Project Manager
Resume:
Karen M. Ulrich
*******@*******.***
linkedin.com/in/karen-ulrich-5a873521
Summary
Highly experienced, energetic, and solutions-focused professional with diverse background in administrative and customer service positions. Exceptionally organized with track record of success in fast-paced settings, enthusiasm for improving processes, and reputation for saving time, reducing costs, and increasing quality and profit margins. Expert multitasker and excellent interpersonal communicator.
Skills Highlights
Project management Client Account Management
Prioritizing and office coordination Event management and promotion
New Product launch Staff training, support & scheduling
Revenue and Market Expansion Domestic & International Travel Arrangements
Workflow coordination Data entry & reporting
Quickbooks AP/AR MS Office Suite (word, excel, outlook)
Core Accomplishments
Superior multi-tasker with strong analytical, problem solving, and decision-making skills. Formulate creative business solutions to achieve superior customer satisfaction while improving profit margins.
Professional Experience
Queensland Marketing, Lake Orion, Michigan Dec. 2008 – present
Office Administrator, Project Manager: Roles and responsibilities
Coordinate and manage multiple projects with simultaneous deadlines. Define project scope, prepare status reports, create project schedules and assignments, create management presentations using Excel and PowerPoint, direct meetings; project management from concept to successful delivery to customer.
Using cost calibrations, prepared awesome proposals and quotes, leading to many product line expansions and new revenue streams with high profit margins
Formulate creative business solutions to achieve superior customer satisfaction.
Order entry and order processing.
Managed national automotive aftermarket special markets.
Created new project proposals using cost calculation models to meet targeted profit margins, and acquired high profit margin new business, exceeding sales targets 9 consecutive years.
Helped clients meet their goals with use of effective advertising programs, and collateral materials
Featured presenter for many marketing presentations to small business.
Developed consistent brand marketing and image for small, medium and large companies and non-profit associations.
Domestic & International travel arrangements. Event planning, for wide variety of trade shows and expos spanning from tabletop shows to large 40’x40’ multi-day, international automotive industry expos.
Karen M. Ulrich
*******@*******.***
continued – Page Two
Meguiar’s, Irvine, CA Jan 1996 – December 2008
Automotive OE Private Label Project Manager
Created industry first General Motors/Meguiar’s co-branded Automotive Aftermarket Vehicle Care Program.
Created and implemented the successful national launch of the co-branded Vehicle Care Product Line for Automotive OE.
Effectively used facility resources and effective use of personnel to implement packaging and manufacturing plant change while maintaining on time deliveries for current order fulfillment with higher profit margin.
Developed and implemented the ongoing multi-media marketing and training program for new product line including web-based training, print, video, manuals and hands-on training.
Domestic & international travel arrangements.
Procured OEM Technical Service Bulletins and paint company endorsements leading too increased sales..
Managed and created work plan for off site teams
Using cost calculations to prepare contract winning proposals.
Dominion Sure Seal, Lake Orion, Michigan Jan. 1990 – Jan. 1996
Automotive OE and Aftermarket Project Manager: roles and responsibilities
Created and launched private label programs for the Automotive Aftermarket and Specialty markets. Coordinated the product launch and ongoing marketing with multiple off site teams.
Developed repair solutions for the Automotive OE Service and Collision Repair industry.
Procured OEM Technical Repair Bulletins and recommendations leading to increased sales and top shelf industry recognition.
Procured Automotive OE private branded product line extensions leading to new revenue streams.
Speaker at National Auto Collision Exposition, ICAR, and other automotive industry training events.
Awarded the Top North American Sales Performer 1994.
Exceeded annual sales targets for 7 consecutive years.
Ability to multi-task and effectively prioritize in a constantly changing fast-paced environment.
Karen M. Ulrich
*******@*******.***
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ChemTec, Dearborn, Michigan Jan 1988- Jan 1990
Key Account Executive
Managed and increased sales of multi-million dollar automotive aftermarket private branded chemical program.
Managed and coordinated the ongoing marketing and training of national private branded programs.
Using cost calibrations, prepared awesome proposals and quotes leading to new contracts.
Prepared management presentations, status reports, project schedules and resolved customer service issues resulting in high customer satisfaction.
Bilstein Corporation of America, Dearborn, Michigan Mar 1986 – Jan 1988
Regional Manager promoted to Key Account Manager
Managed ongoing marketing of the multi-million dollar automotive aftermarket private branded chemical program.
Implemented the national introduction campaign to 8000 new car dealerships.
Managed the Automotive OE and Aftermarket Private Branded programs.
Trained National Sales Team on new products.
Trained distributors on new products, sales, and marketing.
Managed Midwest sales team resulting in year over year sales increases.
Managed the ongoing marketing and training of private branded programs.
Education
Central Michigan University, Mt. Pleasant, Michigan
Bachelors of Science Business Administration Management major, Economics Minor Enrolled Aug. 1982 – graduated May 1984, Cum Laude.
Macomb Community College, Warren, Michigan
Enrolled Sept 1979 – May 1982, and Sept 1984 – graduated Dec 1984; Cum Laude;
Associate of General Studies, Associate of Arts; Associate of Applied Science
Volunteer Organizations
Leadership Oakland, Cornerstone Program Class XXIII, Graduated 2014
Orion Area Chamber of Commerce Board of Directors 2008-2015
Alliance of Coalitions for Healthy Communities(ACHC) Board of Directors 2015-present.
Kensington Church, Orion Women’s Insights Communication Leader 2017-present
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