Contact Details Manager

Personal Details

Last Name: Sithole

First Names: Duduzile Sebenzile

Gender: Female

Race: African

ID Number: 890**********

Contact Details

Cell no: 079*******

Other cell no:079*******

E-mail Address: **********@*****.***

Residential Address: P.O Box 63

Msogwaba 1215

Career Objective

To gain skills in the corporate world.

Learn more about the world of work

Personal Attributes

I am quick to learn and adapt to new situations

I am a team player and believe in sharing ideas and learning from colleagues

I am determined and always willing to learn new things

I am self-driven and task orientated with a dynamic approach to work and getting things done.

I can handle pressurized work environments

Education and Training

High school attended: Mthombo Secondary School

Year completed: 2008 Matric (Grade 12)

Tertiary Education

Institution: CIDA City campus

Qualification: Bachelor of Business Administration

Date: January 2010-December 2012 (Completed)

Institution: Insurance Learning Academy

Qualification: Short term insurance (NQF Level 4) – 186 FAIS Credits

Date: February 2013-January 2014 (studies completed)

Other Qualifications

RE certificate

Advanced Excel certificate

Achievement

I have passed my First Level Regulatory Examination for Representatives (RE-1)

Work Experience

Name of company: AON Insurance brokers

Position: Administration Assistant (Quality Assurance- QA)

Responsibilities: Answer Inbound and make outbound calls

Editing and updating Personal Lines insurance policies

Finalise new business policies

Sending and responding to clients emails

Print policy schedules, labels and drivers cards

Organising Policy packs and request Qantam

Scan and make copies

Administration duties

Period: 01 February 2013 – 31 January 2014

Reason for leaving: Contract ended

Name of company: MiWay Insurance

Position: Data capturer

Responsibilities: Capture and update inspection, tracker and data dot certificates

Call inspection centers to forward inspection certificates

Call clients to forward outstanding documents

(Inspection, data dot and tracker certificates)

Do car inspection for motor

Update client details

Dispatch emails to relevant department/consultants

Transfer calls to relevant departments/ consultants

Forward documents to clients for any policy updates/ changes

Period: 01 February 2014 - 31 August 2014

Reason for leaving: Contract ended

Name of company: Blink Water Mills

Position: Depot Controller/Sales consultant

Responsibilities: Order and receive stock

Do stock tacking

Provide customers services

Do Book keeping

Update manger with the stock left

Period: 01 November 2015-30 November 2019

References

Name: Ms Lindel Pillay

Company: AON Insurance Brokers

Position: Quality Assurance Manager

Contact Details: 082******* / 011*******

E-mail address: ******.******@***.**.**

Name: Sushie Naidoo

Company: AON Insurance Brokers

Position: Quality Assurer

Contact Details: 084*******/ 011-*******

Email address: ******.******@***.**.**

Name: Pauline Dladla

Company: MiWay Insurance

Position: Client service team leader

Contact details: 072*******

Name: Isaya Mashigo

Company: Blink Water Meals

Position: Manager/ Auditor

Contact Details: 074*******

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