BRENDA P. SAULS

**** ****** ******

Wilson, North Carolina

252-***-****

Objective:

Seeking a receptionist or office assistant position where I may utilize my experience and skills to help achieve company goals.

Education:

Wilson Technical College, Wilson, NC

Ralph L. Fike Senior High School

301 Harrison Drive

Wilson, NC 27893

Employment:

3/17 – Current B.O. Barnes Elementary School, Wilson, NC

Position: Receptionist

Duties: Greet parents and visitors, answer and transfer calls to staff, take messages and send faxes, distribute flyers and other materials to staff mailboxes, and assist students checking in and out of school.

8/16 – 3/17 Upper Coastal Plain Council of Government, Wilson, NC

Position: Receptionist

Duties: Answer and transfer incoming calls to staff; greet and direct clients.

7/94 – 2003 Sprint, Rocky Mount, NC

Position: Toll and Assistance Operator

Duties: Assist customers with their local and long distance calls by dialing numbers, answering inquiries, and transferring customers to their selected carrier; verified phone lines for trouble, placed emergency 911 calls, and connected customers to other departments within the company for assistance such as repair and the business office.

1/89 – 1992 Standard Computer Systems, Wilson, NC

Position: IBM 4341 Mainframe Computer Operator

Duties: Involved system monitoring and control of IBM 4341 mainframe computer utilizing DOS/VSE, CICS>OWL (ICCF), POWERjec1.DITTO, and ENVIRONI on line user programs which included setting up of computer runs, JCL changes, date cards, control cards, and VSE power maintenance. Duties also involved routing backups/restores/system IPL and VSAM file maintenance, and also reported generations and balances.

1986 – 1/89 National Bank, Atco Avenue, Atco, New Jersey

Position: Computer Operator/Lead Operator

Duties: Included procession G/L entries; clearing cash from FED, ACH, ad MAC tapes and teller’s work, reconciled and processed totals, rejected items via CRT, ran tapes and memo postings, ran any special request or daily reports, audited confirmations and year-end programs, 1099s and end-of-year reports, upgraded system when needed bringing up terminals when they go down. Equipment included Burroughs 1955 computer, B1000 Native Mode System-Burroughs, Line Printer-600 LPM, Modular Power System-CP1004.

BRENDA P. SAULS

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7/84 – 11/84 Blue Cross and Blue Shield of Atlanta

Position: Data Entry Operator

Duties: Input information from insurance claims into computer and placed patient’s names and address changes.

5/85 – 9/85 Branch Bank and Trust Company, 2501 Wooten Blvd., Wilson, NC

Position: Data Entry Operator

Duties: Keyed information into computer, answered inquiry lines, gave information on customer accounts (including checking and savings; business and consumer loans), updated accounts, made deposits, deleted and added stop payments, and cashed checks.

4/83 – 7/83 Chase Manhattan Bank, 1 New York Plaza, New York

Position: CRT Data and Input Operator

Duties: Prepared all items on bank statement by applying reference numbers of entry into the system; microfilmed all statements and log manuals; entered all items, transactions, and all other pertinent date into the CRT terminal; controlled specified periodic checks according to frequency on all assigned accounts to ensure there were no missing statements; prepared necessary documents (i.e. cables, letters, etc.) to request missing statements; performed other duties as assigned. Equipment operated included CRT terminal, 750 Kodak microfilm machine, and adding machine.

11/78 – 11/82 Branch Bank and Trust Company, 223 West Nash Street, Wilson, NC

Position: Proof Operator

Duties: Operated a proof machine, MICR, qualified items with information necessary for positing and clearing. Equipment: NCR 7750 Proof machine.

Summary of Qualifications:

I am people-oriented and I have the ability to handle customer relations in a professional, courteous and tactful manner with satisfactory results.

I have good problem-solving skills with the ability to handle whatever problem arises.

I have knowledge of business operations and procedures.

I’m dedicated to achieving company goals and objectives.

I have good communication skills where I’m able to relate with individuals of all backgrounds and management levels.

I’m willing to learn any new tasks that will help to enhance my job performance as well as personal skills.

Organizations:

Agent-Registered Voters (Wilson County)

Assistant Den Mother – Club Scouts

Parents, Teachers and Other (PTO) – B.O. Barnes School

Reference:

Mr. Daniel Barnes, Principal

B.O. Barnes Elementary School

252-***-****

Contact this candidate