Customer Service Assistant

HEATHER LINNENKOHL

*************@*****.***

Summary

Compassionate Veterinary Assistant and receptionist, focused on providing the best animal care and customer service possible. Brings medical knowledge from coursework in veterinary studies and experience.

Skills

*Effcient multi-tasker *Canine first aid

*Thorough *Respectful

*Strong work ethic *Adaptable

*Responsible and reliable *Charismatic

*Computer literate *Clear-headed under

pressure

Experience

Animal Control 04/2017 to 12/2018

City Of Liberty Police Department Liberty, Tx.

Cared for animals with special medical needs.

Conducted physical exams and other routine health care procedures.

Prioritized animal safety and comfort at all times.

Fed, watered, and maintained cleanliness for up to 20 animals each day.

Released animals to public for adoption.

Observed general shelter population for illness and injury.

Receptionist Humble, Tx

Atascazoo Animal Hospital

Maintained electronic and paper file systems.

Maintained the front desk and reception area in a neat and organized fashion.

Dispersed incoming mail to the correct recipients throughout the office.

Made appointments and placed appointment reminder calls.

Gave medical instructions to pet owners as directed by the Veterinarian.

Front Counter Attendant Pasadena, Tx.

Dairy Queen

Accepted payment from customers and made change as necessary.

Assisted diners in any way needed.

Kept the restaurant clean and maintained neat, orderly product displays.

Animal Care Giver Highlands, Tx.

Darla's Barn And Stables

Developed humane training solutions to address animal behavior problems.

Performed bathing, mucking stalls, grooming, feeding and watering.

Maintained weekly exercising routines.

Repairing tack/tools when necessary.

Education And Training

Certified Veterinary Assisting Program: Veterinary Medicine And Animal Science 2013

Ashworth Community College Atlanta, GA. Graduated with Honors

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