Jennifer Shea

*** ******* ***. #* ********** MA *2124

617-***-**** or adedqg@r.postjobfree.com

Special Skills:

Sandler Sales Training 2007.

Seminar “How to Deal with Difficult People” 2007. (Fred Prior Seminars) Goldmine CRM software and SBT accounting software—both 4 years’ experience. Salesforce Experience:

November 2010-present – Independent Advertising and Marketing Consultant Researching advertising needs for companies and connecting them with the appropriate websites to advertise for the best ROI. Worked the entire sales cycle from finding the companies, assessing their needs and connecting them with the appropriate website to capture their target demographics. Used Facebook, LinkedIn and Jigsaw. January 2009-June 2010, Account Executive, Marathon Staffing Recruited both clients and associates for a variety of positions from warehouse positions to customer service/ telemarketers.

Initial role was focused on working with conferences coming to Boston, at either of the convention centers, and hotels throughout the city, winning 45% of the conferences that came to the city. Primary Account Executive on the development of the Sports and Entertainment Division of Marathon, with the acquirement of Aramark as a client, by adding the client, I increased the sales of the branch by 275%. Maintained relationships with clients as varied as Harpoon, Boston Freight Terminals to East Meets West Catering and the Catered Affair.

2008 January to December 2008—Sales Rep Ahern Communications Through the use of the existing database, local newspapers, networks and trade shows, aggressively pursued new opportunities for headset needs. Using the existing Database reactivated sales with several key accounts such as New Balance in Boston and the Center for Disease Control in Atlanta—sparking over $10,000 in new opportunities. Consistently assessed customer needs, from upgrades from a wired to a wireless headset to finding unique products to fit the needs of customers, such as conference phones that work on digital lines, saving the customer the money and hassle of an analog line.

Promoted the service side of Ahern Communications, hand delivering product, installing product. Assessed call center and small office settings headset and conference phone needs through site visits—dealing with the immediate end user, purchasing agent and managers, an example drove to Perkin Elmer’s Customer Care Center for the cutover of the new VOIP phone system. Responsible from initial contact through close of sale for key new accounts, such as BrownRudnick and EFEducational Tours. Aggressively set pricing, determined terms and determined product need.Consistently visited and recruited new customers expanding the existing customer base by as much as 35% in the second quarter.

February 2004- December 2007— CSR/Internet Sales, Ahern Communications Maintained customer satisfaction handling inquires ranging from need assessment to tracking delivery of product. Promoted customer awareness of new and discontinued product. Streamlined internet order process eliminating time consuming manual steps—becoming far more efficient for both Ahern and the customer. While primarily responsible for the internet orders, maintained several key accounts such as Consumer Value Stores (CVS) and Baltimore Gas & Electric, handling various telecommunication needs. Promoted an email marketing blitz for the holiday season for customers that purchased Music on Hold products with a special Ahern holiday CD.

October 1998-February 2004---Editorial Assistant, Adams Papers, Massachusetts Historical Society Transcribed letters and diaries from the Adams Family Trust, including diary entries from lesser known Adamses. Assisted in grant proposals to the NEH and NEA, from gathering information to proposing schedules. Responded to reference questions from a wide range of sources, including Pulitzer Prize winning authors to third graders. Attended yearly seminars to promote Documentary Editing-- learning new techniques and explaining how things were done at the Adams Papers.

Education: BA in History 1997 Saint Anselm College