Food Customer Service
Resume:
Career Objective
To be able to utilize, enhance my skills and knowledge, as well as to gain challenging work experience in the field of hospitality, where I can be part of the success of a dynamic organization. Summary of Qualifications
• Dedication, loyalty and drive as a hardworking individual.
• Versatility and adaptability with a well-balanced personality.
• Ability to manage multiple tasks in a fast-paced, pressured environment.
• A self- starter organized and can do effective work independently.
• Superlative communication and team-building skills. Training and Seminars
Basic Training Cert. No. BT-17-0500492 Exp. Date August 10, 2022
Crowd Management Cert. No. CRD084AM-3991
Seaman's Book No. CO829593
NCII Food and Beverage Cert. No.0804A052153
NCII Bread and Pastry Cert. No.0804A0552248
TGIF Bar Exposure January 30,2016
Food and Beverages & Front Office Seminars January 31,2016
Employee of the month April 2019
Working Experience
China Sea Restaurant
Deira Clock Tower / Dubai,UAE December 23,2019-Up to present Position: Waiter
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Follow all relevant health department regulations
Provide excellent customer service to guests
KIM PAOLO L. JUMAWAN
Building 1, Apartment 17
The Gardens, Dubai UAE
Mobile no. 0-50-581-****
Applied Position: Waiter & Kitchen Helper
AL Safadi Restaurant Lebanese Restaurant
Financial Centre/DIFC Dubai,UAE January 19,2019-December 20,2019 Position: Waiter
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Follow all relevant health department regulations
Provide excellent customer service to guests
TRYP By WYNDHAM HOTEL Mall of Asia Complex
Pasay, 1308 Metro Manila, Philippines
POSITION: Kitchen Helper September 13, 2017-November 23, 2018
Prepare a variety of food items for cooking.
Retrieve food items from the fridge or freezer.
Wash, peel, and/or cut food items, including fruits, vegetables, or certain types of meats.
Mix ingredients for salads.
Portion or wrap food items or dishes.
Store food in containers and in the fridge or freezer.
Weigh or measure ingredients (e.g., flour, salt, sugar, oil).
Wipe down kitchen surfaces using proper sanitizers.
Clean any used kitchenware (e.g., knives) or dishes.
Mop or sweep the kitchen floor, and collecting dirt and debris in a dustpan.
Empty out the dustpan in the garbage or squeeze out the mop into a bucket. Savory Chicken Restaurant
G/F Sm City Lucena, Lucena City, Quezon Province
Position: Waiter August 7, 2016 – August 18, 2017
Greet and escort customers to their tables
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning ON THE JOB TRAINING
Microtel Hotel UP Techno Hub Quezon City
Position: Kitchen Helper April 20, 2016-May 30, 2016
Prepare a variety of food items for cooking.
Retrieve food items from the fridge or freezer.
Wash, peel, and/or cut food items, including fruits, vegetables, or certain types of meats.
Mix ingredients for salads.
Portion or wrap food items or dishes.
Store food in containers and in the fridge or freezer.
Weigh or measure ingredients (e.g., flour, salt, sugar, oil).
Re-fill kitchen condiment bottles and shakers.
Stack and store food supplies, equipment, or other utensils in the kitchen.
Wipe down kitchen surfaces using proper sanitizers.
Clean any used kitchenware (e.g., knives) or dishes. EDUCATIONAL BACKGROUND
Educational Attainment : College Graduate
Course : HOTEL AND RESTAURANT SERVICES
: College of Sciences Technology and Communications, Inc. SKILLS
Cocktail mixing
Waiter
Bed making
Cooking
Interpersonal and teamwork skills
PERSONAL DATA
Birthday : December 09, 1998
Nationality : Filipino
Status : Single
Language Spoken : English, Tagalog & Basic Arabic
DECLARATION
I hereby certify that the above information mention is true and correct to the best of my knowledge and belief.
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