Manager Customer Service
Resume:
Nelspruit, South Africa
Maseko_25
**********@*****.***
MASEKO NONDUDUZO CYNTHIA
OBJECTIVE Highly motivated behavioral science graduate who seeks a position where I can use my knowledge and expertise. And also to enhance my professional skills, capabilities and knowledge in organization which recognizes the value of hard work and trusts me with responsibility and challenges.
SKILLS &
ABILITIES
Fast learner who is humble dedicated, reliable, self-independent and a team player. Strong passion for communication, managing people and customer service. I am very prepared to adapt to the new working environment, working relatively long hours and under pressure. Also computer literate, well organized and really a go getter. Able to handle stressful conditions and a very strong personality.
EXPERIENCE (SENIOUR RECEPTIONIST, PRETORIA TECHNIAL COLLEGE)
(October 2019-PRESENT)
Welcoming and receiving clients with warm regards
Receiving of calls and directing it to the manager’s office
Managing and coordination of reception
Ensure that everything runs smoothly in the company
Creating company profiles and making the company more popular
Filing and data capturing
Intranet and worksheet records
Printing and managing of company spreadsheet records
Ensuring that all workers are aware of company goals and policies
Printing of company calendars
Assisting with taking meeting during managers’ meetings
Handle confident information
Manage executive schedule
Plan, organize and implement events such as meetings, etc Page 2
EDUCATION TINHLONHLA SECONDARY SCHOOL MPUMALANGA (2011-2015) I hold a matric certificate, which is attached the back of my resume. It shows my strong background of intellectual and technical knowledge in the science stream
Which also incorporates active learning and leading Was able to obtain sustainable background about communication University of Mpumalanga (2016-2019)
Bachelor of Science –(Communication)
Conflict management
Workplace communication
Leadership strategies
COMMUNICATION I have once delivered a presentation to the college students about a suitable way of handling their finances. Also did a presentation at the manager’s office on how well we can improve the company goals going forward.
LEADERSHIP I am part of PTA Technical College committee membership. I am the acting General Secretary.
REFERENCES
PTA Technical College
Mr Mduli
Principal of PTA Technical Colleg
University of Mpumalanga
Dr AI Agholor- 013-***-****
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