Executive Assistant Employee Relations
Resume:
N A R C I S A D E L G A D O ( A L O N Z O )
** ****** ******, ******* **. 06460
*************@*****.***
Executive Assistant with substantial financial services experience with emphasis on administration, operations, and business development specializing in the areas of equity research, compliance and investor relations. Recognized for supporting investment managers, capital markets, fixed income and investment banking teams with end- result in mind, a clear understanding of objectives and how they will be achieved while adhering to compliance, regulatory and client services initiatives. Implements client service commitment to consistently support client service team and external constituents. Effective managing expectations as a strategic thinker, who understands how to nurture relationships with clients ensuring smooth operations throughout the various departments, and skilled in a broad range of technology and communications platforms. Waldorf Trade Risk LLC. Stamford CT 2018- Current
Executive Assistant/Office Manager to founding partner and CEO Administrative Support
• Complete administrative tasks for the CEO, and Business Development team (Calendar & expense reports)
• Arrange travel plans, itineraries, and agendas and compiling documents for meetings and conferences.
• Research, prioritize, and follow-up on incoming issues and concerns addressed to the CEO, including those of confidential nature.
• Provide a bridge for smooth communication between the office and clients (voicemail, email) dissemination action items accordingly.
• Liaise between the CEO and other staff members, senior management and outside contacts.
• Prioritizes CEO daily workload. Organize workflow with direct reports to ensure efficient/timely completion of assignments and follow up.
• Manage day to day operations including travel, calendar, meetings, itineraries, agendas and compile documents for meetings.
• Manage and prepare expense reports; review direct report T&E for reimbursement.
• Organize and maintain online documents, files, records and shared drives
• Partner proactively with executives to keep them informed of upcoming commitments and responsibilities, following up as appropriate
Treasury Operations
• Manage departmental finances (payroll, monthly cash-flow, cash advances, budget, contract creation, travel reimbursements, broker fee analysis, deposits, ach and wire payments)
• Budget reporting: monitor, track, A/R, A/P, vendor relations and budget reconciliation Office Management
• Ensure all wires, insurance renewals and payments and charge appropriate departments
• Coordinate office facilities including space, furniture, equipment, building and telephone system maintenance
• Ensure distribution of all communications and/or materials, understanding and observing degree of confidentiality.
• Maintain online documents, CRM, filing systems, shared drives and purchase office supplies. Academy Securities, New York, NY 8/2010- 12/2017
Executive Assistant to COO, and Business Development
• Provided executive support to Equity Capital Markets, CCO, and Board of Directors
• Managed multiple calendars, scheduling of meetings and calls (internal/external),
• Understand dependencies between meetings, advise executives on time commitments,
• Managed relationship and communication with IT company, ensured all technology was updated and working properly (computers, phones, devices, printers, routers).
• Ensured Equity Capital Markets, CCO and Board of Director were prepared for meetings with all required materials, and documents are distributed ahead of meetings and calls to all participants
• Travel logistics and coordination - organized frequent travel including airfare, hotels, ground transportation and car services. Connect with relevant travel agencies, and compile materials for travel related meetings.
• Expenses – accurate processed and timely submitted expenses
• Prepared reports, presentations, excel spreadsheets and other tracking reports
• Assisted with research using various resources, client events, and board of director conferences
• Maintained and updated CRM (High-Rise) for contacts, tasks, meeting notes and reports to support business development team.
Treasury & HR Operations
• Slashed payroll/benefits administration costs 20% by negotiating pricing and fees ensuring enhanced services.
• Reconciled budgets, commission payouts, facilitated annual audits and SEC exams
• HR: Employee relations, Comp, benefits, admin management, talent acquisition
• Assisted with new hire and onboarding material for all departments
• Provided flexible support during key times of the year. Raymond, James, & Associates, New Haven, CT. 7/2008- 8/2010 Sales Assistant to Investment Adviser
• Executed policies and procedures, managed administrative status on risk monitoring.
• Participated in project initiatives to enhance existing workflows and procedures to reduce operational risk and compliance.
• Assured clients are provided with consistent, high quality client service relative to new accounts, checks, transfers, ACH, reporting, conferences or any needs as directed by financial advisor.
• Established new client accounts by required documentation.
• Collaborated with audits, travel and expense reports, sales reports and CRM of wealth management practice Hedged Alternatives, Greenwich, CT 8/2005-3/2008
Assistant to Investor Relations
• Ensured completion of all internal deliverables prior to account / fund launches via a proprietary workflow management tool utilized to streamline the overall process
• Sustained communication with alternative investment team with business pipeline update and pending account launches to all levels of the firm including Legal, Compliance, Finance, Tax, Mailer Desk, and IT
• Served as point of contact for client advisors and investors for alternative investments related inquiries
• Upheld CRM (Proprietary) of prospects for investor relations team, complete RFP and RFI
• Corroborated high-level contacts of confidential nature applying knowledge of corporate operations and procedures
• Edited PowerPoint presentations for Investor Relations team obtaining appropriate information from various sources as needed.
• Fulfilled requests and completed documentation related to subscriptions, redemptions, capital calls, transfers, and distributions.
• Established successful coordination and distribution client communications pertaining to investment summaries
• Actively managed IR database and all investor information and documents. EDUCATION: FORDHAM UNIVERSITY
BS Finance, Bronx, New York
SKILLS: AML, KYC, Microsoft Office Suite: Excel, Word, PowerPoint, Outlook, FactSet, Bloomberg, High-rise CRM software, Salesforce, Concur, and fluent in Spanish
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