Assistant General Manager

Brittany DeLeon

**** ******* *** ● Schenectady, NY 12308 ● Phone: 814-***-**** ● E-Mail: **********@*****.*** Education

University at Albany (SUNY) - B.A. in Sociology 1/2011-5/2014 Morrisville State College - Education Major 9/2009-12/2010 Business and Related Experience

Hotel Manager & Wedding Coordinator at The Century House – Latham, NY 3/2018-Present

● Oversee all day-to-day hotel operations.

● Respond to social media, guest surveys, and internal information line questions and positive or negative remarks.

● Interview, hire promote and terminate employees based on skill set and job performance.

● Plan event logistics two weeks in advance and adjust as sales team makes updates to their bookings.

● Take immediate and appropriate action when expected or unexpected issues arise.

● Book, plan and bring client through wedding process based on wishes, budget and availability.

● Execute wedding ceremonies, introductions, and all formalities that couples include during their special day.

● Analyze and meet sales goals on a month to month basis. Wedding Planner Assistant at Herberger Event Co. –Albany, NY 12/2014-3/2018

● Prepare day of decor and assist with any/all setup.

● Connect with vendors and guide them through venue locations and provide support when coordinating formalities.

● Personal assistant to head event planner and designer.

● Create custom looks as per couple’s requests and visions. Sales Representative at Varsity Spirit Fashion – Capital District and Northern New York 6/2015-3/2018

● Design custom apparel for teams and coaches to wear at multiple events.

● Problem solve when customers would receive late or wrong product.

● Face to face and cold call sales to generate new business and maintain current accounts.

● Maintain and exceed monthly and yearly sales goal using KPI and SalesForce to stay on target.

● Close $0 customer deals to improve my KPI score and create new business. Marketing & Executive Assistant at Hippo’s Home Entertainment Center - Albany, NY 5/2011-6/2015

● Coordinate with company representatives interested in selling products at Hippo’s.

● Event planning with marketing directors to promote their products and brand the Hippo’s name.

● Maintain inventory and place purchase orders.

● Meet with local representatives offering marketing opportunities and set up quarterly schedules. National Cheerleader Association – Nationwide locations 6/2012-Present

● Travel throughout the county with event crew specializing in competition production.

● Setup venue area including signage, mats and computer systems for judges.

● Manage backstage and on deck area of competition.

● Organize and maintain a constant flow between warm up area and back stage holding are. Extra-Curricular and Miscellaneous

Head Cheerleading Coach at Rensselaer Polytechnic Institute Increased wedding sales over $300,000 within the first 6 months of being sales manager. 3 Peat Sales Goal Setter at Varsity Spirit Fashion

“Most Spirited Cheerleader” by UAlbany Athletic Department in 2012. Raised over $2,000.00 for the Susan G. Komen Foundation.

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