Manager Project

SHAO-CHI (VICKY) HSU

929-***-**** ******@*******.*** www.linkedin.com/in/shao-chi-h-a7a37a115

EDUCATION

****-**** ******* **********, ******* SCHOOL OF BUSINESS New York, NY MBA, Information System and Marketing Concentration, STEM

• Related Courses: System Analysis and Design (SDLC), Information Technology and Analytics, Analytics for Manager, Data-Driven Marketing

• England Consulting Project (Software): built marketing proposals by assessing chemical and energy industry trend and searching potential target companies, and managed project for client – MarkLogic

• Argentina Consulting Project (NGO): improved accounting quality control and employee cohesion by establishing SOP and reimbursement methodology

• Membership: VP Events Planning, Fordham Women in Business (FWiB) 2012-2016 TAMKANG UNIVERSITY New Taipei City, Taiwan BA, Business Administration in International Business EXPERIENCE

01/2020-Present Tesla Fremont, CA

Global electrical vehicle and clean energy company, accelerating the world’s transition to sustainable energy Demand Generation Program Manager Intern, Residential Energy Product

• Established positioning and expansion strategy and assessed North American residential energy product landscape, allowing company to prioritize entrance plan and increase sales order by 7% QoQ

• Strategized and executed on sales funnel optimization by analyzing channels data backlog and customers’ portfolio (NPS, Customer Sentiment Analysis), fostering product workload efficiency and raising 3% customer retention rate

• Advanced system optimization schemes and customer journey map for EMEA/APEC customers, enhancing 13% of system performance

• Analyzed paid channel data (Engagement Rate, Google AdWords) and conducted competitive analysis, resulting in new media strategy and timeline

• Conducted quantitative analysis (Aging Roof Database) and extracting takeaways for solar products, generating +8% product demand

05/2019-08/2019 TuSimple Tucson, AZ

Global self-driving truck company, implementing high technology solutions for automate long-haul trucking Project Manager Intern, Sensor Calibration

• Deployed software and hardware reinforcement from codes delivered to final product (RT50 Bring-up), leading to a 5% increase in infrastructure and production improvement

• Applied configuration management to sensor software and hardware design changes, increasing 30% in decision making efficiency and 20% in resource control

• Managed product risks and analyzed root cause for sensors failure, reducing defective rate by 12% MOM

• Established new process pipeline in calibration team by employing JIRA (scrum board) and Confluence page, gaining 35% increase in overall project performance

• Measured project performance by using tracking tools (KPI, OKR), boosting a 15% increase in tasks achievements

06/2015-07/2018 Chant Sincere Metal New Taipei City, Taiwan Specialized in luxury apartments interior design, metal structure design, installation of semi-processing products Assistant Project Manager

• Led $2M governmental infrastructure project and offered quotations and pricing strategy, leading to a 13% decrease in purchasing costs

• Restructured project performance by utilizing online tools to tracked raw material production schedules, resulting in a 7% decrease in material costs

• Ensured accuracy of financial records by sorting out different clients and suppliers’ financial statements, making 22% of accounts receivable on-time

• Coordinated among suppliers, factories, and clients to meet project requirements, budgetary objectives and expected deadlines

• Examined quotation and forecasted project budget based on industry experiences and current market price fluctuation

SKILLS

• Computer Skill: SQL, Python, Tableau, SPSS, VBA, JIRA, Confluence, Salesforce, Wrike

• Language: Mandarin/Traditional Chinese(native), English(fluent)

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