330) 397 - 4224
Email: *************@*****.***
EPIC OVERVIEW
SmartForm Build Expertise: 10 years – 5 Implementations
Custom Built EC Ambulatory SmartForm: Social Determinants of Health Assessment w/Text Generation
Custom Built EC Ambulatory SmartForm: Substance Abuse/Addiction Assessment SmartForm w/Text Generation
Custom Built Research Study SmartForm: Orthopedic Surgical Consult Examination SmartForm w/Text Generation
Custom Built 3 ASAP/Research SmartForms: Neuro-Cardiac Arrest SmartForms (Day(s) 1, 2-13, and 14) w/Text Generation
Custom Built ASAP/Research Study SmartForm: Stroke Examination and Admissions SmartForm w/Text Generation
Custom Built ASAP/EC Ambulatory Ambulatory Procedure SmartForms: 10 Procedure SmartForms w/Text Generation
Modified Foundation ASAP/EC Ambulatory Procedure SmartForms: 15 Procedure SmartForms w/Text Generation
Epic ASAP / EC Ambulatory / Healthy Planet Build expertise: 5 years – 3 Implementations
SDOH: Patient-Entered Questionnaires/Flowsheets and Patient-Reported Outcomes
Registry Build: CER Rules, Inclusion and Exclusion Criteria
Registry Build: Decision Support BPAs, Health Maintenance Plans and Topics
Registry Build: Dashboards, Metric Creation (Data Sources: Internal, External, SDE, Risk-Based Scoring)
Care Management: SmartForms, Registries, Dashboards
Patient Stratification: Risk Based Scoring, PRO Questionnaires, Registries
Epic Cadence / MyChart / Welcome Build Expertise: 6 years – 3 Implementations
Patient Encounter Types (PRC): For Cadence/Ambulatory and Cadence/Inpatient Workflows
Department (DEP) and LPR Department Specialties: For Cadence/Ambulatory and Cadence/Inpatient Workflows
MyChart/Welcome Questionnaires: Research Study Patient Recruitment, SDOH, Orthopedic PRO
Registration WorkQues (WQF)
Provider (SER) Record Build: Modified Provider Records, Items 40 and 41 to ensure Provider Schedules were always accurate
Patient Entered Questionnaires & PRO Data Collection Importing Results into HPI/ROS SmartForms
Cogito: Reporting WorkBench, Radar and Tableau Dashboards, SAP Expertise
Dashboards: Clinical/Executive CEO/Revenue Cycle/Web Dashboards/Healthy Planet/Meaningful Use
Tableau Dashboards
System Pulse Setup/Configuration: System Pulse Analytics, Hyperspace Instrumentation, Workflow Tracer
oAlert configuration, Response Time Tracking, Environment Monitors
oBatch file configuration
oRunning Epic System Pulse Reports
SSMS SQL Reports
EpicCare Ambulatory/Meaningful Use/MIPS/MACRA Expertise: 4 years’ experience – 2 Implementations
Value Sets/Terminology Mapping
Quality Metrics
Performance Categories & Scoring
Penalties & Incentives
MIPS Timeline
Data Submission Requirements
EpicCare Ambulatory, Clinical Decision Support
Tools for a variety of clinics and specialty practices: including Oncology, Pediatric Oncology,
Behavioral Health, Kidney/Dialysis Clinics and more
Therapy Plans
Smart Sets
Navigators
Templates
Flowsheets
SmartTexts/Smartforms
EDUCATION: BA Technical Writing/Editing Youngstown State University, 1990
Epic Certifications
E pic Ambulatory 2012, 2014 (NVT), 2015 (NVT), 2017 (NVT)
Epic ASAP 2010, 2012 (MVT), 2014 (NVT), 2015 (NVT), 2017 (NVT)
Clarity Data Model – EpicCare Ambulatory
Honorably Discharged US Army Veteran: Combat Medic/Squad Leader/Active Duty
Epic Consultant/Analyst Experience
SystemOne Consulting: UPMC ISD/Physician Services/Decision Support 5/2019 – 12/2019
Role: Sr. EpicCare Ambulatory/EAP/Decision Support Consultant
Onsite: 100% Jun 1 - Sep 13.
Remote: 100% Sep 16 – End of Project
Sr EpicCare Ambulatory Service Area Merge:
Did extensive Chronicles Searches: Created Import/Export Spreadsheets/Subsets
oFor Service Area Merge Project/Refuel
oBPA’s, Health Maintenance, Metadata Records
Updated BPA’s with: Restriction Section, SmartSets, Order Sets, etc…
Created MyChart Tasks Using Task Editor for Clinical Decision Support: Health Maintenance Plans/Topics
Created MyChart Alerts for Patient Questionnaires
Patient Encounter Types (PRC): For Cadence/Ambulatory and Cadence/Inpatient Decision Support (DS)
Department (DEP) and LPR Department Specialties: For Cadence/Ambulatory and Cadence/Inpatient (DS)
Registration WorkQues (WQF): For Cadence/Ambulatory and Cadence/Inpatient (DS)
Provider (SER) Record Build: Modified Provider Records, Items 40 and 41 to ensure Provider Schedules were always accurate
Assisted UPMC Decision Support Team with Weekly Analysis and Updates of Related Epic Records
Helped Advise Epic Physician Champions on Epic WorkFlows, Clinical Documentation Issues, Reporting Issues
System Pulse Setup/Configuration: System Pulse Analytics, Hyperspace Instrumentation, Workflow Tracer
oAlert configuration, Response Time Tracking, Environment Monitors
oBatch file configuration
oRunning Epic System Pulse Reports
Sr EpicCare Ambulatory Meaningful Use/Quality Measures Analyst
Worked alongside of UPMC’s Quality Measures/MU Lead
Ran extensive Records Searches, Analyzed entire Quality Measures Build
Build SmartData Elements and performed Quality Measures Mapping as needed
Worked on QDC, Quality Data Codes Project: Ensured that the proper MU/Quality Data Codes were ‘dropped’ when UPMC Physicians were meeting MU/Quality Measures Standards
Sr Epic Analyst: EAP and Lab Related Analysis and Build
Helped Lead massive Analysis and Re-Structuring of UPMC EAP Procedure Records
29,000 EAP Records were improperly configured in Epic
UPMC Agreed to implement the Epic Procedures’ Orderable-Performable-Chargeable Paradigm
Clinical Pathology (CP) Beaker-Specific Analysis:
Determine and Meet UPMC Requirements for CP Tests
oBuild Test OVT Records.
oBuild each OVT record to provide settings that are not contained in the procedure record
from the EAP master file.
oDetermine if Multiple tests to be performed on a single specimen (OVS record): Build to spec
oDetermined which records would stay as EAP Charges for Review by Revenue Cycle
oWhich Records would need to be Reconfigured as EAP Orderable
oUPMC Workflow Requirement for Tests and Procedures: Clinician places an order for a Lab
On the back end, ensure the system associates the static procedure (EAP) record
with one or many static test (OVT) records.
Ensure that each OVT master file is specific to Lab Specific (CP) Tests,
Each OVT Record hold lab-specific information like:
which collection containers are allowed for the Test
which section of the lab, the Test should be performed in.
oAnalyze and Build new EAP Orderable Records that would be needed
oBuild any new EAP Master Records needed
Queen Consulting: Cambridge Health Alliance 8/2018 – 3/2019
Role: Sr. Welcome/Healthy Planet/EpicCare Ambulatory Consultant
Remote: 100%
Epic ASAP/EC Ambulatory/Welcome KIOSK/MyChart: Patient Entered Questionnaires (SDOH)
SDOH Questionnaires: Applied at ED and Outpatient Clinics
Override Record to import English Translations of Patient responses into multiple foreign language
Welcome KIOSK Records and Workstation/Tablet Records
Patient Encounter Types (PRC): For Cadence/Ambulatory Workflows
Department (DEP) and LPR Department Specialties: For Cadence/Ambulatory Workflows
Registration WorkQues (WQF): For Cadence/Ambulatory Workflows
Sr Epic ASAP/EC Ambulatory Analyst/ Analyst & Builder
Created Flowsheet Groups/Rows/SmartData Elements and added to Question Records
Mapped Patient Reported Data to output to Navigator FLO Row Records
Created PAF Column for Cadence Staff and added it to DAR
Created End User Acceptance and Application Testing Scripts
Conducted UAT Testing with Business Owners and SME’s
Sr Epic ASAP/EC Ambulatory/Healthy Planet Analyst/ Analysts & Builder
Custom Built SmartForm: Social Determinants of Health Assessment
Custom Built: Text Generation
Worked with Director of Care Management to revamp their entire clinical documentation tools
Completed thorough System Analysis and Assessment and created Build Proposal
Created SmartText for Care Management Adult and Pediatric Assessments
oCreated 200 SmartLists for each SmartText
oCreated and Mapped 200 SDE’s for each
Created SmartForms for Care Management Adult and Pediatric Assessments
oCreated 250 SmartData Elements for each SmartForm
SDE’s will be used for creating Metrics and adding them to Dashboards
Conducted UAT Testing with Business Owners and SME’s
System Pulse Setup/Configuration: System Pulse Analytics, Hyperspace Instrumentation, Workflow Tracer
oAlert configuration, Response Time Tracking, Environment Monitors
oBatch file configuration
oRunning Epic System Pulse Reports
Park Hudson International: Montefiore HealthCare Organization 2/2018 – 5/2018
Role: Sr. Healthy Planet/ASAP/EpicCare Ambulatory & Cogito Solutions Architect
Care Management Office (CMO) Opioid OD/Abuse Task Force
Healthy Planet/ASAP/EpicCare Ambulatory
Registry: Utilizers/with Alcohol Abuse and/or Opioid Abuse Diagnosis Codes
Met with Stakeholders, Business Owners, SME’s:
Complete System Analysis & Created Comprehensive Build Proposal
Built: CER Inclusion Rules/General Properties
Built: Centralized referral to substance abuse treatment programs.
Built: Created Custom Metrics for Registry and MyPanel Metrics for Dashboards
Built: ASAP ED Care Areas, ED Trackboard Views, Worklist driven Patient Flag
Built: Alcohol Abuse and Substance Abuse Registry
oContact-based with Inclusion Criteria
Plan of Care Build: Care Management Office (CMO)
Custom Built SmartForm: Substance Abuse/Addiction Assessment
Custom Built: Text Generation
Built: Referrals for Montefiore Approved Treatment Centers
Created End User Acceptance and Application Testing Scripts
Conducted UAT Testing with Business Owners and SME’s
EpicCare Ambulatory/Welcome KIOSK/MyChart Questionnaires
Built Questionnaire Records for Outpatient Behavioral Health Clinics
Patient Encounter Types (PRC): For Cadence/Ambulatory Workflows
Department (DEP) and LPR Department Specialties: For Cadence/Ambulatory Workflows
Registration WorkQues (WQF): For Cadence/Ambulatory Workflows
Configured CER Inclusion/Exclusion Criteria Records to ID OP Clinics
Blue-Eagle Consulting: Parkland Health and Hospital System 7/2017 – 11/2017
Role: Sr. EpicCare Ambulatory, Cogito and Radar Analyst/Build Consultant
Remote: 100%
2017 Epic Upgrade Nova Notes: Cogito/Clarity/Reporting Workbench/Radar
Analyzed All Cogito Nova Notes for 2017 Epic Upgrade
Implemented Build and System Utility Tasks
Coordinated directly with Epic Cogito TS Staff to Analyze, Modify and Implement Cogito,
Clarity, RW and Radar Build
Categorized Tickets by Affected Teams
Informed All Application Report Leads, Managers, and Directors of 2017 Upgrade Build Tasks
P.O.C. for All Clarity Nova Note issues
Radar Dashboard Analysis/Build: Created and Modified Dashboards, Components, Metrics in TXT and HS
Dashboards Built – Including Components, Resource Records, Metrics,
oExecutive CEO Dashboard/Web Dashboard (EpicCare Link Webserver EXCESSO)
oChronic Pain Management
oRevenue Cycle
oMeaningful Use
oEpicCare Ambulatory/MyChart
oEpicCare Ambulatory/Healthy Planet
Tableau Dashboards: Desktop & Server Based – Data Sources Chronicles and Clarity
Metrics Build: MyPanel and Registry Metrics
oMetric >> CER >> IDN Resource >> IDB Component >> Dashboard
SQL Metrics
External Source/HL7 Metric
Physician Technology Partners: Regional Health System (RHS), Rapid City, SD 1/2017 – 4/2017
Role: Sr. Epic ASAP/EC Ambulatory Analyst/Build Consultant
Onsite: M-Th
Created 25 Procedure Epic ASAP/EC Ambulatory/NoteWriter SmartForms with Auto Charging
Created 25 EAP: Orderable/Performable and Performable/Chargeable Records
oLinked Appropriate PB/HB EAP Charge Records
oCreated/modified CER Rule records to fire appropriate PR/HB EAP Charge Records
Custom Built Procedure SmartForms: 10 Procedure SmartForms
oCustom Built: Text Generation
oCreated over 200 SmartData Elements (as needed)
oCreated multiple/reusable Formlets
oCreated Unique Text Generation records
oLinked SmartForms in EAP Performable/Chargeable Record
Modified Procedure SmartForms: 15 Epic Foundation Procedure SmartForms
oCustom Built: Text Generation
oCreated multiple/reusable Formlets
oCreated Unique Text Generation records
oLinked SmartForms in EAP Performable/Chargeable Record
Created MOD Rule modifiers to allow for more complex charge router logic
Modified Department Profile (LPR) and MD Physician Profile (LPR) to allow NoteWriter for OP Physicians
Worked with Ambulatory Physician Champion and Director of Coding to ensure proper CPT codes were used
Built Procedure-specific NoteWriter SnapShot Reports to ensure Physicians had the timeliest Lab results, etc.…
Built ECI and RWB Reports for Procedures and their Linked charges for billing accuracy
Ensured CDI guidelines were followed to ensure Proc Docs were both clinically accurate and accurate for billing
Created End User Acceptance and Application Testing Scripts
Conducted UAT Testing with Business Owners and SME’s
Geisinger Health System (GHS), Bloomsburg, PA 5/2016 – 1/2017
Huntzinger Management Group
Onsite: M-Th
Role: Sr. EpicCare Ambulatory Analyst/Build Consultant
CAM (Clinic Administered Medications) Preference Lists
Create CAM Preference Lists
Bar Code Administration
MAR setup/modification.
Medications are charged accurately: “00” Modifiers were correctly added, ERX and JCode meds accurate
Reviewed CAM Preference Lists for the Beacon Infusion Centers
oEnsured proper ERX and JCode were used
oEnsured the charges were linked accurately
oBar Code Administration
oDocument in the MAR.
Medication (ERX) Mapping
oMedication National Drug Code Grouper (NDG)
oMedication National Drug Code (NDC)
oMedication (ERX) master files to the medication ID to send in RXG-4.
Experience with EPCS (Electronic Prescribing of Controlled Substances)
Experience with prescription and drug monitoring
Experience with workflows, build and implementation within e-prescribing
Created End User Acceptance and Application Testing Scripts
Conducted UAT Testing with Business Owners and SME’s
Meaningful Use: Worked in unison with Meaningful Use Program Manager
Quality – Derived from PQRS
Advancing Care Information (ACI) – Derived from Meaningful Use measures
Resource Use – Derived from VBPM initiative
Performance Categories & Scoring (CPS)
oQuality, ACI, Clinical Practice Improvement Activities
oData Submission Requirements for Individual or Group of Clinicians
Geisinger is an FQHC – Helped Rev Cycle understand APM Guidelines
MACRA/MU/MIPS Build
Built ICD9, ICD10, SNOMED: EDG, Procedure, Allergens, Immunizations Grouper (VCG) Records
Reference Libraries – Downloaded and linked updated Value Set Authority Codes (VSAC)
Current Ambulatory Departments’ and Clinics’ Medication Preference Lists
Create CAM (Clinic Administered Medications) Preference Lists
Bar Code Administration/Document in the MAR.
Medications are charged accurately: “00” Modifiers were correctly added, ERX and JCode meds accurate
Built ECI and RWB Reports for all MU/MACRA/MIPS
Yale Center for Clinical Investigation, New Haven, Connecticut 4/2015 - 3/2016
Role: Epic Research Applications Analyst 2 / Epic Research Study Business Analyst 2
Designed/Created. Tested & Implemented Entire Epic Build for Multiple High Value Research Studies
Orthopedic Surgical Consult PRO Outcomes Research Study: PRO Questionnaires
EC Ambulatory/Clin Doc
Custom Built Orthopedic Surgical Consult Patient Reported Outcome Questionnaires in Epic
PRO Questionnaires Built in Epic Scoring Domains and Criteria
Promis10 Global Health Short Form Physical and Mental: Raw Scores, T Scores & % (Percentiles)
KOOS - Knee Survey KOOS Scoring: Each individual scoring domain & Total
HOOS - Hip Survey HOOS Scoring: Each individual scoring domain & Total
WORC, WOSI, WOOS & ASES WORC, ASES & Shoulder Activity
Orthopedic Surgical Consult PRO Outcomes Research Study SmartForm
Custom Built Research Study SmartForm: Orthopedic Surgical Consult Examination SmartForm
Custom Built: Text Generation
Imported PRO Answers into Surgical Consult SmartForm and applied Form-Specific Algorithms
Surgical Determination based on SmartForm based Data and Imaging (X-Rays and/or MRI)
The Neuro Cardiac Arrest Hypothermia Therapy Research Study: Three Exam SmartForms
Epic ASAP/EC Ambulatory/Clin Doc
Custom Built Three Research Study SmartForms: Neuro-Cardiac Arrest Exam SmartForms (Day 1, Days 2-13, Day 14)
Custom Built Three: Text Generation
Ready for production and will be used internationally by Study PI, Co-Chair, Dept. of Neurology
Created End User Acceptance and Application Testing Scripts
Conducted UAT Testing with Business Owners and SME’s
Brain Trauma Registry and Research Study: Stroke Examination and Admissions SmartForm
Epic ASAP/EC Ambulatory/Clin Doc
Custom Built Research Study SmartForm: Stroke Examination and Admissions SmartForm
Custom Built: Text Generation
SmartForm used to Examine patients brought to the ED with Stroke Code or Potential Stroke Patient
Some of SmartForm PKIs:
oTime: Stroke Team Called Time: Stroke Team Arrived
oTime: Stroke-Type Diagnosis Made Time: Stroke Treatment Administered
oNIHSS Score Hunt & Hess Classification of Subarachnoid Hemorrhage
oABC/2 Formula for ICH Volume Contraindications for Ischemic Stroke
oGCS Coma Score ICH Score
oABCD2 Score for TIA
Yale New Haven Health System attained the JHACO Certified Stroke Center Accreditation because of the Stroke SmartForm
Clarity/Reporting Workbench: Epic ASAP/EC Ambulatory/Clin Doc
Designed and Created Cogito Clarity and Reporting Workbench Reports:
oOrthopedic Surgical Consult Examination RWB and Clarity Report
oNeuro-Cardiac Arrest Exam (Day 1, Days 2-13, Day 14) RWB and Clarity Report
oStroke Examination and Admissions RWB and Clarity Report
Created Groupers VCG – EDG Groupers for RWB Reports. LRP, LPG, PAF
MS SQL Server 2008 and 2012: SQL Server Management Studio
SAP Business Objects BI Platform: IDT, UDT, Webby Reports
Project Manager: ICD-10 Implementation Outpatient/Inpatient & Specialty Clinics 7/2013 - 7/2014
Akron Children’s Hospital, Akron, Ohio
Onsite M-Th
Epic Build/Revenue Cycle
Coordinated efforts of Professional Billing (PB), Hospital Billing (HB), Cadence teams and end users
Coordinated workflows of clinic business managers and Epic RC team
Coordinated ICD-10 mapping of Top 20 DX ICD-9 billing codes w/clinic business owners/managers
Stage 1 & 2 implementation, IMO and post IMO load, ICD-10 clinical content build
Dual coding build, ICD-10 CDI configuration, ICD-10 UAT, go-live and post go-live updates
Analyzed, scheduled, tracked, and managed, goals, deliverable's and milestones
Chronicles Utilities, ICD-9 to ICD-10 EDG mapping, CMS ICD-10 DX requirements
DX Calculator, EDG Records, DX Codes, Charge Router/Revenue Cycle
ICD-10 Testing
Managed ICD-10 QA and UAT testing including Ambulatory coders, CDI team, MU team and PB/HB Teams
Managed integrated department level ICD-10 testing
Designed, managed and executed ICD-10 integrated application testing
Created End User Acceptance and Application Testing Scripts
Conducted UAT Testing with Business Owners and SME’s
Epic and CMS ICD-10 testing standards and practices were strictly enforced
Team Lead - EpicCare Ambulatory Support & Optimizations 7/2013 – 7/2014
Akron Children’s Hospital, Akron, Ohio
Met with Ambulatory and specialty departments to analyze, design/create, test and implement Epic build
Foundational Build: Service Area, System Definition, LPR Profile, CER Rule Records, etc.…
Managed and Mentored Build Team
Regularly reported to business owners and met deadlines
Pediatric Ambulatory Age & Gender-specific Exam SmartForms
Assisted All PB Teams to ensure Rev. Cycle Integrity
Ambulatory Build: Dept. of Neurology, Adolescent Medicine, Pulmonary Medicine:
Navigators/WE Rules
MyChart & Cadence Questionnaires
SmartForms: HPI, ROS, Exam, Procedure (with auto-charge dropping), Multi-tabbed
SmartTools: SmartLinks, SmartPhrases & SmartSets
Preference Lists: Inpatient, Outpatient, Orders, Procedures, Medications
Snapshot Reports, RWB & Clarity: ICD-9 to ICD-10 Conversion Reports
Epic ASAP Analyst/Instructional Designer 11/2011 – 05/2013
Baltimore, Maryland
Johns Hopkins Health System
Worked with Epic TS Team & SME’s to Analyze/Design/Build ASAP from Inception to Go Live
Analysis/Design/Build:
ED Nurse and ED Physician Navigators
ED Care Areas and Track Board
ED Narrators: Trauma, Code and Sedation
Nurse Flowcharts as needed: FLT and FLO
Chief Complaint Driven: ED HPI SmartForms, ED Order Sets, SmartSets
One Step Medications, Medication Preference Lists
ED Reporting Workbench reports to track Door-to-Doc Time
oED Nurse Managers resource plan
Built and Modified: Master Training Environments (MSTTRN)
oAdult and Pediatric ED environments
Rigorously Tested: MSTTRN to ensure training integrity of ACE environments and training materials
Coordinated w/ED Physician Champion to create unique Test Patients based on ED cases
Created all ED: Lesson Plans, Workbooks, Quick Start Guides, and Tips & Tricks Sheets
Trained, Supported, and Credentialed ASAP Trainers and Super-Users for End-User ASAP classes
Helped coordinate efforts of HL7 Device Integration and Technical Support teams
Created End User Acceptance and Application Testing Scripts
Conducted UAT Testing with Business Owners and SME’s
I.T. MANAGEMENT
Project Lead: Win 7 Upgrade and Application Remediation Team Direct Consulting Associates
Youngstown, Springfield and Lorain Ohio 10/2014 – 3/2015
Lead Consultant for Windows 7 Upgrade and Application Remediation for Mercy Health
Mercy Health Hospitals in Indiana, Ohio, Kentucky
Responsible for ensuring Consultants:
Met Daily Call Metrics: Initiate, Track and Complete Calls
Met Weekly Delivery of Software Update Packages to SUS Team (Software Update Server)
Performed desktop/laptop imaging, installations, adds, changes and asset management for various technologies
Met Weekly data inventory and documentation maintenance Metrics
Reported to VP Relationship Management:
Consultant Application Upgrade Progress
Vendor Issues requiring Mercy Health Management Intervention
Assisted each Regional IT Manager in planning and assigning personnel and resources
Lead (UAT) User Acceptance Testing efforts per Region
Required on more Advanced Clinical Applications
Ensured Upgraded Apps were Win 7 and End User Compliant
Interface with Clinical Analysts in each Region
To locate/create application (.mst) or install files
Verified that documentation was properly updated
oCreated and maintained symbiotic communication with team members
oWork with Vendors to acquire application upgrades, patches and documentation
Director of Corporate IT Applications & Training 07/2008 – 01/2011
Stoneridge Electronics Inc.
Implemented Microsoft Office Communication Server (MOCS) & Applications across 4 Continents
Project Manager: Supervised the application implantation/training of 3000 EUs in 30 days
Project Manager “Train-the-Trainer” Program: Trained and Supervised 210 Global Support Staff
Project Manager: Global Enterprise Desktop Migration from XP to Windows 7 (5,000 PC’s)
Project Manager: Global Enterprise MS Office 2007 – Office 2010 Upgrade (5000 PC’s)
PM Tasks: Project Analysis, Issue identification/Resolution, Documentation provided weekly to C-Level Execs.
Vendor Experience: Prepared Documentation, assisted in contract negotiation, and managed project vendors
Kudos: Saved company over $1.5 million in training costs
Stoneridge was featured in Microsoft Corp. Case Study:
http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?casestudyid=400*******
Department Chair, Computer Networking Applications 08/2006 – 07/2008
Remington College, Cleveland Campus – West
Training Manager: Hired, Mentored, Scheduled Classes for and Evaluated 15 Full Time and Adjunct IT Faculty
Project Manager: Microsoft Server and Desktop OS Implementation for the entire campus
Technical Project Manager: Successfully led efforts to attain elite Microsoft Certified IT Academy status
ACICS Accrediting Project Manager: ALL IT Programs passed ACICS Standards
Vendor Experience: Analyzed, Evaluated and Managed 3rd Party Student Software Vendor Application Contracts
Budget Management: Administered the $500,000 Student Instructional Materials and Equipment Budget
Increased Enrollment Revenue: Microsoft IT Academy generated over $500,000 in revenue during my tenure
Created and Developed 25 Student Network Administration Internships with Cleveland Chamber
Increased graduates’ job placement rate by over 300% during my tenure
Microsoft Certifications
MCDBA Microsoft Certified Database Admin
MCDST Microsoft Certified Desktop Technician
MCSE Microsoft Server NT4.0
MCSE Microsoft Server 2000,
MCSE Microsoft Server 2003
Epic Certifications
Epic Ambulatory 2012, 2014 (NVT), 2015 (NVT), 2017-18 (CEE/NVT)
Epic ASAP 2010, 2012 (MVT), 2014 (NVT), 2015 (NVT), 2017-18 (CEE/NVT)
EpicCare Ambulatory Graduate Program