Customer Service Office

IRISH M. ASTROLOGO

H: Building **** Road **** Block 111 Al Hidd Kingdom of Bahrain

C: Mobile #/(Whatsapp): +973********, Email Add: ************@*****.***

Summary

Self-motivated person offering a strong work ethic and determination to complete tasks in a timely manner and dedicated to developing policies and procedures applicable to modern-day trading, aligning reality with regulation.

Details

Date of Birth: March 1, 1990

Nationality: Filipino

Gender: Female

Marital Status: Single

Highlights

Self-sufficient

Energetic work attitude

Flexible

Advanced mathematical aptitude

Ms Office proficiency

Friendly and cheerful

Accomplishments

Financial Reporting

Met sales Target

Accurately compiled financial analysis data reports and forecasting documents for generating company.

Parent Communication

Helped more than 50 students reach their IEP goals.

Experience

March 2016 to June 4, 2020

BRAND AMBASSADOR

Bahrain Duty Free

Lancome under Loreal de Luxe

ITF (Trusardi, Min New York, Lorenzo Villoresi)

Amouage

Assisting shoppers to find the goods and products they are looking for.

Being responsible for processing cash and card payments.

Responsible dealing with customer complaints.

Working within established guidelines, particularly with brands.

Receiving and storing the delivery of large amounts of stock

Keeping up to date with special promotions and putting up displays.

August 2013 to February 2016

TREASURY ASSISTANT

SM MART Inc. – Quezon City, Metro Manila Philippines

Assists in the performance of disbursement functions.

Responsible for providing in the performance of treasury functions relative to collection/gift cheque and Head Office requirements

February 2012 to August 2013

ADMINISTRATIVE MANAGER

IMA Consultancy Services – Sta.Cruz Manila, Metro Manila Philippines

Plan, coordinate and manage all administrative procedure and systems

Allocate responsibilities and office space

Provide coaching and guidance to ensure maximum efficiency

Ensure the smooth and adequate flow of information within the company

Manage schedules and deadlines

Purchase new material as needed

Monitor costs and expenses to assist in budget preparation

Oversee facilities other office activities

Adhere to policies and regulations

Keep abreast with all organization changes and business developments

November 2010 to February 2012

MATH INSTRUCTOR

Kumon Learning Center Inc – Sampaloc Manila, Metro Manila Philippines

Instruct children of all ages and who will assist the Instructor in running the Kumon Math and Reading program.

Help students of different levels develop academic skills.

October 2010 (3 weeks On the Job Training)

New Account Clerk

Development Bank of the Philippines – Manila, Philippines

Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.

Compile information about new accounts, enter account information into computers, and file related forms or other documents.

Refer customers to appropriate bank personnel in order to meet their financial needs.

December 2008 to February 2009

SERVICE CREW

KFC – Caloocan, Meto Manila, Philippines

Serving the customer to give them satisfaction in my service.

Educational Background

Tertiary Polytechnic University of the Philippines 2006 - 2010

Sta. Mesa, Manila

Bachelor of Science in Mathematics

Secondary Caloocan High School 2002 – 2006

Caloocan City

Primary Kaunlaran Elementary School 1996 – 2002

Caloocan City

Certification

* IELTS (TRF NUMBER: 19BH004506ASTI001G)

* Professional & Personal Development Workshop

* Induction In Customer Service and Retail Selling

* Effective Strategies for Dealing with Difficult Situations Workshop

I hereby certify that the statements above are true and correct.

IRISH M.ASTROLOGO

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