Customer Service Manager
Resume:
Waleed Sharif
****************@*****.***
Summary
Customer service representative with 4 years of experience in a customer service environment. Exceptional staff member and a team contributor with a positive attitude who consistently adds value and helps corporations reach their goal.
Skill
Attention to detail Politeness Critical thinking Organization
Ability to work under pressure Customer service Communication
Active Listening Empathy Problem solving Time Management
Product knowledge Diligence Negotiation Sales Positive attitude
Experience
Restaurant Kebab N Kurry Indian Food
Head Cashier January 2017 - May 2020
●Assisting customers, explaining food on the menu fluently and with great detail.
●Delivered exceptional customer service to customers by using knowledge of different types of curry’s and creating a welcoming, positive experience.
●Assisting 80 new customers per week on average.
●Communicated promotions, customer programs and products on a daily basis.
●Promoted customer loyalty by successfully handling customers questions and complaints.
Food Truck YYC Shawarma Head Cashier/Cook
June 2015 - June 2016
●Assisting 50 new customers per day on average.
●Explaining the menu fluently and dealing with customer complaints.
●Handling transactions in a fast-paced environment.
●Cleaning the kitchen, sink, and floor with great detail.
●Dealing with many customer orders at once with no mistakes in a stressful environment.
●Delivering great customer service by fulfilling customer needs and creating a welcoming environment.
Education
●Sir Winston Churchill High School 2016-2019
●GPA 3.6 out of 4.0
●Currently taking a year off and will be attending post-secondary in September of 2020
Volunteering and Accomplishments
●Honour Roll Student
●Skills organization award
●Athletes of the year award
●An active member of the community
●Awarded and recognized as a great student citizen
●YMCA volunteering (Summer Camps)
●Service hours
●Volunteering at local church
●Volunteering at Dalhousie community centre
References
Kebab N Kurry
Manager name: Muhummed Asif
Phone: 403-***-****
Address: 735 Ranchlands Blvd NW
YYC Shawarma
Manager Name: Zila Huma
Phone: 403-***-****
Contact this candidate