Behaviourist

Location:

Sevogle, NB, Canada

Salary:

36,000

Posted:

July 06, 2020

Contact this candidate

Resume:

SHANNON PIKE

It is a pleasure to submit my resume to GetQuorum for the position of Meeting Moderator as seen on PostJobFree. Thank you in advance for your time.

I am a dedicated and determined worker; I have always proven eager to learn new skills and adapt to new situations. I have amazing presentation skills and I am comfortaple talking to people from individuals to large groups.

I had the opportunity to spend eight years as a teleconferencing Senior event operator, Scheduler, and team lead. During this time, I gained an understanding of MS Office, especially PowerPoint, Word and Excel. I am proficient at creating reports, writing professional emails and letters and my typing and grammar were tested and kept to a high standard. Every day I interacted in a friendly and professional manner with leaders in healthcare, politics, business, entertainment and many other industries. I had to be a quick thinker and creative problem solver, often troubleshooting problems behind the scenes while maintaining a calm and confident front while engaged with the consumer. As a result of my time in this sector, I became a master of working in a timeline, multitasking and staying calm during escalations and crises.

As a student of behavioural science, I have experience working professionally with a variety of vulnerable populations and specific training in working together with individuals in a culturally and individually sensitive manner. I have designed and implemented educational and behavioural programs for adults, children, and adults with intellectual delays of varying degrees. These programs taught social and life skills, social cues and emotions recognition, grooming and healthy habits, academic skills and content, English as a second language, gross and fine motor skills and fundamentals of problem-solving.

I have a whimsical and fun personality. As such, co-workers and clients both warm to me quickly. I have learned through years in telecommunications, consumer service, and placements in professional and secure environments, how to balance professionalism with friendliness and confidentiality with open communication. This balance is especially valuable at Sensity in their supported independent living programs, for when communicating with parents, I would need to acknowledge the openness that comes from having their children as roommates while maintaining strict confidentiality regarding ongoing health and personal concerns.

I am trained and experienced in a variety of communication, de-escalation and harm reduction techniques. I am renowned in my workplaces and private life at engaging with professionals, clients and those with exceptionalities, without becoming overwhelmed. In emotional situations, I can maintain and re-establish calm. I am very patient and believe in a kind, focused, distraction and empathy-based approach.

I believe that people thrive in an approachable, non-judgmental environment, with a harm-reduction mindset. I am a solution-focused caregiver who seeks out current learning and up to date research to each program and educational experience can reach its full potential.

I am excited to hear from you at your convenience!

Shannon Pike

SHANNON PIKE

OBJECTIVE

To engage in a career that provides an opportunity for ongoing learning and growth. To commit to a future where I can use my determination, unique personality and human-focused mindset to create solutions and better the lives of co-workers and clients alike.

EXPERIENCE

Sept. 2018 – Present

Intervenor • Caregiver/Advocate • Sensity: Deafblind and Sensory Support Network of Canada

Sept. 2015 – April 2017

Peer Coordinator • Educator • ASK Gatekeeper Training: Dwight Druick MSW, with Queen’s University

Aug. 2009 – Aug. 2017

Team Lead & Operator for Professional level Teleconferences • West Corp.

June 2007 - June 2009

Owner/Operator • Expert in Health Supplements • Sangster’

June 2001 - June 2015

Volunteer • Educator, Event Coordinator & Reenactor • Society for Creative Anachronism (SCA)

EDUCATION

St. Lawrence College, Advanced Diploma - Behavioural Science

Maintained a 3.8

Data collection, confidentiality, psycho/pathophysiology, interpersonal communications and counselling techniques, research, professional writing and Microsoft Office.

Selected for specialty placements at schools, special programs, adult education centers, and the Centre for Addictions and Mental Heath

COMMUNICATION

I have worked with an expansive variety of populations, including:

LGBTQ+

Professionals from the business, entertainment, political, legal and healthcare industries

Those with special learning, behavioural, physical, communicative and mental-health requirements

Students and Faculty

PROJECTS OF NOTE

St. Lawrence College Counselling Department

ASK Training

Peer-Coordinator who assisted in developing, refining and presenting an educational course for laypersons on coping with those in emotional crisis. This project was a response to student suicidality in post-secondary institutions and was a research collaboration with Queens University.

Centre for Addictions and Mental Health (CAMH)

Forensic Dual-Diagnosis UnitResearcher for a study of delay discounting in dual-diagnosis forensic clients. I performed standardized interviews one on one with clients and reviewed client histories then assimilated and analyzed the resultant data.

Loyalist College (Nursing) St. Lawrence College (Behavioural Science)

Peer Tutor

Tutor for individuals and groups of up to 20 students. Found novel and engaging ways to present salient materials including using movement games, roleplaying and “speed dating” for oral presentations as well as Jeopardy-style games, memory games, kinesthetic games, concept maps and charting, and handouts including briefs of the materials and links to additional resources.

West Corp.

Team Leader, Senior Event Operator

Liaisoned between employees, clients and the management team. Created learning materials for specialized processes and acted as an ongoing resource for improvement and learning. Conducted research, data collection and analysis to explore and increase the efficiency of cross-center global calls, intra-site job shadowing and employee education.

315 Portsmouth, Ave

Kingston, ON

K7M 1V7