Professional Summary
Project and Operations Management professional with over 10 years of experience specializing in large-scale client engagements, process flow, nationwide distribution, and cost-optimization. Has demonstrated excellent management skills and continuous improvement to facilitate efficiencies, leading to increased client base and business growth. Prior experience includes managing operations at various high-scale restaurants, leading teams of 15+ people, forecasting and maintaining inventory levels, and improving day-to-day business processes.
Employer Summary
1.Packaging Corporation of America (PCA) Jan 2018 – June 2020, DFW, TX
- Project Manager, Southwest Region
2.The Keeper Plano Feb 2017 – Jan 2018, Plano, TX
- Operations Manager (Inventory, Operations, and Team Management)
3.Madden’s Casual Gourmet Sept 2010 – Dec 2014, Bryan, TX
- Manager (Vendor, Inventory, and Team Management)
4.Eccell Group Mar 2008 – Sept 2010, College Station, TX
- General Manager (Supply Chain, Operations, and Team Management)
Select Project and Client Experience Overview
Project Management
-Managed end-to-end client engagements, including costing, design, production and fulfilment.
-Focused on managing relationships with membership-only warehouse retail clubs and partners.
-Worked closely with upper management to ensure scope and direction of each project is on schedule.
Operations Management
-Coordinated and managed all day-to-day activities for food & beverage service operations, including continuous communication with all functional departments.
-Analysed sales records, consumer buying patterns, and economic conditions to predict potential trends.
- Created marketing concepts and planned key promotional events.
- Delivered successful client engagements that led to sales/repeat business revenue of ~ $3m at Madden’s.
Inventory Management
- Forecasted annual demand based on historical data and seasonality to reduce waste and shortages.
- Monitored inventory to facilitate just-in-time delivery of goods to clients.
- Implemented procedures that led to 8% reduction of wasted inventory for a food services company.
Supplier / Vendor Management
-Analysed and evaluated prime costs in order to increase ordering efficiency and profits.
-Initiated vendor consolidation that led to a 10% annual cost savings.
-Negotiated favourable terms and pricing agreements with vendors and suppliers.
Process Planning & Control
- Redesigned product ordering system to increase accounting and inventory efficiency.
- Organized production information system that clearly communicated the most recent status of WIP.
- Designing, Planning, and implementation of operating model for high-scale restaurant opening.
Team Management
- Ensured consistency and quality performance while on-boarding 100+ new employees including
recruiting, orienting, training, scheduling, reviewing, and coaching.
- Supervised operations for restaurant with average of 150+ covers to unify front and back-of-house
staff to deliver premium guest service and optimum profitability.
DIANA SCHUMANN
CONTACT INFORMATION
5216 Doe Valley Ln
Austin, TX 78759
*******************@*****.***
BA. BUSINESS ADMINISTRATION University of Texas at Arlington
3.765 GPA
Project Management
Operations Planning & Control
Global Supply Chain Management
Logistics Management
Enterprise Resource Planning
AREAS OF EXPERTISE
Demand Forecasting & Management
Inventory Planning & Control
Order Processing & Management
Business Process Improvement
Change/Transition Management
Team Management & Training
Customer & Service Operations
INDUSTRIES SERVED
Corrugate
Food and Beverage
Event Planning
Home Furnishings
TECHNOLOGY ENVIRONMENT
MS Office (Excel, PowerPoint, Word)
SAS
SAP – MM, PP, FICO, SD
Amtech/CIMS
PROFESSIONAL AFFILIATIONS
APICS North Texas