Carlo Verona
Professional Title
Friendly and outgoing Customer Service
Representative, looking to increase the customer
experience at the Concentrix Company. Expert in
taking and entering orders, managing accounts, and resolving complaints. Familiar with the processes of customer needs assessment, quality standards for
services, and customer retention. Bilingual:
English/Filipino
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12688 Dau Homesite, Mabalacat City Pampanga,
Philippines
EDUCATION
2020
College
Holy Angel University
Present- 1 Holy Angel St. Angeles
2009 Pampanga
2017 – 2018
Senior High School
Systems Plus College Foundation
System Plus College Foundation
Balibago, Angeles City
2016 – 2017
Junior High School
Duquit High School
Bagong Lipunan St. Duquit, 2010
Mabalacat, Pampanga
SKILLS
Outstanding communication skills
Close attention to detail
Ability to stay calm in emergencies
MS Windows proficient Excellent Interpersonal skills Fast Learner Excellent work ethic Skill
LANGUAGES
English
Full Professional Proficiency
Filipino
Full Professional Proficiency
INTERESTS
Photography Editing Reading