Customer Service
Resume:
Kimberly Frame
Simpsonville, SC 29680
*******@*******.***
Looking for more opportunities in order to enhance my skill set. Facilitate communication between clients and office team. Review records, improve consistency, quality and completeness.
Key Strengths:
• Self-driven and motivated to learn new concepts and skills.
• Strong distinction in critical thinking and conflict resolution skills.
• Passionate desire to enrich lives of others while solving problems.
Necessary Skills:
Provide exceptional customer service
Detail oriented, experienced and creative
Team player/Team building
Problem solving skills
Microsoft Office
Accomplishments
•PCT training, CNA, Nursing Division 2009, PMAC 2012
•Greenville Technical College 2008-2009, 2014-2016
•Master Hair Care Barber License 2001-2002
Professional Experience
Medical Assistant and Scribe, 2009-Current
Instride Piedmont Podiatry- Greenville, SC
Reads and abstracts data from patient records, assign diagnosis and procedure codes based on current coding guidelines. Assist physicians with treating and examination process. Maintain all confidential personnel files, licensing and compliance records. Utilize strong assessment skills to determine necessary patient care.
Office Administrator, 2005-2006
Century 21 Bob Capes Realtors- Powdersville, SC
Provide and coordinate administrative and office support. Assistant to Broker, office duties, Sales, records, reports, data sheets, closing, schedules, filing, data entry.
Teller, 2004
Bank of America-Greenville, SC
Teller duties, Customer service and accounts. Deposits and withdrawals, balancing. Sales.
Master Hair Care Barber 2001-Current
Hair design- Easley, SC
Collections and Foreclosure Specialist, 1995-2000
BB&T Mortgage- Greenville, SC
CSR, Insurance, Collection of mortgage payments. Payment plans and legal foreclosure process of delinquent accounts.
Education and Training
Graduated with Diploma 1994, High School, Pickens, SC
Greenville Technical College, 2008-2009, 2014-2016, Greenville, SC
Master Hair Care License 2001-2002, Easley, SC
Contact this candidate