Employee Relations Medical
Resume:
Christy Eads, MA, SHRM-CP
Employee/Labor Relations – HR Business Partner
**** ********** **** **** #****
Orange Park, FL 32065
***********@*****.***
EMPLOYEE & LABOR RELATIONS COSULTANT
Strategically focused HR professional, with a significant Employee/Labor Relations and Management Development background in a healthcare setting. Works well in high pressure environments with a demonstrated ability to influence, collaborate, and foster strong business partnerships/relationships at all levels of the organizations. Exceptional professionalism with a strong militant attention to detail.
KEYSKILLS
EDUCATION
Investigation
Coaching and Consultation
Management Development
Strategic Partnerships
Project Management
Employee Engagement
Performance Management
Policy Interpretation
Title VII Compliance
Leadership Development
Terminations
Progressive Discipline
Change Management
Union Negation
Job Descriptions
Exit Interviews
Conflict Resolution
Microsoft Office
Dual Masters of Art in Human Resource Development and Management & Leadership
Webster University, Magna Cum Laude (3.9)
Society of Human Resources Management Certified Professional SHRM-CP
Project Management Professional (PMP) Certificate
Webster University
Bachelor of Science in Health Care Management
Southern Illinois University
Certified, Green Belt, Lean Six Sigma
Medical Support Command, Jacksonville, FL
Master Training Specialist
U.S. Navy, Bureau of Medicine & Surgery
Certified Advocate, Sexual Assault Prevention Response.
Petty Officer Leadership Course – U.S. Navy Center for Professional Development
Medical Regulating Certification – Surface Warfare Medicine Institute
PROFICIENCY IN
PROFESSIONAL DEVELOPMENT
Electronic Medical Records
EEOC
FMLA
ADA
DOL
USERRA
Union Activity
NLRB
Founder and Chair – Hospital Clinical Coordinators Consortium (HC3), Jacksonville FL
SHRM International and Jacksonville Member
Attended Association for Talent & Development International Conference 2015 & 2016
Train the Trainer Workshop - Fred Pryor Seminars
Designing Educational Programs -Naval School of Health Science
Facilitating the Quality Improvement Process – Navy Medicine Center or Organizational Development
Methods & Tools for Process Improvement – Naval medical Education & Training Command
Christy Eads, MA, SHRM-CP
EXPERIENCE
UF HEALTH, Jacksonville, FL
Human Resources, Employee/Labor Relations Specialist. July 2017- Present
Conducts investigations into employment related complaints including, discrimination and harassment issues, formulates recommendations, and implements disciplinary action using the Just Culture Algorithm.
Handle high profile investigations resulting in corrective action and termination regarding drug diversion, internal theft, and sexual misconduct.
Expert counsel for both management and employees regarding labor relations and adherence to policies and organizational practices.
Represents the organization in Union Grievances, Arbitrations, EEOC charges, Unfair Labor Practices, Harassment Claims, Unemployment, Reduction in Force process and FMLA and ADA cases.
Provides consultation and daily coaching to leadership across the organization on complex HR policy interpretation, Employee Relations investigations and legal issues.
Conducts Employee Relations Workshop as part of Leadership Onboarding. Familiarizes leadership with progressive discipline, grievance process, Collective Bargaining Agreement, Union Employees and policies.
Ongoing collaboration with internal and external legal counsel regarding employment practices.
Provides ongoing education to management and senior leaders through courses offered through HR Matters, Employment Law Series, and Confident Manager Series provided throughout the year.
UF HEALTH, Jacksonville, FL 2013 to 2017
Educator II, Training and Development
Educator Training & Development. Design and deliver training for Nursing Services employees and students to include but not limited to new staff orientation, regulatory, and professional development. Manage all campus Nursing Student Clinicals that encompasses compliance requirements, scheduling, and special rotations. Liaison with over 46 affiliated Nursing Academic Partners. Processed approximately 28k clinical rotations that generated over 1.1M of clinical hour experience for Jacksonville Nursing students.
Founded the community “Hospital Clinical Coordinators Consortium” (HC3) that consists of Student Clinical Coordinators from all eight of the major medical facilities in Northeast Florida. The purpose of this consortium is to adopt best and uniform practices as it relates to student clinical placement and academic considerations.
Introduced new web-based compliance system that was adopted by HC3 and every Nursing and Allied Health academic establishment in Northeast Florida.
HERITAGE INSTITUTE, Jacksonville, FL (Instructor) 2012-2013
Instructor for Hospital and Health Services Management, Business and Medical Assistant programs. Enhanced future health care providers by preparing students with the basic tools, support and knowledge to start a successful career in the allied health professions.
Christy Eads, MA, SHRM-CP
EXPERIENCE
UNITED STATES NAVY, (Hospital Corpsman, First Class Petty Officer/E6) Career Highlights 1994 to 2012
Naval Hospital Jacksonville, FL: 2010-2012
Managed over 120 Nursing Services personnel in 2011 as Leading Petty Officer. Facilitated rigorous Hospital Corpsman University (HMU) orientations that provided 267 qualified and knowledgeable graduates. Due to the tremendous success of the program it was showcased by “Navy Medicine” Journal and adopted at all Naval Medical Facilities worldwide. Maximized Nursing staff usage with cross training program.
Supervisor of duty crew for a 5 ward, multi clinic Naval Hospital. Ultimately responsible for all security, medical and disaster emergencies and all after hour day-to-day operations in absence of top management.
Trainer for 150 personnel on new department of defense EEO policy revision that included Sexual Orientation.
USNS Comfort, Baltimore, MD: 2008-2010
Demonstrated exceptional leadership as Site Leader for Medical Clinics ashore in 7 under privileged South American countries. Oversaw 120 medical personnel and the coordination of assets and logistics resulting in the triage of 65,000 patients and the performance of 280,000 surgical and health service medical encounters.
In 2010, expertly managed 250 medical staff in converting and activating 8 inpatient units and 4 intensive care units within 72 hours in support of disaster relief efforts during UNIFIED RESPONSE HAITI. Responsible for $4.8M of equipment and the procurement of $10M specialty care items in support of over 1,000 patients.
As President of the Diversity Council, and Morale and Welfare (MWR), spearheaded the creation of a $90K fitness center gaining fitness and exercise opportunities for 2,000+ personnel and held four multicultural events and observances.
Naval Branch Health Clinic, Manama, Bahrain: 2007-2008
As Worldwide Coordinator handled communication with ALL military medical and logistical facilities that resulted in the optimal movement of 400+ patients to the next echelon of care. Developed a patient tracking data base that facilitated a smooth return of more than 50% of patients back to duty on over 300 Naval Ships in the Middle East area of operations.
Naval Hospital Corps School, Great Lakes, IL: 2004-2007
Created, designed, and developed the Cooperative Learning Center that provided academic remediation and expanded learning skills utilized by 22,100 students. Overhauled the academic review process with a cost savings of $900K. As Master Training Specialist (MTS) assisted 18 other Instructors in obtaining their MTS certification. As the Lead Sexual Assault Prevention Response (SPHR) advocate, conducted command wide awareness training and events on Sexual Assault and Harassment awareness and prevention.
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