JAMIE M.REYES
Blk.* Lot * Ph.* Pearl St. Jade Valley,
Buhangin, Davao City, Philippines,8000
******@*****.***
OBJECTIVE:
To be a significant member in a dynamic corporate institution, where my personal
strength and work experience will contribute in achieving the company’s goals and my
career growth.
SUMMARY OF QUALIFICATIONS:
Customer service oriented skills
Ability to learn new skills
Flexible to work in any shift
Able to communicate effectively in English
Able to use a range of computer applications
Honest and hardworking
Willing to learn and to be trained
WORK EXPERIENCE:
Customer Service Representative September-January 31,2016
Sutherland Global Services
Doña Luisa Bldg.,Corner Quirino St.,
Davao City,8000
AT&T ISM January 4,2019-August 8,2019
Sutherland Global Services
Luisa Square,IT Building Villamor St.,
Corner Emilio Jacinto Ext, Davao City
Answer phones and respond to customer requests.
Handle customer’s and agent’s phone-in inquiries efficiently and effectively and ensure
The service quality toward the customer satisfaction.
Provide customers with service information
Identify, research, and resolve customer issues using the computer system
Sets appointments as requested by the caller.
EDUCATION:
College AMA Computer College
Department of Tourism Management
Malvar Street,Davao City
2013-2014
Holy Child IT Academy
Information Technology
Ponciano Street, Davao City
2015-2016
Undergraduate
CHARACTER REFERENCE:
Available upon request.