interpersonal relationship

EDUCATION

S.NO

QUALIFICATION

INSTITUTION

MONTH&YEAR OF PASSING

1

BBA

Bharathidasan University

St.Joseph's College (Trichy) india

April 2017

NAME: AKIMANA PACIFIQUE

ADRESS:

ABU HAIL, HOL AL ANZA 3,

SALAYA RESIDENCE, DUBAI

E MAIL: : ***************@*****.***

TEL : +971*********

OBJECTIVE:

Job application

Visa status : VISIT VISA

PROFESSIONAL PROFILE

A driven Account management and customer service professional with over 4 years “experience in and proven ability to offer good hospitality to the customers and treat them as stakeholder of the company.

Hygiene and sanitation is very important in hotel industry,interacting with the customers and all people associated to the growth of the company

LANGUAGES :

PROFICIENCY: ENGLISH

FRENCH

NATIONALITY : RWANDAN

COMPUTER LITERACY

Ms office

DTP

Photoshop c3

WORK EXPERIENCE

OCTOBER 2014 _FEBRUARY 2016

JOINED HOTEL SHAANS in INDIA as a steward,four star hotel with 100 workforce.

Key Responsibility:

.Maintain cleanliness of all dinning utensils

:Maintain high standards of personal appearance

NOVEMBER 2016 _ JANUARY 2018.

Promoted as HEAD WAITER based on my excellent performance, assigned to secure conformable atmosphere, and receive banquet client.

Key Responsibility:

.Providing excellent wait service to ensure satisfaction_

.Taking customer orders and delivering food and beverages.

.Making menu recomandations,answering questions and sharing additional information with restaurant patrons

CORE SKILLS

Customer service & Relationship Management

Team Management &Team Management

Stakeholder engagement & Sales Marketing

DECLARATION:

I hereby assure that the above information is true and I will prove to be worthy of my confidence and satisfaction.

Contact this candidate