IT Global Infrastructure Operations

IT Management, Systems Administration, Operations, Networking, Technical Support

Skilled in the design, development, and delivery of effective solutions, analytical requirement studies, systems administration, customer training and support. Remains a self-motivated and experienced resource for Information Technology organizations, continuously self-educating on new technologies and methodologies.

Professional Experience

Halliburton Houston, Texas August 2014May 2020

IT Lead / Senior Systems Administrator Global Infrastructure Operations for servers, storage, virtualization and cloud initiatives, environments and platforms.

Led a team of 8 plus vendor supplied contractors on a variety of platforms and environments

Designed and implement Enterprise virtual solutions keeping a high level of customer satisfaction in various platforms including public/private cloud, VMware, Linux, and MS Windows Servers.

Administered rapid deployment environments with VMware’s vCloud Director VRA, VDI and recently VIO.

Technical lead for several enterprise level projects involving internal customers and vendors.

Provide managed services and third level support for the servers, storage and global virtual infrastructure, while continuously mentoring second level and first level personnel.

Texas Data Solutions Houston, Texas April 2012May 2014

Principal Consultant Managed Service Provider delivering in-house IT department experience for small/mid-size companies. Designed, delivered and supported solutions in Windows servers and desktops, VMware virtualization, networking, local and cloud storage, e-mail/messaging, and diverse applications.

Design, implement, and support MS Windows Servers physical and virtual on VMware ESXi platform.

Provide 24/7 on-call support for all clients, as well as disaster recovery solutions.

JC2 Technologies Houston, Texas December 2012June 2013

Information Technology Contractor Sub-contracted to Sysco Foods to provide Workplace Productivity Tools support for their corporate and operating companies’ locations.

n Provided direct end user support local and remote on desktop/laptop/application related issues.

n Performed Desktop/Laptop deployments with SCCM.

n Provided other support areas, VMware and iSeries, with expert knowledge for the resolution of systems issues.

BMC Software Houston, Texas March 1996March 2011

Senior Platform Systems Administrator as the primary resource for VMware, Linux, UNIX, iSeries, Windows servers and multiple other OS’s administration, delivered hardware and software projects. Provided support for the global virtual infrastructure, 20+ iSeries, 30+ VMS systems, HPUX, Sun Solaris, diverse storage, and other multiple platforms. As a member of the R&D Support team responsible for delivering solutions on multiple platforms to the R&D community.

n Provided consulting services to the R&D organization in determining needs and effective solutions for their product research and development.

n Delivered solutions to the R&D organization worldwide keeping a high level of customer satisfaction in various platforms including VMWare, Linux, MS Windows Servers, iSeries, VMS, AIX, iSCSI/Fibre/NFS storage services, etc.

n Managed Change Control activities, maintained the Change Control system.

Houston Livestock Show and Rodeo (Volunteer) Houston, Texas November 1992Present

Chairman Information Services Committee (2009-2011) Founded the Information Services Committee and grew the team from a 24 to 51 members during its first three years. Delivered information services solutions to all committees and assisted the HLSR Information Technology organization with their year round needs. Delivered Information Services solutions through the Corral Club Special Services Committee since 1992, the inception year of the Special Services Committee.

IBM – DPI/TFS Sugar Land, Texas (formerly NYNEX DPI) August 1992March 1996

Project Leader / Operations Analyst for provider of customer care and billing software and services. Successfully designed and implemented AS/400 and PC/LAN projects and operational procedures. Provided computer operations and communications solutions on both platforms for the entire organization.

Release Coordinator Successfully administered the delivery of software releases to clients through the Quality Assurance Department.

n Delivered the WAN infrastructure solution for the company.

n Designed and implemented data center layout, and office space layout for efficient LAN connectivity.

n Supported diverse international projects for companies operating in countries such as Mexico, Colombia, Argentina, Chile, UK, and The Federated States of Micronesia.

n Conducted Q&A activities on software releases and documentation, and coordinated Beta site trouble reporting.

n Technical pre-sales lead for product and services for existing and future clients.

Superior Programming Services Houston, Texas September 1991July 1992

Operations Consultant Sub-contracted to NYNEX DPI to provide operations consulting for their TELMEX project in Mexico City and TELNOR project in Tijuana, Mexico.

n Assessed systems operations requirements for Telefonos de Mexico (TELMEX) in Mexico City, Mexico and for Telefonos del Noroeste (TELNOR) in Tijuana, Mexico. Created an Operations area and Data Center that became DPI TFS product showcase.

n Trained TELMEX personnel in operations. Executed an in-depth review of personnel profiles and created guidelines to increase performance. Assisted TELMEX personnel in daily operations activities. Developed new methodologies to improve day-to-day operations.

n Conducted auditing activities on the systems operations and guidelines compliance in TELNOR offices.

n Provided NYNEX DPl TFS software support for TELMEX personnel.

Care Shipping, Inc. Houston, Texas April 1990March 1991

Operations & Technical Support for international container shipping company with headquarters in Puebla, Mexico. Directed all systems operations.

n Maintained the data center and more than four remote site operations. Introduced new methodologies to increase the computer center performance in Houston and Puebla. Designed data centers’ layouts.

n Coordinated the installation and connectivity of a worldwide telecommunications network using X.25 technology. Achieved the implementation of an AT&T Electronic Mailing System from Houston to various offices in the U.S. and Mexico.

n Main Enterprise resource for their IBM AS/400 (iSeries) platform conducting all platform administration.

Petroleos Mexicanos (PEMEX) Houston, Texas August 1985April 1990

Systems Administrator for Mexico's oil company procurement office in Houston. Provided information systems and technical support.

n Implemented a satellite communications project for voice and data for PEMEX's own telecommunications network. Coordinated all equipment and service vendors, including configuration of hardware and software.

n Successfully implemented all phases of an information security systems for Houston's Mini / Micro computers.

n Directed office connectivity projects, designed and implemented cabling layouts and tracking procedures

n Prepared and conducted end user computer operations and software training for up to 170 users.

System Operator. Performed shift operation duties with responsibility for afternoon office production and daily system backup.

Skills Inventory

n Hardware: Dell/Cisco servers, UCS, HCI – IBM iSeries, x86 servers and peripherals – Storage Platforms IBM, Dell/EMC – Sun Sparc Stations – Hewlett Packard x86, Alpha, 3000 series – Telecommunications Equipment – Most brand name PCs/Laptops and peripherals – Connectivity/Networking/Communication/Telephony Hardware – Data Center Equipment and Terminals.

n Software: VMWare ESXi, VRA, VDI, VIO, Workstation, vSphere, Virtual Center, VROps – Linux – UNIX – AIX – MS Windows servers – OS/400 – VMS – MPE/V – MPE/XL – Windows desktop OS’s – Storage configuration and administration – SharePoint – BMC Patrol, Remedy – Help Systems Robot – MS Office – IBM's productivity applications – various desktop/server utilities, software tools, and communication packages.

n Programming: CL – PERL – C – VB – PowerShell – HTML – Familiar with C++ – PSL – RPG III – COBOL – JCL – DBU – Powerhouse (Quiz, Quick, Query) – FORTRAN – Basic – Pascal.

Education

n Microsoft: Azure Administration

n BMC Software: ITIL Foundation – Ethics

n HP: HP OpenVMS Basics and Administration

n VMWare: ESX installation, troubleshooting, diagnosis and performance

n IBM: AIX introduction, installation and troubleshooting – LPAR concepts, installation, and troubleshooting

n Red Hat: introduction, installation, and troubleshooting

n IBM: AS/400 Facilities – System Administration and Control – System Performance and Capacity Planning

n Hewlett Packard: System Performance – System Management – System Operator – OpenVMS

n Petroleos Mexicanos: Introduction to Powerhouse (by Cognos) – Data Processing Auditing

n Houston Community College. 19811991: Data Processing and Business Administration

n University of Houston, 19811987: Business Computer Information Systems and Economics

n Languages: 100% fluent in English and Spanish

Activities/Affiliations

n Founding Chairman of the Information Services Committee Houston Livestock Show and Rodeo

n Volunteer in the Corral Club Support Committee Houston Livestock Show and Rodeo

n IEEE member – International High IQ Society member

n Volunteer work at BPMS150 – Houston Habitat for Humanity – Cycle Houston (Christmas Elves)

n Soccer, Cycling, Tennis, Golf, PC gaming, assisting family and friends with PC related issues

References

http://www.linkedin.com/in/gastonm and available upon request

Contact this candidate