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Food Customer Service

Location:
Dubai, United Arab Emirates
Salary:
3000aed
Posted:
July 06, 2020

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Resume:

Career Objective

To be able to utilize, enhance my skills and knowledge, as well as to gain challenging work experience in the field of hospitality, where I can be part of the success of a dynamic organization. Summary of Qualifications

• Dedication, loyalty and drive as a hardworking individual.

• Versatility and adaptability with a well-balanced personality.

• Ability to manage multiple tasks in a fast-paced, pressured environment.

• A self- starter organized and can do effective work independently.

• Superlative communication and team-building skills. Training and Seminars

Basic Training Cert. No. BT-17-0500492 Exp. Date August 10, 2022

Crowd Management Cert. No. CRD084AM-3991

Seaman's Book No. CO829593

NCII Food and Beverage Cert. No.0804A052153

NCII Bread and Pastry Cert. No.0804A0552248

TGIF Bar Exposure January 30,2016

Food and Beverages & Front Office Seminars January 31,2016

Employee of the month April 2019

Working Experience

China Sea Restaurant

Deira Clock Tower / Dubai,UAE December 23,2019-Up to present Position: Waiter

Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Up-sell additional products when appropriate

Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

Communicate order details to the Kitchen Staff

Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning

Follow all relevant health department regulations

Provide excellent customer service to guests

KIM PAOLO L. JUMAWAN

Building 1, Apartment 17

The Gardens, Dubai UAE

Mobile no. 0-50-581-****

Applied Position: Waiter & Kitchen Helper

AL Safadi Restaurant Lebanese Restaurant

Financial Centre/DIFC Dubai,UAE January 19,2019-December 20,2019 Position: Waiter

Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Up-sell additional products when appropriate

Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

Communicate order details to the Kitchen Staff

Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning

Follow all relevant health department regulations

Provide excellent customer service to guests

TRYP By WYNDHAM HOTEL Mall of Asia Complex

Pasay, 1308 Metro Manila, Philippines

POSITION: Kitchen Helper September 13, 2017-November 23, 2018

Prepare a variety of food items for cooking.

Retrieve food items from the fridge or freezer.

Wash, peel, and/or cut food items, including fruits, vegetables, or certain types of meats.

Mix ingredients for salads.

Portion or wrap food items or dishes.

Store food in containers and in the fridge or freezer.

Weigh or measure ingredients (e.g., flour, salt, sugar, oil).

Wipe down kitchen surfaces using proper sanitizers.

Clean any used kitchenware (e.g., knives) or dishes.

Mop or sweep the kitchen floor, and collecting dirt and debris in a dustpan.

Empty out the dustpan in the garbage or squeeze out the mop into a bucket. Savory Chicken Restaurant

G/F Sm City Lucena, Lucena City, Quezon Province

Position: Waiter August 7, 2016 – August 18, 2017

Greet and escort customers to their tables

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Up-sell additional products when appropriate

Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

Communicate order details to the Kitchen Staff

Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning ON THE JOB TRAINING

Microtel Hotel UP Techno Hub Quezon City

Position: Kitchen Helper April 20, 2016-May 30, 2016

Prepare a variety of food items for cooking.

Retrieve food items from the fridge or freezer.

Wash, peel, and/or cut food items, including fruits, vegetables, or certain types of meats.

Mix ingredients for salads.

Portion or wrap food items or dishes.

Store food in containers and in the fridge or freezer.

Weigh or measure ingredients (e.g., flour, salt, sugar, oil).

Re-fill kitchen condiment bottles and shakers.

Stack and store food supplies, equipment, or other utensils in the kitchen.

Wipe down kitchen surfaces using proper sanitizers.

Clean any used kitchenware (e.g., knives) or dishes. EDUCATIONAL BACKGROUND

Educational Attainment : College Graduate

Course : HOTEL AND RESTAURANT SERVICES

: College of Sciences Technology and Communications, Inc. SKILLS

Cocktail mixing

Waiter

Bed making

Cooking

Interpersonal and teamwork skills

PERSONAL DATA

Birthday : December 09, 1998

Nationality : Filipino

Status : Single

Language Spoken : English, Tagalog & Basic Arabic

DECLARATION

I hereby certify that the above information mention is true and correct to the best of my knowledge and belief.



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