Customer Care Executive

ANJALIKA CHAKRABORTY ROY

@ ********.***********.***@*****.*** s 988*-***-***

£ 3/21C Arabinda Nagar, Regent Park P.O., Kolkata- 700040, India 5 Kolkata, INDIA EXPERIENCE

Team Leader, Human Resources

Lead Management Consultancy

Ý June 2019 – Ongoing 5 Kolkata, India

• Tie up to Decore De Jour

• Recruitment Department.

• Using Job Portal, selecting apt candidates, CV screening.

• Collaborating with respective company heads for the recruiting process.

• Maintain daily tracker and follow up with the candidates and the companies till offer letter arrives.

• Building trust and relations with the candidates for future refer- ences.

Customer Care Executive

Serco BPO

Ý 6 months in 2009 5 Delhi, India

• Inbound Process.

Customer Care Executive

Club Mahindra Outbound Process

Ý 2009 – 2010 5 Delhi, India

• Back Office Executive

Freelancer

GFK Mode Market Research Organisation

Ý 2011 – 2012 5 Kolkata, India

• Field Researcher

PERSONAL DETAILS

Date of Birth 13 th May, 1987

Marital Status Married

Religion Hindu

Nationality Indian

Expected Salary Negotiable

Hobbies Music, Cooking and Interacting with People CAREER OBJECTIVE

To extenuate my career to higher levels by

applying my skill set and knowledge. Learn

newer things through things I enjoy!

MOST PROUD OF

p

Star Of the Month

Awarded the Star of the Month award

for six consecutive months.

N

Early Promotion

Selected as the team leader of the HR

team in a period of just 6 months with

pay rise.

STRENGTHS

Hard-working Eye for detail

Motivator & Leader Team person

Diploma in Information Technology Application

LAT

EX

LANGUAGES

Bengali

English

Hindi

EDUCATION

M.Sc. in Environmental Sciences

Vidyasagar University

Ý 2011 – 2013

B.Sc. in Geography

Calcutta University

Ý Sept 2005 – June 2009

Higher Secondary

West Bengal Board (WBCHSE)

Ý 2005

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