IVY KLARICE B. BATULAYAN
Contact no.: 054*******
Email Address: ***********@*****.***
OBJECTIVE;
Seeking a challenging position in a fast paced and dynamic organization, which offers professional growth based on performance and where I can fullly utilize my abilities developed through education.
PROFESSIONAL EXPIRIENCE;
ARABIAN FOOD SUPPLIES
FOOD SERVER, HOSTESS at FUDDRUCKERS
UNITED ARAB EMIRATES
MARCH 31 2017-Present
Duties and Responsibilities
Offer suggestions by suggestive selling and upselling techniques (daily specials, cocktails, appetizers, entrees, desserts, and after dinner beverages)
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Write patron’s food orders on order slips, memorize orders, or enter into computers for transmittal to kitchen staff.
Serve food and beverages to patrons, and prepare or serve specialty dishes at tables as requied.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Clean tables or counters after patrons have finished dining.
Prepare hot, cold, and mixed drinks for patrons.
Roll silverwares, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Inform customers of daily specials.
Stock service areas with supplies.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
Perform cleaning duties, such as sweeping and mopping floors, tidying up server station, taking out trash, or checking and cleaning bathroom.
Escort customers to their tables.
Garnish and decorate dishes in preparation for serving.
Fill salt, pepper, sugar, cream, condiments.
Provide guest with information about local areas, including giving directions.
Assist host or hostess by answering phones to take reservation or to-go orders, and by greeting, seating, and thanking guest.
Clean tables or counters after patrons have finished dining,
Warm friendly greeting.
Work as a team.
Giving a Proper training for new staff based on standard operation procedure.
Conducting some training or refreshment for the staff
Controller, Inspector
Chun Chiang Enterprises Services
November 2013 to February 2014
-Inspect, test and sample materials or assembles parts or products for defects and deviations from specifications. Observe and monitor production operation and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments.
Sales Demo
SM Olongapo City Men’s Shoes Department
May 11, 2014 to June 30, 2014
-Greet customers and ascertain what each customer wants or needs.
-Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationship with clients by providing support, information, and guidance researching and recommending profit and service improvements.
-Duties and responsibilities as a sales demo, include meeting sales goals, creating business relationship, being persistent under pressure and maintaining a keen awareness of the customer’s need. A successful salesperson uses her people skill and self confidence to make and meet her sales goals.
Sales Demo OIC/APPAREL
SM Olongapo City Boy’s Teens Wear Department
July 17, 2014 to May 31, 2015
-Responsible for attracting new customers and helping the company reach revenue targets. Typical activities listed in a sales promoter
-Resume are making product presentations, approaching potential customers, answering to questions, and understanding customer needs and worries.
Accounting Clerk
AFAJI BUILDERS
May 2015 to Feb. 2016
-They maintain financial reports, records and general ledgers; prepare and analyze budgets; and perform general bookkeeping.
-Also responsible for billing activities. Such as accounts payable and accounts receivable.
-Solid communication skills, with proficiency in speaking and writing. Computer literacy, as accounting clerks are responsible for keying information into various computers and software programs.
-Strong people skills a polite and professional demeanor when working with other companies, as well as customers.
Administrative Aide IV
Municipal Treasurer’s Office
Municipality of Hermosa Bataan
July 1, 2016 to March 29, 2017
-Commonly performed by administrative aides include word processing, printing and collating documents, scheduling appointments, performing, light bookkeeping, coordinating with other departments, and completing any other assigned tasks.
-Some administrative aides may supervise lower-level office staff as well.
-Under immediate supervision, performs highly skilled and responsible clerical works; assigns, reviews and supervises the work of a clerical unit doing filling, typing or simple recording and posting;
-Perform other duties that may be assigned from time to time.
PERSONAL DETAILS:
Age : 25 years old
Date of Birth : August 13, 1993
Place of Birth : Hermosa, Bataan
Civil Status : Single
Gender : Female
Citizenship : Filipino
Height : 5’6”
Weight : 120 lbs.
Religion : Roman Catholic
Language of Dialect : English, Tagalog
Father’s Name : Sanvie A. Batulayan
Occupation : Retired Postman
Mother’s Name : Carina B. Batulayan
Occupation : Self Employed
SKILLS:
Good Listening and Communication Skill
Service Oriented ; can work with less Supervision
Self-Motivated, Hard Working and Fast learner
Multitasking Skill
EDUCATIONAL BACKGROUND
Tertiary Level : Bataan Peninsula State University (Dinalupihan Campus)
Bachelor of Elementary Education
Undergraduate
Secondary Level : Saint Peter of Verona Academy
Hermosa, Bataan
Primary Level : Hermosa Elementary School
Hermosa, Bataan
CHARACTER REFERENCES
Hon. Rex Jorge
San Pedro Hermosa, Bataan
Engr. Miguel Bañaga Jr.
Owner, 848 Construction Supply
Tennessee Street Green Park Village Pasig City
.
I hereby certify that the facts written here are true and correct to the best of my knowledge and belief.
Ivy Klarice B. Batulayan