Sales Social Media
Resume:
JEAN JABOUIN
General Sales Manager
Sunrise, FL *3351
***********@*****.***
To obtain a senior-level managerial position that uses my solution-oriented thinking to its ultimate benefit and is commensurate with my experience and communication abilities; to use my extensive experience in sales and marketing knowledge to benefit the organization's efforts.
#readytowork
Authorized to work in the US for any employer
Business Consultant
Diaspora Marketing,Advertising & Promotions - Sunrise, FL September 2018 to Present
Provide individualized profit plans for small business clients. Assist with their marketing plans to enhance overall profitability of company. Concentrate on the following areas of advertising, community outreach, and business branding to enhance these business clients.
Sales Expert
Centerfield Media - Plantation, FL
November 2017 to June 2018
Provided consultative sales expertise to inbound prospects and customers inquiring about wireless telecommunication and broadband products and services; engages prospect to accept a customized wireless and/or broadband solution plan by using active listening skills and communication skills Customer Care Sales Consultant
Alorica Inc. - Sunrise, FL
May 2017 to November 2017
Connects with existing and potential customers and aims to turn every call into a sales opportunity Handles various incoming and outgoing sales-focused phone calls Resolves customer questions, complaints and billing inquiries in a professional, helpful manner Promotes and sells client products and services by emphasizing product features based on customers’ needs Upsells to customer as necessary
J
WORK EXPERIENCE
Utilizes computer system to verify and document customer requests Provides feedback reports on call issues related to downtime and/or training issues General Sales Manager
Diaspora Radio Network - City of Sunrise, FL
December 2005 to December 2015
Develop, design, and supervised the sales department for a three AM station cluster to attract regional and national advertising for the cluster.
* Deliver convincing oral sales presentations to upper management of major companies
* Develop and implement marketing programs for existing retail establishments. Plan successful marketing and advertising strategies targeting and developing new accounts, bringing more businesses and greater economic support to the community.
Executive Producer & Host
* Specific duties include the production and hosting of a 12 hour weekly radio super show on an AM station; develop show content such as interview subjects, topics, and themes of discussion, special community segments and scheduling of guests; supervise the assistance of producers in scheduling and developing show themes and subject-matter; supervise all writing for show segments; maintain show as a community-building tool for better human relations and urban development.
* Expand customer base through a variety of effective sales techniques.
* Direct the development and dissemination of information designed to keep the public informed of client's products and services.
Consumer Relations Analyst II/ Mediator
Broward County Consumer Affairs Division
July 2003 to December 2005
Responsible investigative work to resolve disputes resulting from unfair trade and deceptive trade practices, including regulatory activities and enforcement of County Ordinances, state, and federal laws. Specific tasks included receiving, analyzing, investigating and mediating consumer complaints; assisted preparation of cases where legal action became necessary, testified in court concerning violations, addressed civic groups regarding fraudulent business practices, maintained surveillance of advertising media for misleading information; assisted in research studies appropriate for the education and protection of the consumer.
Continuing Education Adjunct Instructor
Broward Community College
February 2003 to December 2005
Responsibilities included the training and teaching of courses to adult and young adult student populations; courses taught included the following: S.A.T. Preparation Study Course, The Art of Sales & Marketing, Introduction to Business Management; and other business courses when available. Executive Producer & Host
Mystik 1580 AM
June 1998 to June 2003
Specific duties included the production and hosting of a daily two-hour public affairs radio talk show on WSRF 1580 AM; trained and supervised a team of independent contractors to consultatively cross-sell media to small businesses, regional businesses and national accounts.
Master of Business Administration in Marketing
Pepperdine University - Malibu, CA
1986 to 1988
Bachelor of Arts in Religion & Intercultural Studies Trinity College - Hartford, CT
1981 to 1985
Microsoft Office (10+ years)
Customer Service (10+ years)
Sales Management (10+ years)
Consulting
Business Consulting
Marketing
Presentation Skills
Content Development
Sales: Influence & Negotiation — Highly Proficient January 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: https://share.indeedassessments.com/share_assignment/9dexszqwuwdta36v Composing & Sorting Email with Microsoft Outlook (PC) — Highly Proficient July 2020
Effectively composing and organizing email messages in Microsoft Outlook. Full results: https://share.indeedassessments.com/attempts/e64de92c365bf99aa218eb2a4c62f416 Customer Service — Expert
July 2020
Identifying and resolving common customer issues.
Full results: https://share.indeedassessments.com/attempts/aa08ff3e856c09e8cd16c08e98605454eed53dc074545cb7 Social Media — Familiar
January 2020
Creating content, communicating online, and building a brand's reputation. EDUCATION
SKILLS
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ASSESSMENTS
Full results: https://share.indeedassessments.com/attempts/bdc8144f3f434a3bf9fafe053d74b46d Data Entry — Highly Proficient
July 2020
Entering data quickly and accurately.
Full results: https://share.indeedassessments.com/attempts/db83179e52d7644baeda834c5291cf9feed53dc074545cb7 Management & Leadership Skills: Impact & Influence — Proficient July 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: https://share.indeedassessments.com/attempts/4b7538f137ce6555550bf83e8bc3a23ceed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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