Project Manager

Michael D. Tombasco

Mobile Phone: 570-***-**** Email: ****.********@*****.***

EDUCATION

The Pennsylvania State University

Smeal College of Business, Bachelor of Science in Finance Graduated May 2012 - Cumulative GPA: 3.50/4.0

RELEVANT EXPERIENCE

SeatGeek - Enterprise Project Management Lead New York, NY - 7/2018-Present

● Managing concurrent, complex projects with enterprise clients across Major League Soccer, the National Basketball Association and the National Football League.

● Developing and iterating project methodology and supporting documentation to provide a consistent, efficient and repeatable implementation experience for US sports clients.

● Collaborating with internal R&D teams and distribution partners like StubHub and Ticketmaster to foster a more open and fan-centric marketplace for consumers and sellers.

● Created and drove adoption of release validation process and documentation in collaboration with our product team. Flatiron Health - Implementation Project Manager New York, NY - 5/2017-6/2018

● Lead multiple OncoEMR implementations at client sites including technical project management, training, user validation.

● Worked with internal stakeholders to drive documentation improvement and developing enterprise testing processes.

● Sourced feedback from both clients and engineering team to identify and prioritize product enhancement and bug fix projects.

Epic Systems Corporation - Implementation Consultant Verona, WI - 7/2012-10/2016

● Conducted synchronous Epic implementations at customer sites. Delivered on time and on budget implementation of our software that met or exceeded the needs of our clients.

● Facilitated pre-implementation conversations and demonstrations to align client expectations of the product to current functional capabilities.

● Certified in EpicCare Ambulatory, EpicCare Home Health and Hospice clinical and revenue cycle and Resolute Hospital billing products. Additional experience with HIM and Access products. Epic Systems Corporation - Testing Coordinator Verona, WI - 10/2014-10/2016

● Responsible for the management of a comprehensive Epic EMR testing program for a multi-hospital healthcare system.

● Established and maintained multi-year project plans, task tracking tools, risk matrices and monthly status reports. Facilitated weekly meetings with client’s testing management team and project leadership.

● Advised on industry and system best practices. Acted as the point of contact for all project deliverables, questions and escalations.

● Guided client through creation of multi-stage testing plan for phased go-live across 4 hospitals, including tracking of various interfaced systems phasing in and out as sites went live. Expand Research LLP - Summer Research Analyst London, UK - 5/2011-8/2011

● Developed requirement analysis report and implementation timeline for new Content Management System.

● Created revenue analysis dashboard to analyze both year on year and quarter on quarter client earnings results.

● Built and reviewed data collection specs and templates for distribution to clients.

● Produced IT and Operations budget analysis reports using Microsoft Excel and PowerPoint. LEADERSHIP/INVOLVEMENT

● WellLife Network - Associate Board Member

COMPETENCIES

● Microsoft Access, Excel, PowerPoint, Word

● G-suite

● Project Management Tools:

TeamWork

Asana

Wrike

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