Key Impact Areas Key Skills
Communicator
Collaborator
Intuitive
Innovator
Leader
Motivator
Analytical
Team Builder
Executive Profile
Achievement-driven (KPMG: Lean Six Sigma Green Belt Certified) professional
Highly successful in meeting & setting KPI & SLA targets and planning areas of improvement; excellence in managing end-to-end process operations with focus on quality deliverables within specified service norms
Managed overall operations and drove several key implementations organization; directed control and ensured smooth operations at all times
Excellence in driving continuous improvement and implementing best practices across processes with key focus on strict compliance
& standards
Maintained effective employee relations with staff across all hierarchical levels in the organization on day to day matters through role enrichments and feedback sessions, thereby establishing a collaborative culture through continuous engagements
Known for augmenting growth, managing operations & vendors and devising & executing business plans by leveraging comprehensive understanding of the dynamics of the industry to save business cost
Dynamic, disciplined & focused with honesty and integrity; possess excellent planning, leadership & relationship management skills
Keen analyst with skills in gathering and understanding requirements of clients and other multiple stakeholders (at strategic and tactical levels), followed by translation into functional specifications as well as provisioning of suitable solutions Education
PGDM (Executive-15 months, Full-time Residential Programme) – General Management from KJ Somaiya Institute of Management Studies and Research, Mumbai in 2018
B.Tech (Electrical Engineering) from NIT, Jamshedpur in 2002 Workshops Attended
MSP-2013 from Technology Development Centre, Agra
Attended Business Plan Workshop from K J Somaiya Institute of Management Studies & Research, Mumbai, 2017 Industrial Training
Apr’19-May’19 with Coolberg Beverages (P) Ltd. as Key Accounts Manager Apr’18-Jun’18 with Anmol Industries Ltd. (Anmol Biscuits) as Research Analyst Live Projects
HDFC Bank Industry Academia:
Live Research Project on Digital Banking and received Certificate of Appreciation in Jan-Feb’18
Indian Insiders:
Live Project on Market Research with Indian Insiders on the usage of Sheet Masks in India
RP- Sanjiv Goenka Group:
Market Survey of Retail Outlets to acquire Baseline Data on Competitor Market Shares in FMCG Snack Products for RP- Sanjiv Goenka Group
Trip Advisor:
Certified for Excellence Surplus Achievement of Targets On the Live Project “Weekend Co-branding Challenge - Build On-site Brand Visibility of TripAdvisor Listed Hotels & Restaurants - Feb'18 AMIT KATARIYA
Result-driven professional with 10 years of experience Phone: +91-801******* Email: *************@*****.*** Operations Management
Facility/Estate Management
Process Improvement/Enhancements
Client Relationship Management
Cross-Functional Coordination
Cost Optimization
Material/Vendor Management
General Administration
Extracurricular Activities
Career Timeline
Professional Experience
Since Aug’19 till date with CSK Facility Management Pvt. Ltd. as Estate Manager Key Highlights:
Managing 2 sites Mahagun Mascot and Golf Vista at Crossings Republik, Ghaziabad
Streamlining the SOP's and cutting pilferages of revenue by 100% at Golf Vista
Effectively managing the power balance between different stakeholders in the Apex committee at Golf Vista Key Result Areas:
Spearheading the responsibility of managing the entire facility team and site
Effectively resolving issues of clients and acting as a communication bridge between them
Heading entire gamut of operations and ensuring a high-quality customer experience while adhering to the SLAs
Leading daily service delivery, continuous development & improvement of services in accordance with targets / objectives
Understanding requirements, thereby providing the best solution possible
Designing and streamlining processes to ensure smooth functioning of the end-to-end operations Notable Accomplishments Across the Career
Tejasvi Delhi, New Delhi as Sr. Admin. Manager
Steered efforts and achieved cost reduction of 30%; minimized procurement delays, raw material and printing costs
Utilized personal contacts to increase newspaper circulation by 20%
Undertook various initiative for managing partners, distributors & reporters for collecting news Adel Landmarks Ltd. (Era Group), Noida as Deputy-Manager-Maintenance
Organized meetings and met 500 clients from 5 different sites in Meerut, Faridabad & Sirsa and streamlined grievance redressal system
Excelled in increasing revenue collection of the department by around 70% ATS Infrastructure Ltd., Noida as Sr. Project Engineer- Electrical
Acted as In-charge & led Facilities and Maintenance Team (MEP and civil) with a team of around 50 people
Worked as MEP In-charge (Sr. Project Engineer- Electrical) at ATS Pristine and directed MEP team of around 70 people Achieved operational cost savings by 7%
Proved effective in saving fuel costs around 5%, inventory costs (electrical wires) by around 25% S. J. Education Centre, Kanpur as Senior Admin Officer-Maintenance
Led operations & maintenance of DG sets, Transformers, electrical distribution systems, Lifts, UPS, so on
Contributed in reducing the operational costs by setting a target of at least 5%
Saved electricity transmission and distribution losses of the institution premises by 12% year on year
Played a key role in streamlining the purchase processes by JIT strategy Jun’13-
Mar’14
ATS
Infrastructure
Ltd. as Sr.
Project Engineer-
Electrical
Aug’14-
Apr’15
Adel Landmarks
Ltd. (Era Group)
as Deputy-
Manager-
Maintenance
Nov’15-
Aug’17
Tejasvi Delhi
as Sr. Admin.
Manager
Personal Details
Date of Birth: 11th September 1980
Languages Known: English, Hindi and Spanish (Elementary) Address: E-1101, Antriksh Golf View-1, Sector 78, Noida-201305 Padho Aur Badho- Social Initiative to establish Libraries at NGO’s schools in different parts of the country for the unprivileged people, totally community driven with no money spent from the pocket Currently associated with Landmark International working on personal and professional development Played basketball and taught Hindi to group of students from Japan, Uganda, Democratic Republic of Congo & Vietnam Sep’08-
Apr’13
Since
Aug’19
S. J. Education
Centre as
Senior Admin
Officer-
Maintenance
CSK Facility
Management Pvt.
Ltd.as Estate
Manager