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Manager Training

Location:
Chennai, Tamil Nadu, India
Posted:
July 05, 2020

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Resume:

MOHAMED MAZHER

Corporate Trainer, Behavioral & Life skills Coach,

Motivational Speaker

+91-909******* ******.*******@*****.***

PROFILE

An accomplished result-oriented

professional with over 15+ years of

experience in Corporate and handled

roles in Training, Operations, Team

Management, Employee Engagement,

People Management, Project

Execution, Compliance Management

and Client Management.

An absolute professional with a

proactive attitude, possess an excellent

interpersonal, communication and

organizational skills with proven record

of dependability, enthusiasm and high

sense of integrity.

PROFESSIONAL EXPERIENCE

PROGRAM LEADER Feb 2020 – till date

I am currently working as a Program Leader, heading the training department in the Chettinad Academy of Research & Education. My responsibilities were to enhance student’s personality, communication, behavioral aspects, and are not restricted to below.

Develop & design content, training manuals, materials and process document that target tangible results

To identify and assess the training needs through TNA, conducting sessions, and consultation with department HODs

Develop individualized and group training programs that address specific requirements

ASSISTANT PRODUCER Jul 2017 – Dec 2018

Single point of contact for clients and senior management for the Video Editing Team (Post Production Team)

Team manager for the highly qualified creative designers

Manages the full life cycle or assigned elements of production projects. This may include: briefings with clients, preparing quotes, assigning work to operators, scheduling client reviews, distributing feedback and managing project progress

Identifies and anticipates issues, recommends solutions and establishes resourceful conclusions

Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements

PERSONAL DETAILS

linkedin.com/in/mohamed-mazher

facebook.com/mohamed.mazhar

Plot No. 392, Kamala IniyaIllam, 13th

street, Thirumalai Nagar,

Sembakkam, Chennai – 600 064

English

Tamil

Hindi

Urdu

Creativity

Teamwork

Initiative

People Handling

Communication

PERSONAL SKILLS

LANGUAGE

Behavioral & Soft skills Trainer Jan 2019 – Feb 2020

Worked as a freelancer Behavioral, soft skills and process trainer for reputed Corporates, Manufacturing units and Institutes

Focusing on various topics like Interpersonal skills, Communication skills, Introspection, Emotional Intelligence, Workplace Etiquette, Team-Building, Critical Thinking, Mind Mapping, Listening skills, Motivation, Behavioral, Personality Development, Time Management, Stress Management etc.

Thus far, I have trained 3000+ Corporate employees, 3500+ students and more than 200 employees from manufacturing units

TRAINING MANAGER Jan 2009 – Dec 2011

End to end coordination for all the training programs and coordinator for the teams APAC (1000+ employees)

Create, develop and maintain course materials, facilitator guides, instructor manuals, learner guides, hand-outs, reference materials and other materials

Prepare training calendar and publish training reports to Management Committee

Conduct New Employee Orientation sessions

Understand the training requirements of business and assigning programs accordingly

Periodic TNA reviews with business functions and liaise with corporate L&D department for the training programs

CHANDRA PRAKASH

General Manager, CAF

*********@*****.***

+91-950**-*****

COMPLIANCE MANAGER Nov 2013 – Jul 2017

Steering round the clock compliance & BCP in conjunction to stringent deadlines

(protocols, reports, escalations) for the team of 320+

Act as a vital link between the Client and team. Interact with Clients frequently and ensure the provided Client policies are in-line and adhered by the organization and team members

Actively liaised with internal stakeholders IT, Security, HR, Background Verification, Administration, BCM and Internal Audit functions to ensure the Client policies are understood and followed diligently

Single point of contact for client and senior management

Responsible for all Compliance and BCP reports. Ensuring the efficiency of all reports and deadlines are met at all times

Responsible for Compliance awareness, BCP sessions, tests and exercises REFERENCE

Dr. MANJULA RAJAN

Visiting Professor, IIT Madras

*************@*****.***

+91-917**-*****

CLIENT MANAGER Jan 2012 – Nov 2013

Single point of contact for clients and senior management for respective shift

Ensure that the team meets the set metrics/targets

Standardized and streamlined the process whenever there was a requirement

Troubleshoot and rectified technical issues

Ensure adherence to security norms including print security and physical access procedures in the team

Responsible for tracking shift utilization, capacity, accuracy of projects, attendance, training, productivity, deadline adherence and quality, etc.

Work continuously on process improvement by simplifying process AWARDS & RECOGNITION

1. Microsoft Office Specialist Certification

2. Best Team Bonding

3. Best Team Player

4. Best Project Manager

5. Best Performer

6. Train-The-Trainer Certification

7. Hard work and Dedication

8. Best Initiative

9. Best Achievement Performer

CHANDRA PRAKASH

General Manager, CAF

*********@*****.***

+91-950**-*****

I was an event coordinator (CFO - Chief Fun Officer) for the division of 1000+ employees

Responsible for Employee Engagement for the team to create a better work environment

Took part in road shows for CSR activities on the topic Road Safety, Go Green and volunteered for celebrations in orphanage/old age homes

I have been coordinating Outbound Training, Team Building activities, Events and Celebrations since 2005

EMPLOYEE ENGAGEMENT &

University Of Madras

Master of Science in Psychology (pursuing) 2019 - 2021 University Of Madras

Masters of Business Administration [EXECUTIVE] 2016 - 2018 The New College

Bachelors of Business Administration 1992 - 2002

EDUCATION & CERTIFICATION

Masters Diploma in Training & Development Feb 2019 – May 2019

I am a certified trainer holding Masters Diploma in Training certificate from IATD

(unit of Zeal)

I am equipped to deliver sessions on Presentation Skills, Behavioral skills, Interpersonal skills, Emotional intelligence, Conflict Resolution, Customer Service, Team Building, Public Speaking, Work Life Balance, guiding people in managing stress and more

OVERSEAS ASSIGNMENTS

I was a core operations team member in setting up the new offices in Srilanka, Manila and Trivandrum

I was on deputation for the purpose of;

Business expansion

Operations set-up

Implementation of new product lines

Recruitment

Training & knowledge sharing



Contact this candidate