Assistant Customer Service

Curriculum Vitae

Zishan Ali

Email : ************@*****.***

Mobile No. : 009**-*********/ 009**-*********

Visa Status : Visit Visa

Objective:

Seeking a challenging position in a progressive organization with an aim to contribute positively towards the objectives of the organization to the best of my capabilities and develop my professional skills.

My aim is to work for professional organization in Information Technology, Document Controller / Admin Assistant while applying my skills and abilities in contributing to its success and growth while developing at long term relationship based on trust and loyalty.

Technical Qualification

BSCS (Bachelor of Science in Computer Science), University Of Azad Jammu and Kashmir Muzaffarabad (Pakistan) Session 2006-2010

Working Experience:

1.FROM DECEMBER 2013 TO Jun 2018

Organization : Dutco Balfour Beatty LLC

Position : Admin Assistant

Location : Dubai, UAE

Job Description:

Answering and directing phone calls to relevant staff.

Scheduling meetings and appointments.

Taking notes and minutes in meetings.

Ordering and taking stock of office supplies.

Being a point of contact for a range of staff and external stakeholders.

Preparing documents for meetings and business trips.

Processing and directing mail and incoming packages or deliveries.

Greeting and directing visitors and new staff to the organization.

Writing and issuing emails to teams and departments on behalf of teams or senior staff

Researching and booking travel arrangements for staff members

Finding ways to improve administrative processes

Provide Peer place, MS Word, Excel and Outlook support to staff.

Control of document number issuance and maintenance of Document Register

Data collection and maintenance of Database

Classification, sorting, filing and archiving of documents.

Preparation of document transmittal

Report writing.

Prepare written documentation as required by professional staff

Document quality checking

File backup

Coordinate between head office and PMT (Project Management Team).

Compliance in accordance with HSE Standard.

Drafting, Editing, Updating the documents.

Assist Managers in drafting miscellaneous faxes, letters to Clients, Subcontractors, Vendors etc., memorandums for inter-departmental correspondences.

Monitoring of all documents i.e. drawings, manuals, correspondence, etc. coming from the Project Management Team (PMT) and other Departments.

Checking of incoming/outgoing transmittals for correctness, timely distribution of drawings/documents to PMT members and Inter departments for future action/information.

Controls issuance of document numbers, including maintenance of proper document registers.

Electronically scan and records documents as identified.

Project documentation and filing.

Dealing and coordinating with client and subcontractors in a good manner.

Ensure that the Filing is done as per established Filing Index and the company standard practices.

Ensure that all Latest revision of the Drawings/documents is available in-place with proper index at all the times.

Troubleshooting and maintain hardware of a System.

Troubleshooting and maintain local area network.

Strengths:

Excellent Communication skill to present points precisely and clearly

Good problem solving ability and analytic skill to solve the problem efficiently

Good team player and have excellent interaction skill to coordinate and work within a team

Excellent Technical Skill

Have expertise in working with various operating systems

Good deliver output in less time without losing efficiency

Excellent Analytical, Interpersonal and Communication skills.

Able to work under pressure.

Highly developed/ diversified interpersonal skills.

Accurate with great attention to detail.

Capable to work under aggressive project time lines.

Pleasant manner with a high sense of commitment, integrity and patience.

Computer Skills:

Microsoft Office (Word, Excel, PowerPoint, Access, Outlook etc.), Microsoft Visio, Visual Studio, FoxPro, Dreamweaver, Eclipse, Photoshop, Fireworks and ACONEX, My SQL, Oracle.

Language Skills:

English : Fluent

Urdu : Mother Tongue

Hindi : Fluent

Personal Information:

Father Name : Ali Shan

D.O.B : 14.01.1987

Nationality : Pakistani

Religion : Islam (Sunni)

Marital Status : Single

Visa Status : Visit Visa

Reference:

Will be furnished on request.

Contact this candidate