Customer service, communication, time management, conflict resolution

JUDITH CHRISTIAENS

***************@*****.*** +1-312-***-**** linkedin.com/in/judith-christiaens-905674168/

To whom it may concern,

I write to you today to introduce myself to your workface and to provide glimpse of my professional background. I deliver great customer service, diversity and have a passion for learning in every workplace environment. I enjoy having the opportunity to analyze, convey and present complex information. Coming from a different country, I’ve had to undergo extensive personal growth to supplement key skills such as my communications, time management, conflict resolution, soft skills, and the ability to work well under pressure. Additionally, I have also succeeded in maintaining consistent professional growth and versatility throughout my different career paths in Germany, as well as the US; balancing three jobs as a corporate recruiter a Lloyd Agencies, a server at Joy District and a nanny. I am looking for the opportunity to grow within a company where I can expand my administrative experience and continue to develop as an all-around valued professional. I look forward to improving and making an impact within any given role I may obtain.

I appreciate your consideration and look forward to interviewing with you! Sincerely,

Judith Christiaens

EXPERIENCE

JOY DISTRICT - Chicago IL

Client Services & Server May 2019 – Present

• Responsible for VIP table sales ranging up to $10,000.

• Order and maintain inventory of bar products, including alcohol, soft drinks and supplies to ensure high volume of daily to weekly sales

• Regulate compliance and high-quality customer relationships to increase value

• Demonstrate the ability to multi-task in a fast pace environment while managing various situations with over 1,000 customers weekly

• Handle more than $10,000 in gross cash sales on a weekly basis

• Advertise, market, and introduce new specials to guest in order to increase the overall guest experience and satisfaction

• Executed excellent leadership while managing the onboarding and training process for all new hires LLOYD AGENCIES - Chicago IL

Corporate Recruiter & Assistant May 2019 – September 2019

• Collaborated with the HR Manager to develop and maintain relationships with employment agencies, universities, and other recruitment services

• Processed all documentation for new hires, re-rehires and terminations

• Coordinated the recruitment selection and hiring process to attract highly qualified candidates for various sales positions

• Enhanced job satisfaction by resolving issues promptly, scheduling appointments, and being diligent with all follow-up communications

• Scheduled and confirmed roughly 80 appointments weekly and upon arrival, welcomed each and every individual according to their needs to better accommodate them in our offices

• Maintains employee files and records in electronic drives and paper files CULTURE CARE - Chicago IL

Au pair April 2017 – May 2019

• Assisted the weekly planning of after school activities, doctor visits, and learning programs

• Helped with homework and studying by focusing on strengths and weaknesses

• Provided weekly German lessons to improve understanding of the language (written and verbal) INSPIRE MEDICAL BILLING - Chicago IL

Medical Biller January 2019 – May 2019

• Was responsible for submitting electronic and paper claims to primary, secondary and third-party insurance companies

• Corrected denial claims with correct information and resubmit claims through our clearinghouse Navicure

• Coordinated office visits, hospital consultants and a number of surgeries as part of the coding team

• Delivered inpatient and outpatient claims to insurance companies for our clients with an emphasis on accuracy in coding

• Registered patients in the data management system

• Followed up and conducted collections on outstanding balances and receivables DER HAEHKASTEN - Germany

Office Clerk (Training) August 2013 – June 2016

• Placed orders to replenish fast selling products and received products for selling on sales floor as well as for shipping for orders place via telephone either domestic or, international shipping via UPS, Deutsche Post, Fed Ex

• Maintained an orderly and updated inventory record of daily onsite nutritional supplement products available for immediate sale

• Balanced cash register and prepared daily sales summaries and deposits

• Communicate with all levels of management and colleagues

• Provided information and assistance to online customers needing orders and pricing EDUCATION

COLLEGE OF WASSERTURM - 2013 - 2016 Job Training for office Clerk Germany HEINRICH MEYER'S SECONDARY SCHOOL - 2007 – 2013 High School Diploma - Germany

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