SONIA VERMA – Dublin, CA
Green Card
*************@*****.***
PROFESSIONAL SUMMARY
Around 10+ years of experience as Business Analyst focusing on obtaining, analyzing, and documenting the requirements for business processes, and information system. Extensive knowledge of Agile/Scrum and SDLC to deliver quality software as per client needs. Self-motivated, Dependable, with strong analytical, problem solving attitude; excellent planning and multi-tasking abilities.
SKILLS:
SAP
Microsoft Office Suite, Visio, Project
SQL, Java, ETL process
O-CALC Pro: Structural Analysis Software
QlikView: Business intelligence data discovery product
Tableau
Power BI
Agile & Scrum Practices
WORK EXPERIENCE:
PG&E, San Ramon, CA Oct 2019 – Present
Senior Business Analyst
Interacting with stakeholders, gathering requirements, defining business processes, identifying and analyzing risks using appropriate templates and analysis tools including legal, SAP/ HP QC platform on an PM Analyst
Provide a comprehensive review using checklists with analytics for the PG&E Transmission team.
Support Gas Transmission and Storage Programs
Run and provide routine financial reports
Provide support to project scoping
Performs analysis on complex data models requiring customized reports and data
Maintain projects on SAP, and perform testing using O-Calc pro
Assisted teams & users at UAT’s for all the test scenarios
Lam Research, Fremont, CA June 2019 – Oct 2019
Technical Business System Analyst
Writing technical specifications document for implementation and developing a logical data flow diagram for the project.
Providing technical oversight and leadership necessary to accomplish the work which includes the development and implementation the full suite of Data Warehouse solutions: Data Warehouses and Data Marts, Cubes and ETL processes
Used MS Access, MS Excel, MS PowerPoint, MS Outlook, MS Visio, SharePoint, Pivot Tables
State Compensation Insurance Fund, Pleasanton, CA August 2018 – Feb 2019
AGPA (Business Analyst)
Determine user/business/functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams
Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
Support the definition of AEM development standards and frameworks, software architecture, design principles and ways of working
Government contracting experience in making contracts for VP & higher management.
Act as a liaison to business, technology and project management partners through IT Service Management framework
E2 Consulting Inc- Emeryville (For PG&E) June 2017- Feb 2018
Business Analyst (Document Control)
Experience in the technical integration of large IT software platforms (Oracle/SAP/OnLine/Web) covering all key aspects of IT Infrastructure
Links Insurance Services, Dublin, CA May 2014 – May 2017
Business Analyst (Compliance)
Worked with different business teams to gather requirements for loans, in a data process role in non-IT department (e.g., underwriting, claims, finance, etc.)
Did AS IS and TO BE analysis while comparing the current data with expected format
Involved in full life cycle of the project, and daily scrums as part of agile methodology
Conducted grooming session to discuss the story and capture story points
Facilitated and organized all the scrum ceremonies for the team
ReqRoute Inc, Milpitas, CA October 2012 – April 2014
Business Analyst
Responsible for working closely with the business stakeholders in developing project requirements document
Responsible for writing technical specifications document for the team site implementation and developing a logical data flow diagram for the project
Responsible for developing the test plan and test case document for the project
Worked extensively with union bank & bank of America projects heads, processing, closing and expertise in understanding, extracting, refining and documenting the user and business requirement specifications in BRD and FRD
Amco Travels Pvt Ltd, Gurgaon, INDIA Sep 2010 - Sep 2012
Business Analyst/Web Designer
Responsible for design, site structure (information architecture), and daily maintenance of a global website and many of its localized sites
XHTML & CSS coding, image editing, basic SEO and analytics reporting.
Responsible for designs for online and Offline ads, promotions like web animated banners, newsletters, e-mailers, promotional web pages, ads etc using XHTML, CSS, JavaScript, flash and action script, visual basic
Responsible to create new procedures to improve department productivity and train new team members on web designing software and tools such as adobe fireworks/ photoshop/ dream weaver and Microsoft Office
HCL Info system Ltd, Dehradun, INDIA Nov 2009 - Sep 2010
Business Analyst
Played key role in reengineering support center to improve responsiveness and customer satisfaction. Established best practices in server and network support
Configuration and management of oracle Vm virtual box and MS virtual server for Os virtualization and multi apps support
Create and modify documents such as invoices, reports, memos, letters and financial statements using word processing, spreadsheet, database and/or other presentation software such as Microsoft office, outlook, QuickBooks, Qlik view or other programs
Hewlett Packard India Sales Pvt. Ltd., Noida, INDIA Feb 2009 - May 2009
Software engineer trainee
Developed ASP screens such as incomplete information which would fetch the records from the database and display the end user all the records whose application forms tire not complete depending on the flag set at the database. This data would then flow to call center people who could contact those customers whose application forms are not complete
Education
Masters of Computers Application (MCA) Year - 2006-2009
University - Uttarakhand Technical University
Bachelor’s in science (BSC) Physics, Chemistry, math Year – 2002-2005
University – HNB Garhwal University