Customer Quality
Resume:
Contact No:
Mobile: 095********,
Email:
*********@*****.***
Permanent Address:
36B, South street,
Periyapattakadu,
Kovilur(Po,
Ariyalur(Tk),Ariyalur (Dt),621715
Tamilnadu
Present Address:
No:577,TNHB
Keelakaranai,
Kanchipuram
603204
Personal Dossier:
FatherName:
M.Rengasamy
Date of Birth:
12/05/1991
Sex:male
Nationality: Indian
Mother tongue:Tamil
Marital Status: Single
Languages Known:
English,Tamil.
(To speak,read&write)
Curriculum Vitae
MARUTHAMUTHU R
Objective
Seeking a challenging position where comprehensive analytical skills and problem solving abilities would be utilized to be an accomplished individual and to grow in line with the objective ofthe organization.
ORGANIZATIONAL EXPERIENCE
Work Experience : 4 years
COMPANY NAME : JAMNA AUTO INDUSTRY PVT LTD,
No.225, Sengundram Village,
DESIGNATION : Engineer-Quality Assurance and Control
DURATION : July-2014 to still date
COMPANY PROFILE:
Jamna Auto Industries Limited is the largest manufacturer of Tapered Leaf and Parabolic Springs for Commercial Vehicles (CVs) in India. It has been a trusted and preferred supplier of Leaf and Parabolic Springs to all major CV manufacturers for over 50 years.
Jamna, in partnership with NHK Springs of Japan and world leader in spring manufacturing technology, has been a pioneer in leaf and parabolic springs in India. The company has now tied up with Ride Well Corporation of USA to bring the latest technology in Air Suspension system to provide world class ride comfort for buses.
Scholastics
• Achieved bachelor‘s degree of Mechanical Engineering with 70% in the
College of Shri Angalamman Engineering (affiliated with Anna university) year 2014
• Achieved higher secondary with 80.4% in the state board year of 2010.
• Achieved SSLC with 82.2% in the state board year of 2008.
Skills:
Quality Assurance& Quality control .
Design
Hobbies:
Hearing Songs
Gardening
Reading News
Paper.
Key Strength
Leadership abilities
Self Motivating
Sincere & honest
Management
Hard worker
Decision Making skills
Scope of Expertise covers
Responsibility for Quality Control activities & Documentation.
Formulate Quality standards for parts inspection, Process Control and Final quality.
Responsible for Internal customer complaints and initiating corrective action through WHY, WHY Analysis.
Bring Quality awareness at all levels of employees through suggestions,
Responsible for Customer feedback, Corrective & Preventive actions & effectiveness of corrective action through continuous monitoring.
Responsible for solving problems & raising action.
Test lab activities
Monitoring In-house rejection and implementing corrective action
Handling of customer complaints.
Continuous monitoring of “3C&5S” activities in all the areas.
Job Responsibilities :-
In-process Quality
Increasing Straight pass and reducing PPM
Being member of CFT to reduce internal quality issues
Daily rejection Monitoring (DRM) and actions for the same using 7QC tools
Counter measure taken for Internal rejection through Quality Improvement team(QIT), QCC, SGA
Process, Product audits
Updating FMEA, relevant documents for frequent improvement
Shot blasting, Heat treatment & Painting quality monitoring & audits
Process capability conducted for CTQ parameters SPC (X bar & R Chart)
5S, Kaizen improvement, Suggestions
Shift Management & Rejection review through GEMBA meeting
Supporting NPD team for PPAP and for documents
Monthly reliable assessment of products
Understand the drawing shape & size (GD&T) and measurement will carried out as per the procedure.
Conduct the MSA for gauges & Instruments(variable & attribute) as per the plan
Customer Quality
Monitoring daily rejection & Customer PPM
Tracking & monitoring of 0km(PPM), Field(IPTV) return parts
Customer return part analysis for both 0km and field
8D preparation for manufacturing problem
ICA activity for manufacturing issues
Introduction of robust actions, Poka yoke for Customer Complaint
Risk assessment for field complaints if any
Rectification of continuous issues with the support of engineering, APU team
Coordinate and Supporting customer for their audit visit
0km, field complaints Presentation to management in a weekly review meeting
Effectiveness monitoring for actions
Updation of relevant documents based on complaint
Attending review meeting at customer end and providing corrective and proactive actions for complaints if any
On time closure of reports
Maintaining Customer Satisfaction, Scorecard monitoring
Supporting to customer specific requirements
IATF audit support related to Customer Quality
Declaration
I hereby declare that the above statements are true and correct to the best of my knowledge and belief.
Date : yours Sincerely
Place :
(MARUTHAMUTHU R)
Declaration
I, SANTHOSHRAJA M do hereby confirm that the information given above is true to the best of my knowledge.
Place:Yours Sincerely,
Date :
( SANTHOSHRAJA M)
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