Sales, Administrative Assistant, Communications

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ERICA VILKUS

**** ********* **, ****** ****, FL 34606 347-***-**** **********@*****.***

EDUCATION

University of South Florida, St. Petersburg, FL May 2020 Bachelor of Arts in Mass Communications GPA: 3.6 Relevant Coursework:

● Writing for Mass Media

● Communication Ethics

● Communication Law

● Culture and Entertainment Writing

● Topics in Food Communication: Podcasting

● Neighborhood News Bureau

Pasco-Hernando State College, Spring Hill, FL December 2017 Associates in Arts GPA: 3.9

Relevant Coursework:

● Public Speaking

● Introduction to Education

● Diversity for Educators

● Introduction to Sociology

● Micro Computer Application

RELEVANT EXPERIENCE

JCPenney, Spring Hill, FL October 2015 - Present Through consistent goal success, chosen for promotion and transfer to Sephora beauty counter. Now assisting the team in exceeding daily sales goals by 10% on average. Develop a repeat customer portfolio through makeovers and loyalty programming. Celebrate workplace diversity through hiring initiatives on the sales floor. Beauty Advisor - Sephora

● Working with clients to find solutions in skincare, cosmetics, and hair care.

● Contribute to an environment focused on educating clients, client retention, and loyalty.

● Keeping up-to-date on the latest products and trends in the cosmetic industry. Sales Associate - Men’s Department

● Communicate with clients to help them find exactly what they need in store or online.

● Maintained knowledge of sales, promotions, payment, exchanges, and security policies. First Baptist Church of Spring Hill, Spring Hill, Florida May 2013 - August 2015 Food Pantry Front Secretary

By maintaining an organized and active front-desk I was able to welcome community members in need to our organization. Provided a compassionate and warm experience to clients which helped expand our outreach. SKILLS

● Proficient in Adobe InDesign and Audition

● Working knowledge of Adobe Photoshop

● Proficient in using AP Style

● Proficient in Microsoft Excel and PowerPoint

● Advanced knowledge of Microsoft Word

● Working knowledge of Skype and Zoom

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